All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 95 out of 182 reviews" "
10 - Excellent
95
Rating 8 - Good. 59 out of 182 reviews" "
8 - Good
59
Rating 6 - Okay. 21 out of 182 reviews" "
6 - Okay
21
Rating 4 - Poor. 5 out of 182 reviews" "
4 - Poor
5
Rating 2 - Terrible. 2 out of 182 reviews" "
2 - Terrible
2
9.2/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Michael
18 Sept 2024
A country inn
A little disappointed as we only had one towel in bathroom and asked for more but never received. Restaurant was busy and staff over extended. Otherwise the food was superb
The major problem was the discrepancy between expedia booking confirmation (booking in from 1pm), and the property email which I was unaware of, stating the venue is closed until 6pm.
Property condition was poor, with quite a smell from the en suite bathroom. The electric shower was very difficult to control.
Staff were helpful and breakfast was good.
Short stay at the Bell, a refurbished pub / restaurant, whilst we attended a wedding reception. The staff were very welcoming, breakfast was well cooked and very tasty. Our room was a little small, but comfortable and clean
Very friendly and well trained staff and the evening meal was very nice.
However, the accommodation was pretty dire. Used the new looking electric shower and was alternately scalded then frozen as the temperature veered wildly from one extreme to the other. My husband gave up and ended up washing his hair in the basin. I know This does happen with a non thermostatic shower but it was an awful experience. When we quietly told the landlady she really didn’t look like she believed us and completely forgot to apologise. If it was me and my customer had that experience I would be mortified and apologetic.
Sadly, the room was super hot and when we opened the windows we were kept awake by the road and train noise. Had about 4 hours sleep I suppose. The room really let the place down.
Welcoming staff. Comfortable clean room. Easy to find and plenty of free parking.
Food in the restaurant is excellent. We have dined many times now and never disappointed.
Very good for one or two night stay. It is primarily a restaurant which happens to have a few rooms. Food at dinner was amazing and cooked to order, local produce used too. Very friendly welcoming staff. Breakfast basic. Rooms recently nicely refurbished, room 3 better and bigger than room 5. This is not 5* accommodation but adequate and ok for couple of nights. We will stay again because bars and staff splendid.
Enjoyed a one night stay in the lovely village of Eckington.The area has many lovely walks and gardens to visit, Croome being one of the closest. The folder at the hotel gave clear details. The room was quite small but the bed was comfortable and the duvet wonderful. The room would have benefited from having a chair. The freshly cooked breakfast was very good!
Excellent stay within easy reach of our location for the following day. Room was comfortable and clean with the Bell Inn situated in a lovely village. Food was very good with good gluten free options for my wife. Staff were very polite and helpful
Graham
Stayed 1 night in May 2024
6/10 Okay
Roger
21 May 2024
Liked: Staff & service
Was good for price and had own restaurant. Expedia states check-in after 1pm, must check though because that not correct. Room was ok but 2 double glazed windows in room blown and window curtains made closing ensuite door awkward. Electric shower not simple to use and no instructions.
Rooms were comfortable and the area was quiet. Staff were friendly and very helpful. Only drawback was the limited parking space at the hotel, especially on a busy night. Side road was also often full.
The restaurant food was amazing, top quality and reasonable priced as well, well worth eating here no doubt. The room was adequate for what we needed although a little small it was ok, staff were very pleasant, helpful and they worked hard to make sure everything was ok
Alan
Stayed 1 night in May 2024
10/10 Excellent
Lynne
11 May 2024
Great pub
Very comfortable room with all you need for a nights stay, great pub with yummy food, friendly staff, would definitely stay again
Lynne
Stayed 1 night in May 2024
6/10 Okay
Roy
9 May 2024
Liked: Cleanliness, staff & service
OK Stay
An ok stay at an ok price - just don't expect too much!
Very good check in
Evening meal most enjoyable
Room very comfortable and well appointed
Breakfast was good.
Would certainly book again
Duncan
Stayed 1 night in Apr 2024
8/10 Good
Verified traveller
25 Mar 2024
Fabulous dinner, welcoming staff.
This is primarily a restaurant which has about 5 guest rooms. We had room 5, which was a basic, small double, no frills. Kettle and a few drinks packets. No chair so had to sit/lounge on bed. Tiny en-suite with lovely hot water and shampoo/ shower wash Comfortable for one night but no longer. Big plus however, is the welcoming friendly professional bar/restaurant staff and superb quality food. Breakfast was sadly a let down. Server not so friendly. Basic 2 cereal and orange juice toast and cooked. My omelette was brown, heavy & overcooked. The poached egg was undercooked and straggly. We will stay again as we regularly travel that direction.