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Astara Hotel Balikpapan

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Astara Hotel Balikpapan

Outdoor pool
Reception
Superior Ocean View Room (Free 2 Tickets To Aquaboom)
Reception
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

5.6 out of 10

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Gym

Explore the area

Map
Jalan Jendral Sudirman, No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114
  • E Walk
    1 min walk
  • Pentacity Mall
    1 min drive
  • Aquaboom Waterpark
    1 min drive
  • Balikpapan (BPN-Sepinggan Intl.)
    24 min drive

Room options

View all photos for Superior Ocean View Room (Free 2 Tickets To Aquaboom)

Superior Ocean View Room (Free 2 Tickets To Aquaboom)

Superior Ocean View Room (Free 2 Tickets To Aquaboom)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom)

Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom)

Superior Double or Twin Room, 1 Bedroom, Terrace, Pool View (Free 2 Tickets To Aquaboom)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Room, 2 Bedrooms, Accessible, City View (Free 2 Tickets To Aquaboom)

Family Room, 2 Bedrooms, Accessible, City View (Free 2 Tickets To Aquaboom) | Living area

Family Room, 2 Bedrooms, Accessible, City View (Free 2 Tickets To Aquaboom)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (Free 2 Tickets To Aquaboom)

Family Room, 2 Bedrooms, Ocean View (Free 2 Tickets To Aquaboom)

Family Room, 2 Bedrooms, Ocean View (Free 2 Tickets To Aquaboom)

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms, Pool View (Free 2 Tickets To Aquaboom)

Family Room, 2 Bedrooms, Pool View (Free 2 Tickets To Aquaboom) | Living area

Family Room, 2 Bedrooms, Pool View (Free 2 Tickets To Aquaboom)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

Junior Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

Junior Room, 1 Bedroom, City View (Free 2 Tickets To Aquaboom)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool View Room (Free 2 Tickets To Aquaboom)

1 bedroom, premium bedding, minibar, in-room safe

Superior Pool View Room (Free 2 Tickets To Aquaboom)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Balikpapan

A stay at Astara Hotel Balikpapan places you in the heart of Balikpapan, steps from E Walk and a 1-minute drive from Pentacity Mall. .This beach hotel is 0.3 mi (0.5 km) from Aquaboom Waterpark and 0.4 mi (0.7 km) from BSB Beach.

What's nearby

  • E Walk - 1 min walk
  • BSB Beach - 2 min drive
  • Ruko Bandar - 5 min drive
  • Masjid Agung At-Taqwa - 6 min drive
  • Kemala Beach - 18 min drive

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 24 min drive

Restaurants

  • ‪Warung Koffie Batavia - ‬1 min drive
  • ‪XXI Garden Cafe - ‬1 min drive
  • ‪Solaria Pentacity - ‬1 min drive
  • ‪Starbucks - ‬1 min drive
  • ‪Ta Wan Restaurant Pentacity - ‬3 min drive

About this property

Astara Hotel Balikpapan

Sand beach and a fitness center, near E Walk
Astara Hotel Balikpapan offers 527 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Balikpapan hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Make yourself at home in one of the 527 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with body treatments and facials. You're sure to appreciate the recreational amenities, including an attached winery, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy international cuisine at Aqva, one of the hotel's 3 restaurants, or stay in and take advantage of the room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Aqva - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Palm Bar and Lounge - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Water Front Beach Club - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 121000 per person
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Aqva
  • Palm Bar and Lounge
  • Water Front Beach Club

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Spa services
  • Steam room
  • On-site winery

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Reflexology
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 200
  • Front entrance ramp
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 121000 per person
  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Bed sheets fee: IDR 0 per bed, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Astara Hotel
Astara Balikpapan
Astara Hotel Balikpapan Hotel
Astara Hotel Balikpapan Balikpapan
Astara Hotel Balikpapan Hotel Balikpapan

Astara Hotel Balikpapan Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

SANJAY

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of Money
One of the worst properties I have stayed. I will neither recommend nor would be staying there again. The staff at the reception area is good but the ones in the restaurant are useless. The supposedly Free Breakfast is not meant to cater to international people. The lay is basically for local people though they speak and understand English when they want to otherwise it is "TIDAK MENGERTI PAK". In rooms the towels are worn out (seems are in use since hotel was opened). No hand towels, dirty WC, stinking wash area.
Stayed 3 nights in Dec 2021

6/10 Okay

Rama Pramana

Business traveller
6 days in Balikpapan
I choose Astara because of the location. The hotel is located at Balikpapan Super Block (BSB) where you can find various restaurants, malls, mini markets, hypermarkets, etc. The hotel room is small compared to the same rate hotel in the BSB area but the types of furniture are quite modern. Room service needs more to pay attention to clean around the bed area where in some cases I found dust and small spider web residual on it.
Stayed 6 nights in Sep 2021

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
New hotel already showing its wear.
I couldn’t get mobile phone reception in my room and there are no fitness facilities onsite. Staff are helpful and friendly but rooms are noisy as the rooms and hallway are all tiled and not sound proof.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great . hanya breakfast nya kurang aneka ragam ... macam2 nya Customer pasti suka kalo breakfast nya ber aneka ragam . Itulah cara menarik banyak customer . Kalo sudah bisa seperti itu penilaiannya sangat excellent .
Stayed 4 nights in Dec 2017

2/10 Terrible

JINWOO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
서비스 수준이 너무 낮은 호텔
체크인하러 4시에 도착했음에도 체크인하는데 30분이 더 걸렸고, 객실에는 타월 하나 구비돼 있지 않았다. 타월을 요청하여도 2시간이 넘게 갖다주지 않아서 재차 요청했더니, 그러고 30분에 가져다 주었다. 객실 청결상태도 깨끗하지 않아서 사용하는데 기분이 그리 좋지 않았다. 전체적으로 서비스 수준이 너무 앚은 호텔이었다.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Widy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
リーズナブルだがシャワールームに難あり
大型モールに隣接しており、食事の場所を探すのには困りません。 シャワーカーテンが無いため、トイレにかなり水がかかってしまうのは大きなマイナス点。
Stayed 1 night in Nov 2018