The Elk & Avenue Hotel

3.0 star property

Photo gallery for The Elk & Avenue Hotel

Front of property - evening/night
Standard Loft
Lobby sitting area
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Laundry

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬
  • Tunnel Mountain
    ‪4 min drive‬

Room options

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Banff

With a stay at The Elk & Avenue Hotel in Banff (Downtown District), you'll be steps from Banff Lake Louise Tourism Bureau and 14 minutes by foot from Banff Centre for Arts and Creativity. .This hotel is 1.1 mi (1.8 km) from Tunnel Mountain and 1.3 mi (2.1 km) from Fairmont Banff Springs Bowling Centre.

What's nearby

  • Banff National Park Information Centre - 1 min walk - 0.1 km
  • Banff Lake Louise Tourism Bureau - 1 min walk - 0.1 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Fairmont Banff Springs Bowling Centre - 3 min drive - 2.2 km
  • Tunnel Mountain - 4 min drive - 1.8 km

Getting around

  • Banff Station - 6 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬4 min walk
  • ‪BeaverTails - ‬4 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬2 min walk
  • ‪Cedar House Investments Ltd - ‬2 min walk

About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a hot tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at Farm & Fire or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (CAD 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1079 out of 1735 reviews
Rating 8 - Good. 410 out of 1735 reviews
Rating 6 - Okay. 166 out of 1735 reviews
Rating 4 - Poor. 48 out of 1735 reviews
Rating 2 - Terrible. 32 out of 1735 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to all shopping and restaurants. Very friendly staff and very clean rooms and facilities. Would recommend to anyone who would love to be close to downtown area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Amenities
The location, staff, ambiance and common areas were lovely! The only drawback was the temperature of the room fluctuated so much, we had a difficult time controlling it. The older radiant heater around the baseboards, and the A/C on the wall unit on the opposite side of the wall made it was constantly fighting each other. However, the view made up for the discomfort.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy access to shops and restaurants, very comfortable beds
Stayed 5 nights in Dec 2024

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times in Banff and the rooms are always clean and the staff helpful. 4 stars today due to noisy guests slamming doors and yelling in the corridors. Better soundproofing would help.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent hotel in a perfect location. But what really stood out was the manager’s attention to detail. We bought some groceries and he noticed we had yogurt and without us asking, he promptly asked if we needed spoons. This level of attention to guests’ needs even before they ask is among the best I’ve ever encountered.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Britni

Stayed 1 night in Dec 2024

8/10 Good

Cathy

Stayed 2 nights in Nov 2024

10/10 Excellent

Bindu

Stayed 5 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this property, great friendly service. Had amazing restaurant, great coffee and cocoa bar. So many Christmas decorations it was truly beautiful! Microwaves are not in the room but one is available in one of the lobbies so no problem to use. They even had snowshoes or ice cramps for us to use for free which in winter months you definitely need for jackson canyon. Wondeful l9cation and parking available for $5/day. So we could walk around town for shopping and dining. We will definitely stay again.
Stayed 4 nights in Nov 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

oscar

Travelled with family
Keep the good
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff manning the front desk were fantastic and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sherly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Justin

Stayed 3 nights in Dec 2024

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in the middle of Banff. Staff was so helpful and great. We loved it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent conveniently located in the centre of Banff close to important area of the city
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated for xmas. Rooms were loud with people Closing doors. Pillows were square- uncomfortable for me personally
Stayed 1 night in Dec 2024

4/10 Poor

Paul, Calgary

Travelled with family
Disliked: Amenities, property conditions & facilities
Property is dated and needs an upgrade. Rooms are basic, hotel washrooms were not working and bar closed at 9 and none of draught beer taps were working. Disappointing stay.
Stayed 3 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

ileana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property Personnel very Friendly starting with Front Desk Mathiew Skies lockers available for free Very good restaurant Farm&Fire with good food choice The location is perfect
Stayed 6 nights in Dec 2024

10/10 Excellent

seyedmohammadbagher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They changed our room to a better place to have view to the main street. We were so happy for this and we appreciate it
Stayed 4 nights in Dec 2024

10/10 Excellent

garrett

Stayed 3 nights in Oct 2024

8/10 Good

Richard, Ridgewood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean. Hot tub renovation went over time expected and affected our stay; we were offered a hot springs voucher, but we didn't have time for that. Flat-bottomed sink in bathroom causes water to splash back at you. Tight sliding door opening to shower, and the design allows for water leak. Parking spaces are somewhat narrow and clearance is low. Watch out for pipes if you have an SUV or minivan, when opening your trunk.
Stayed 2 nights in Dec 2024

10/10 Excellent

Henson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024