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Mount Royal Hotel

3.0 star property

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Exterior
Executive lounge
Lunch, dinner, brunch served; American cuisine
Centennial Room (2 Queen)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7

Room options

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

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About the area

Banff

With a stay at Mount Royal Hotel, you'll be centrally located in Banff, within a 5-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This ski hotel is 13.2 mi (21.2 km) from Banff National Park and 2.6 mi (4.2 km) from Upper Hot Springs.

What's nearby

  • Banff Lake Louise Tourism Bureau - 4 min walk - 0.4 km
  • Banff National Park Information Centre - 4 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 13 min walk - 1.1 km
  • Tunnel Mountain - 4 min drive - 1.9 km
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 1.9 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Evelyn's Coffee Bar - ‬1 min walk
  • ‪Banff Ave Brewing Co - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery - ‬2 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 133 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
After a day on the slopes, relax in one of the 2 hot tubs. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy a satisfying meal at Brazen serving guests of Mount Royal Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 950 out of 1470 reviews
Rating 8 - Good. 351 out of 1470 reviews
Rating 6 - Okay. 108 out of 1470 reviews
Rating 4 - Poor. 37 out of 1470 reviews
Rating 2 - Terrible. 24 out of 1470 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. I’ll definitely be back. The staff were friendly and available. You can’t ask for a better location for walkability. My only wish is that the second hot tub was open. The hot tubs are small and there were people waiting because only one was open.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Patrickr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Love the rooftop hot tubs, however they could use a bit of maintenance, jets were very loud. Overall great stay.
Stayed 1 night in Dec 2024

8/10 Good

Khurram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms and friendly staff. Rooms can use a little more lighting.
Stayed 4 nights in Oct 2024

8/10 Good

Thi Phuong Loan

Liked: Cleanliness, staff & service, property conditions & facilities
Only when I asked the breakfast time! The host said all day but that you have to pay from pocket, nothing is free. She needs to know what to say and clear with clients
Stayed 1 night in Dec 2024

4/10 Poor

Miaa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue we may have had was partiers outside on main street hooting and hollering at 3 am. We could hear them load and clear in our room. But everything at the hotel is fantastic!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Francesco

Stayed 2 nights in Nov 2024

10/10 Excellent

Zelma

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Close to all amenities. Staff are great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean Carlos Diaz

Liked: Cleanliness, staff & service, property conditions & facilities
Near everything, bus stops nears, a lot of places to eat around.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Rooms bit small
Room was two queen beds. Seemed small so assumed they were hotel queens. Room is small and not much room for luggage and other items. Bathrooms have barn style doors and these are not ideal for bathrooms in my opinion.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nerissa SB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a medium stay. Unbeatable location as far as access to shops and food goes and is priced really well. The hottub on the room was as pictured and was clean and very enjoyable with the mountain view. The common spaces are cute and great for any remote workers. Rooms are a little small but we spend very little time in the room anyways. I would return and also would reccommend to a friend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Heaven

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Public transit is so convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my short stay, will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fantastic Friendly and professional
Stayed 1 night in Dec 2024

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient Nearby is Starbucks restaurants and shops
Stayed 4 nights in Dec 2024

8/10 Good

Marta

Travelled with group
Liked: Cleanliness, amenities
Stayed 6 nights in Nov 2024

8/10 Good

Kelly

Travelled with family, Travelled with group
Nice location. Historic. Pretty dark inside. Staff were great, Room just ok sub par to most other places in banff we have stayed. Library nice touch. It was ok not great
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024