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Banff Caribou Lodge and Spa

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Indoor pool
Lobby sitting area
Lobby
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Hot tub
  • Spa
  • 24/7 front desk

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪11 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪11 min walk‬
  • Banff Centre for Arts and Creativity
    ‪16 min walk‬
  • Banff, AB (YBA)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Property entrance

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Hot tub
Pet-friendly
Parking included
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4.3 out of 5, Excellent, (2108)
The price is AU$222
for 1 room
includes taxes & fees
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The Fox Hotel and Suites

About the area

Banff

With a stay at Banff Caribou Lodge and Spa in Banff, you'll be 5.9 mi (9.4 km) from Lake Minnewanka and 12 mi (19.3 km) from Sunshine Village. .This spa hotel is 11.7 mi (18.8 km) from Banff National Park and 3.3 mi (5.4 km) from Upper Hot Springs.

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Banff Centre for Arts and Creativity - 16 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 7 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, in the vicinity of Lake Minnewanka
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a spa tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 765 square feet (71 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • A hot tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (765 square feet)
  • Meeting rooms - 2

Spa

  • 6 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1327 out of 2466 reviews" "
Rating 8 - Good. 644 out of 2466 reviews" "
Rating 6 - Okay. 329 out of 2466 reviews" "
Rating 4 - Poor. 97 out of 2466 reviews" "
Rating 2 - Terrible. 69 out of 2466 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Travelled with family
Liked: Amenities, property conditions & facilities
Good value for the money but at night hallways were loud would wake up at all hours with people coming and going
Stayed 4 nights in Oct 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2024

6/10 Okay

Michelle

Travelled with family
It was okay, nothing spectacular. Clean and good location. Apparently I had a VIP benefit and eligible for room upgrade, I received neither of these things.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really lovely stay! Rooms are a little dated but very comfortable and have everything you need! Spa was really good too. Had an excellent massage. Its about a 15-20 minute walk to the main strip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Melford

Liked: Cleanliness, property conditions & facilities
Overall everything was good. Best staff was the housekeeper! Friendly and efficient. Found staff at the desk cold. Also, hard to understand them with heavy foreign accents! Need to speak more clearly!
Stayed 2 nights in Oct 2024

8/10 Good

Adam, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Oct 2024

2/10 Terrible

deep

Travelled with group
Disliked: Amenities
Very expensive on other websites I would find way better than that.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay, with a great spa. All the staff were friendly and the room was clean. Having The Keg as a dining option was also a bonus. I’d definitely come back
Stayed 1 night in Oct 2024

6/10 Okay

gemma

Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, the hot tub was a blessing after all the hiking
Stayed 3 nights in Jun 2024

10/10 Excellent

Olivia Grace Di

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, especially enjoyed the spa. Planning to come back again!
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place great location
Stayed 2 nights in Oct 2024

4/10 Poor

Dana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Incredibly loud. Not sure who planned construction work at 4am on a Monday morning but it was terrible.
Stayed 1 night in Oct 2024

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 4 nights in Oct 2024

8/10 Good

CARA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Just for consideration, a microwave added to the room appliances would be great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ke Xin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our vacation
I had a wonderful stay at this hotel. The front desk service was friendly, and the room was very clean, exceeding my expectations! It would be perfect if the tissue quality were a bit thicker. The hotel offers free shuttle to the town and Banff Gondola, and there's a bus stop right next door, making it very convenient to get around. Overall, we were very satisfied with our experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Stayed 4 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming friendly staff, clean quiet rooms. Great restaurant, food and service
Stayed 1 night in Oct 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place to stay
We were given a room on what they called the first floor but it was partly underground. The entire floor reeked of the very strong odor of chlorine. I asked for a change of room and was given another room. My question is: Why were we given a room in the dungeon when there were other rooms available in the upper floors? The gentleman who signed us in needs to be trained in customer service. I was standing by the check-in counter for a few minutes and he did not even acknowledged my presence. When I approached the counter, he said he was not ready to assist me. What? He should have said: Good afternoon, I will be able to assist you shortly. Also, the pillows had a funky smell. There was no air conditioning so we opened the windows. The bathroom was clean though. I will not be staying here again. I will also tell my friends to book elsewhere when in Banff.
Stayed 1 night in Oct 2024

8/10 Good

Tarun, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Oct 2024

10/10 Excellent

Parminder

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip Edward, Orangeville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet did not work well in the room
Stayed 4 nights in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in close proximity of the bus station that could take you to the main shops downtown and the hotel provides a bus pass for you at check in. The room is somewhat clean, carpet was not clean inside the room nor the bathroom floor but otherwise good. Hotel staff were great and bery welcoming. Dining option at the hotel is great as well with a buffet breakfast option. I would stay there again.
Stayed 1 night in Oct 2024

4/10 Poor

Chinelo Sarah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned properly and has a bad smell. You can see dirt on the door and table in the room.
Stayed 3 nights in Oct 2024