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Banff Rocky Mountain Resort

3.0 star property

Photo gallery for Banff Rocky Mountain Resort

Reception
Junior Suite, 2 Queen Beds
Tennis court
Indoor pool
BBQ/picnic area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Banff Centre for Arts and Creativity
    ‪8 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen)

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area

Suite (Two Bedroom Wolf)

  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Suite)

Loft (Suite)

Loft (Suite)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Banff

When you stay at Banff Rocky Mountain Resort in Banff, you'll be in a national park, within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This family-friendly hotel is 10.2 mi (16.4 km) from Banff National Park and 2.8 mi (4.4 km) from Banff Centre for Arts and Creativity.

What's nearby

  • Banff National Park Information Centre - 5 min drive - 3.6 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 3.6 km
  • Banff Centre for Arts and Creativity - 8 min drive - 4.5 km
  • Tunnel Mountain - 9 min drive - 4.7 km
  • Banff Springs Golf Club - 15 min drive - 7.7 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 90 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min drive
  • ‪Good Earth Coffeehouse - Banff - ‬6 min drive
  • ‪Park Distillery - ‬7 min drive
  • ‪Cedar House Investments Ltd - ‬7 min drive
  • ‪Farm & Fire - ‬6 min drive

About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and a fitness center
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including outdoor tennis courts and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
You can enjoy a meal at The Alpha Bistro serving the guests of Banff Rocky Mountain Resort, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 889 out of 2152 reviews
Rating 8 - Good. 630 out of 2152 reviews
Rating 6 - Okay. 331 out of 2152 reviews
Rating 4 - Poor. 178 out of 2152 reviews
Rating 2 - Terrible. 124 out of 2152 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephen, Jasper

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms have seen better days. No bedding for the pull out. Microwave above the stove was unplugged so I had to troubleshoot. We were also counting on the dining room being open and was told on check-in that it was not available that night, though this did not appear on the website when I was booking.
Stayed 1 night in Dec 2024

6/10 Okay

Adam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Found the property dated and dirty. Our suit had a terrible smell to it, so much sonthat we bought firewood amd essential oils to try to mask the smell. The couch and carpets were filthy. Bedding all was clean but the furnishings and suit was old, used and dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Junior Suites
Loved our room. It was a junior suite. Beautiful pics of wolves on the wall. Real wood panels. Kids had a blast and slept well.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTE NIGHTMARE
Horrible. Terrible. Disgusting!
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Daniel

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Cassie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly at check in. Parking was a left alot to be desired. It was a little messy around trashcans. Bags laying about, broken bottles.
Stayed 1 night in Dec 2024

8/10 Good

Carol

Liked: Staff & service
We love staying at the Banff Rocky Mountain Resort but some of the rooms are starting to show their age.
Stayed 1 night in Dec 2024

8/10 Good

Nancy

Travelled with family
Liked: Staff & service, property conditions & facilities
We had requested a pet room and ended up having to pay for a second room that accommodated pets. :(
Stayed 1 night in Dec 2024

2/10 Terrible

Kenna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room we had contained pee stained blanket. Reported to front desk our room card keys weren’t working, later on 2 male employees took upon themselves to try their own key cards to enter our room after I failed to answer the door; very uncomfortable stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Nigel

Travelled with family
Disliked: Amenities
The furniture was outdated and worn out. The kitchen appliances were dated. The pool and dressing rooms were not clean with dirty towels all over the place. No shampoo or conditioner was left in the upstairs bathroom. The outside was very dark and poorly lit.
Stayed 3 nights in Dec 2024

8/10 Good

Jeanelle

Stayed 1 night in Dec 2024

6/10 Okay

Shreyas

Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Dec 2024

2/10 Terrible

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sink leaked all over the floor. The bed was broken. The TV only has cable with a poor signal. The place was pretty dusty and not super clean. There was no frying pan or coffee filters.
Stayed 3 nights in Dec 2024

8/10 Good

Timothy

Travelled with family
Liked: Amenities
A nice time and a nice place. Always icy this time of year.
Stayed 2 nights in Dec 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A good stay
Good place to stay. About a 45 min walk or 3/4 min drive to the stores. Outdoor and indoor hot tub with pool. Lots of parking. Beds were comfortable. Tv's in the rooms were only about 24" but we were outside most of the time. Wasn't perfect and a little rough around the edges but good enough for us.
Stayed 4 nights in Dec 2024

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedrooms were small about eighteen inches around three sides of the wall and the bed. Nice fireplace roomy dinning room and kitchen
Stayed 4 nights in Dec 2024

8/10 Good

Celielton

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
I really like the surrounding area, specially to walk my dog.
Stayed 1 night in Dec 2024

10/10 Excellent

anwer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and professional staff
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Daniel

Disliked: Cleanliness
We arrived at 330, hoping to get checked in a but early but understanding if we had to wait until 4. We didnt get into our rooms until 839 which was a huge damper on our plans that evening. Overall the place is run down. The pool is very dirty. We wont stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Lucinda

Travelled with family
Liked: Staff & service, amenities
I enjoyed the fireplace but they do not provide enough kindling to get it going. The price to stay was good but it showed in how dated the inside of the suite was, stains on curtains and the pool / hot tub was overrun with children and not very clean.
Stayed 2 nights in Dec 2024