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Banff Rocky Mountain Resort

3.0 star property

Photo gallery for Banff Rocky Mountain Resort

Reception
Exterior
BBQ/picnic area
Junior Suite, 2 Queen Beds
Tennis court

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪9 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen) | Private kitchen

Condo, 1 Bedroom (with Kitchen)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf) | Private kitchen

Suite (One Bedroom Wolf)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen) | Living room

Condo, 2 Bedrooms (with Kitchen)

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area

Suite (Two Bedroom Wolf)

  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Suite)

Loft (Suite) | Living room

Loft (Suite)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Banff

When you stay at Banff Rocky Mountain Resort in Banff, you'll be in a national park, within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This family-friendly hotel is 10.2 mi (16.4 km) from Banff National Park and 5.2 mi (8.3 km) from Banff Gondola.

What's nearby

  • Banff National Park Information Centre - 5 min drive - 3.6 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 3.6 km
  • Banff Centre for Arts and Creativity - 8 min drive - 4.5 km
  • Tunnel Mountain - 9 min drive - 4.7 km
  • Banff Springs Golf Club - 15 min drive - 7.7 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 90 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min drive
  • ‪Good Earth Coffeehouse - Banff - ‬6 min drive
  • ‪Park Distillery - ‬7 min drive
  • ‪Cedar House Investments Ltd - ‬7 min drive
  • ‪Farm & Fire - ‬6 min drive

About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and a fitness center
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including outdoor tennis courts and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
You can enjoy a meal at The Alpha Bistro serving the guests of Banff Rocky Mountain Resort, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 908 out of 2175 reviews
Rating 8 - Good. 630 out of 2175 reviews
Rating 6 - Okay. 339 out of 2175 reviews
Rating 4 - Poor. 176 out of 2175 reviews
Rating 2 - Terrible. 122 out of 2175 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for what you pay.. could use a renovation.. was offered an upgrade to renovated suite for extra money but didn't bother for just one night.. cleaning isn't meticulous but overall I'd stay again because it's good value for the accommodation you get and free shuttle to downtown several times a day if you don't feel like paying for parking
Stayed 1 night in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Katlen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch for MICE!! Could never have anticipated spending our girls' trips running away from mice in our hotel room. We were awoken at 5am by rustling noises. Upon further investigation, we found a mouse in our bathroom garbage, which we promptly trapped and immediately called the front desk for assistance. The young man who answered was unphased by our situation and informed us that we would have to wait until 7 or 730 for someone to come clean our room, or we could remove it ourselves. After waiting until after 730, we called the front desk again, only to be told that someone wouldn't be available until 8 am. While on the phone with them, ANOTHER mouse ran across the bedroom floor. It was at this point that we decided it was not possible for us to continue staying in this room. The front desk did offer us a new room. However, their complete lack of concern over the situation is baffling. I was told that since we are in a national park, it is to be expected that the hotel has mice. I have stayed in MANY hotels in Banff and never had a mouse as a roommate, let alone 2. Maybe the management team can connect with other local hotels for tips on how to keep the hotel hygienic and rodent free for their guests.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ayisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Jayne

Stayed 1 night in Jan 2025

10/10 Excellent

Jaswinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Brahamjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Afton

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Cole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, one evening a heard of elk came right up to our living room window. One big negative was the barbecues are terrible. There was 3 that were for us to use. All of which didn’t work properly at all. The only half of the burners lit.
Stayed 3 nights in Jan 2025

8/10 Good

Palgun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2025

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not that bad but the floors were pretty dirty but overall it’s really cozy and nice might come back.👍 Also the pool was dirty and the water was pretttyyy cold but I liked the hot tub.
Stayed 1 night in Jan 2025

6/10 Okay

Sagar

Liked: Cleanliness
Disliked: Property conditions & facilities
It was good close to Banff town but property scattered different sections like for pool and hot tub is in the main building so not convinient to access it or they should have pool and hot tub for alll individual buildings
Stayed 1 night in Jan 2025

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service
Very neat rooms, everything was to standard
Stayed 1 night in Jan 2025

8/10 Good

Blake

Stayed 1 night in Jan 2025

8/10 Good

Alona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we liked everything but there were not enough bathrobes and disposable shoes. since we didn't bring them with us, but wanted to go to the pool, it wasn't very convenient. we went to the reception to buy them but there was no such service. I advise you to add them to the paid services if someone needs them
Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Amenities
Great service and access to Banff.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

You get what you pay for

Found some of the amenities in poor condition: Hot tub water was terrible Door wouldn’t closed properly Need a new toaster Sink spout was about to break No daily cleaning unless requested Coffee machine was weirdly crooked Shuttle driver was great with good suggestions Fireplace worked well Checking in and out was good
Stayed 3 nights in Jan 2025

8/10 Good

Trista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the “cabin feel”
Stayed 1 night in Jan 2025

8/10 Good

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Banff Rocky Mountain Resort despite a good dose of apprehension given some of the negative -- very negative -- on this site. Our unit was clean, comfortable and a great for a family of 3. It is possible that our unit had been renovated and thats why some of the comments don't line up with reality. The free shuttle into downtown Banff is very good and the amenities are at par with other, pricier hotels. A great stay overall.
Stayed 4 nights in Dec 2024

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Enjoyed our family pet friendly stay.
Stayed 2 nights in Dec 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service
Staff were great room was clean but had to call for frying pan but they had not and a lifter they did bring . Wood for fire place there is a charge . Room was cool even though we put the thermostat up to 30 in the night . Good thing is they take pet so good on them! Didnt bring one this time but have other times
Stayed 3 nights in Jan 2025