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Mount Royal Hotel

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Lunch, dinner, brunch served; American cuisine
Executive lounge
Exterior
Centennial Room (2 Queen)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Breakfast available

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Legacy Trail
    ‪3 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪4 min walk‬
  • Banff National Park Information Centre
    ‪4 min walk‬
  • Banff, AB (YBA)
    ‪9 min drive‬

Room options

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

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About the area

Banff

With a stay at Mount Royal Hotel, you'll be centrally located in Banff, within a 10-minute drive of Upper Hot Springs and Canada House Gallery. .This ski hotel is 13.2 mi (21.2 km) from Banff National Park and 11.5 mi (18.5 km) from Sunshine Village.

What's nearby

  • Banff Lake Louise Tourism Bureau - 4 min walk
  • Banff National Park Information Centre - 4 min walk
  • Banff Centre for Arts and Creativity - 13 min walk
  • Tunnel Mountain - 4 min drive
  • Upper Hot Springs - 6 min drive

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Evelyn's Coffee Bar - ‬1 min walk
  • ‪Banff Ave Brewing Co - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery - ‬2 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 spa tubs and restaurant
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

2 spa tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 133 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
After a day on the slopes, relax in one of the 2 spa tubs. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy a satisfying meal at Brazen serving guests of Mount Royal Hotel. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 10 per night)
  • Limited on-site parking
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM
  • Airport shuttle at scheduled times
  • Ski shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 17-22 for adults and CAD 10-10 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bike parking
  • Bike storage

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 844 out of 1324 reviews" "
Rating 8 - Good. 319 out of 1324 reviews" "
Rating 6 - Okay. 107 out of 1324 reviews" "
Rating 4 - Poor. 33 out of 1324 reviews" "
Rating 2 - Terrible. 21 out of 1324 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Great location!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Shelley

Stayed 4 nights in Sep 2024

10/10 Excellent

Jaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice right in middle of town. Great room and shower
Stayed 1 night in Oct 2024

10/10 Excellent

Chloe

Stayed 4 nights in Oct 2024

8/10 Good

Natasha

Stayed 2 nights in Sep 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the centre of everything
Fabulous hotel in the center of everything. Hot tubs were a lovely touch, would stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. The location is perfect as it’s on the main street of downtown Banff and you can walk everywhere. The only little negatives is that there are a few stairs in the middle of the hallway so we couldn’t use luggage cart all the way to our room. We had a lot of luggage and we had to bring it down the stairs and do multiple trips to the room. The room was quite small and the tv was on the side of the bed instead of in front. It was not a big deal but inconvenient. Would stay there again on my next trip to Banff though. Very friendly and helpful staff.
Stayed 3 nights in Oct 2024

8/10 Good

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Banff
Stayed 1 night in Oct 2024

8/10 Good

Matthew J, Elk Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have seen people complain about having to walk a far distance to their rooms inside the hotel. Give me a break. Is it wonky? Yes! But it’s a room you rent for a few days. Deal with it. Perfect spot. Right in the end of busy Banff. Everything is walkable. Clean. Super friendly staff. When I come back In the spring I’ll be staying here.
Stayed 4 nights in Oct 2024

4/10 Poor

Katie

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The location of this hotel is great. The people at the front desk are outstanding, however, everything else? Horrid. The pillows are much smaller than a standard pillow, we had two robes in our room, one of which was old and disgusting. The fridge was clicking all night and kept us up, the walls were paper thin and we could actually hear what the people next to us were saying, there was mold in the shower and the water pressure in the shower was horrible. The hot tub hours are very strange, 10-10 so little time to actually use it if you’re only staying for one night and actually want to go around Banff too. The King room is also horribly small, hardly enough room to walk around if you’re sharing the room with one other person. The parking situation is god awful. You pay $5 a night for parking, they have MAYBE 40 parking spots for the whole hotel, so not nearly enough. If you don’t get a spot with the hotel, well, may the odds be ever in your favour. Park a mile away and pay for parking with the town of Banff. Horrible design and very poorly thought out. Would I ever stay here again? Absolutely not. Go somewhere else, we took a chance on Mount Royal instead of going to other hotels that we know we love, and it was a mistake.
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Friendly staff. Nice clean room. I gave 5 star in every area because it was. I would definitely here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine, Terre Haute

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t stay any where else while visit Banff! Location! Location!! Location!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very accessible in downtown Banff. And most important for us, was that it is near the bus station, and pick-up points for travel tours. Furthermore, it was in the heart of downtown Banff where it closeby restaurants and shops.
Stayed 3 nights in Oct 2024

8/10 Good

Hui

Stayed 3 nights in Oct 2024

6/10 Okay

Kathryn

Travelled with partner
Disliked: Property conditions & facilities
Hotel looks great from the outside and in an excellent location. Onsite restaurant Brazen was very good. Our room however was very small and tired. Lighting poor or burned out, toilet spewed water upon flushing. Not quite dirty but not quite clean and seemingly the room furthest away and most inconvenient to get to with long hallways and stairs. U get what u pay for I guess.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kayla

Great stay, highly recommend!
Amazing experience, room was as advertised, location was A++, hot tubs were so lovely!
Stayed 4 nights in Oct 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay
Excellent location, easy parking (we stayed on a Sunday night), friendly staff, comfortable and clean room that comes with all necessities
Stayed 1 night in Oct 2024

10/10 Excellent

Regina Tangilag, New Westminster

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and cleanliness is their top priority. A trusted place and stress free to stay! They refresh the room every day. The natural handmade local soap, coffee maker, air conditioner, heater, huge space, nice beds, the hot tub, Jacuzzi,the view outside, easy parking, they have the best restaurant. The robes, and most of all the staffs are kind and friendly. It’s worth of what we paid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Not fancy but exactly as advertised and staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed here before and it far exceeded expectations. Location is perfect, rooms are very quiet and the bed was comfortable. They have top notch supplies as well in the room and the hot tubs and lounge are a perfect way to end an evening.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint is the parking, not enough.
Stayed 2 nights in Sep 2024

10/10 Excellent

HARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maneesh

Stayed 4 nights in Aug 2024