Tunnel Mountain Resort

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Front of property
Indoor pool
Deluxe Condo, 1 Bedroom Loft (3 Queen)
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff National Park Information Centre
    3 min drive
  • Banff Lake Louise Tourism Bureau
    3 min drive
  • Banff Centre for Arts and Creativity
    4 min drive
  • Banff, AB (YBA)
    10 min drive

Room options

Standard Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Condo

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Condo, 1 Bedroom Loft (3 Queen)

  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Mountain Cabin

  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 1 King

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen and 2 Twins

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the area

Banff

Located in Banff (Tunnel Mountain District), Tunnel Mountain Resort is within a 10-minute drive of Upper Hot Springs and Banff Gondola. .This family-friendly lodge is 12.5 mi (20.2 km) from Banff National Park and 12.4 mi (20 km) from Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 3 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 3 min drive - 2.0 km
  • Tunnel Mountain - 4 min drive - 1.8 km
  • Banff Centre for Arts and Creativity - 4 min drive - 2.3 km
  • Upper Hot Springs - 8 min drive - 6.1 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly Banff lodge in Tunnel Mountain District with free parking
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Banff lodge provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle
  • Ski shuttle nearby

Things to do

  • Bike rentals
  • Fitness centre
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1021 out of 1656 reviews" "
Rating 8 - Good. 443 out of 1656 reviews" "
Rating 6 - Okay. 122 out of 1656 reviews" "
Rating 4 - Poor. 44 out of 1656 reviews" "
Rating 2 - Terrible. 26 out of 1656 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lovedeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Lane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Suite was hard to find even with directions. Did not like parking, was too far away from suite. Only enough coffee for a couple cups and at $600 a night, should have been stocked with 10 cups (20 sugar and 10 whitener), 4-5 pots worth of coffee. Suite was very nice, clean and large. Staff was great. Other than those few things, I would stay again and recommend.
Stayed 1 night in Aug 2024

4/10 Poor

Mohammed

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Great location but the house keeping staff left the room dirty. The entrance to our suite was really dirty and unwelcoming, the front door very hard to open or close
Stayed 2 nights in Aug 2024

8/10 Good

Carolina

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Dominga

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Love the "homey feeling"..your front desk staff Ricah was very friendly, and helpful..We will come back for sure. .
Stayed 1 night in Aug 2024

10/10 Excellent

Rena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is so nice except for the old carpet in the entrance.
Stayed 1 night in Aug 2024

10/10 Excellent

Dionne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy to stay here for one night before heading out for our backcountry camping trip. We can see ourselves staying here for an extended stay with the amenities provided. Very pleased to notice a strong push for environmental awareness. Suite was updated despite outdoor building looking like an older establishment. Parking was a bit tricky though with some vehicles parked in probably non-parking areas that made it impossible to park in actual parking spots.
Stayed 1 night in Aug 2024

8/10 Good

Devon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Key cards were very inconsistent. Shower was great. You get what you pay for
Stayed 1 night in Aug 2024

6/10 Okay

Jenn

Liked: Staff & service, amenities
Loved being on the mountain however our room was on the lower level and had no view. The property could have used some housekeeping as well as our hallway. The staff were very friendly and helpful!!
Stayed 1 night in Aug 2024

10/10 Excellent

Superintoy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic. Staff was great. Pool was cold and no hot tub was kinda a bummer
Stayed 2 nights in Aug 2024

6/10 Okay

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Luann

Stayed 3 nights in Jul 2024

8/10 Good

Vishnu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the great service and accommodations we received from the front desk staff.
Stayed 3 nights in Aug 2024

8/10 Good

Ullrich

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good room and well equipped for longer stays
Stayed 2 nights in Aug 2024

10/10 Excellent

GURJIT

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite and well maintained.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, out of town location.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Nice to be away from downtown Banff that this lodging provides. The best benefit was the free ROAM bus transport service from the lodge to downtown Banff. Highly recommend this lodging.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lee

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, staff were excellent, well informed and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Xinhua

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jerry

Liked: Staff & service
Need to do something about unappealing smell.
Stayed 2 nights in Aug 2024

8/10 Good

Guohui

Travelled with family
Liked: Cleanliness, staff & service
The room is clean and the service is good. But the parking is very limited. The biggest concern for me is the shampoo and body wash smell bad.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gisela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was great. Room was clean. Beds were very comfortable. The mountain view from our room was really nice as well. The complimentary bus passes were a nice bonus. We would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024