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Wookey Hole Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wookey Hole Hotel

Suite, Tower
Point of interest
Balcony view
Property grounds
Game room

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    5 min walk
  • Mendip Hills
    5 min drive
  • Milton Lodge Gardens
    5 min drive
  • Bristol (BRS-Bristol Intl.)
    43 min drive

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Double Room, Accessible

Double Room, Accessible

Double Room, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Ensuite

Standard Room, 2 Single Beds, Ensuite

Standard Room, 2 Single Beds, Ensuite

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room (Bath Only)

Double or Twin Room (Bath Only)

Double or Twin Room (Bath Only)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Front of property

White Hart Inn

Pet-friendly
Free WiFi
Business services
Bar
4.0 out of 5, Very good, (299)
The price is AU$93
for 1 night
includes taxes & fees
5 Jan - 6 Jan
White Hart Inn

About the area

Wells

Located in Wells, Wookey Hole Hotel is a 1-minute drive from Wookey Hole Caves and 5 minutes from Wells Cathedral. .This hotel is 3.1 mi (5 km) from Wells Bishop's Palace and 7.6 mi (12.2 km) from Chalice Well.

What's nearby

  • Wookey Hole Caves - 5 min walk
  • Wells Cathedral - 5 min drive
  • Wells Bishop's Palace - 6 min drive
  • Cheddar Gorge - 11 min drive
  • Glastonbury Tor - 15 min drive

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪Cathedral Green - ‬5 min drive
  • ‪The Quarter Jack - ‬5 min drive
  • ‪Fosso Lounge - ‬5 min drive
  • ‪Flapjackery - ‬5 min drive
  • ‪Coffee#1 - ‬5 min drive

About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 58 guestrooms featuring DVD players and LED televisions. 26-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance, a picnic area, and a banquet hall.
Satisfy your appetite at Bistro at Wookey Hole, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10 AM: GBP 9.50 for adults and GBP 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bistro at Wookey Hole

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch smart TV
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 439 out of 1001 reviews" "
Rating 8 - Good. 367 out of 1001 reviews" "
Rating 6 - Okay. 130 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely out of the way spot
If you are looking to hide away and have a quite night of rest this is a good place. It is a family hotel and from what I observed -is a great place to stay with kids. I was here to work on some writing and it was pretty ideal. (I think Agatha Christie might approve.) You can go into Wells for wonderful food and enjoy the walks. The staff here is truly lovely.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was great value for the money we paid. It is quite a basic hotel, no frills but our room was clean, spacious, quiet and comfortable. The breakfast was freshly cooked to order with friendly service. The hotel is in a great location for surrounding towns and attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights in all (1 night unexpectedly - we decided to stay in the area longer than we planned). No complaints at all. Air conditioning would be good, though, as room was quite hot even with the window open. We only had breakfast here, so don’t know what the evening food/menu is like. Breakfast was tasty. You do have to book a time to eat. Good base for Bath, Wells, Cheddar. Would definitely stay again.
Stayed 1 night in Sep 2024

6/10 Okay

joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I will say is the food was not great really
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If your looking for a basic stopover it’s the place ..clean friendly nice area .
Stayed 1 night in Sep 2024

10/10 Excellent

Grzegorz

Stayed 1 night in Sep 2024

10/10 Excellent

Nest

Travelled with partner
Lovely hotel& staff .
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Stayed 3 nights in Sep 2024

10/10 Excellent

Clive

Stayed 2 nights in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms. Quiet location. Food was good, but lack of lounge areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Az

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed for 3 nights. Family room was very spacious. The room was clean and tidy. The room was very warm overnight so was given a fan to use. There is a games room in the hotel which was useful and fun! Staff were friendly. Food in the restaurant was excellent and very tasty. Large free car park so was easy to get a space right by the hotel. Great location for visiting Wookey Hole and the surrounding areas. Would stay here again!
Stayed 3 nights in Aug 2024

8/10 Good

Edward

Travelled with group
Stayed 2 nights in Jun 2024

6/10 Okay

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant no issues however I opted for breakfast thinking location would have limited options. Not sure why i was expecting a 'nice' breakfast, but I was dissappointed. Im baffled and annoyed that chef / kitchen staff can look at a plate of inedible food and think its ok to give to guests. Bacon hard and obviously sat around a long time, sausages sat on solidifying bed of fat and never seen hashbrowns both overcooked and dripping in fat , absolutely disgusting. Why do they think its ok to feed people food like this, surely at least one member of staff recognises poor quality . Only items edible were beans, mushrooms and tomatoes. Give breakfast a miss!
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy relaxed reception staff, very helpful. Food nicely cooked and presented. Good choice of foods. Enjoyed the place and area, we managed to book extra night. Children found the wookey hole experience exciting. And the magic show amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
The restaurant was very small. Breakfast was very limited in choice.
Stayed 3 nights in Aug 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected, nice experience.
If you're visiting Wookey Hole caves/park, then this is a great stop over. A stones throw from the park entrance. We booked inclusive breakfast, but decided to have dinner too, both were excellent. Good size portions and very tasty, for breakfast there is a nice continental buffet selection with cooked breakfast also available. Staff were friendly and helpful. The small games room is all it is, with paying arcade machines, and a soft block part for tots.
Stayed 1 night in Aug 2024

2/10 Terrible

Nicola

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was awful
Stayed 1 night in Aug 2024

8/10 Good

rebecca

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Travelled with husband and 4yr old to visit Wookey Hole caves. Great location and good staff. Room was clean. Bedroom resfresh (daily maid) topped up tea & coffee, changed towels and cleaned mugs, but didn’t make beds. Which was unexpected. Usually the crisply made bed is the best bit. Room was smelly, but staff gave us an air freshener and tried to rectify. The linen and room itself though, was immaculately clean. A bit noisy facing the car park, so had to shut windows while going to bed, which made the room hot and stuffy. Would really benefit from air conditioning. Breakfast was ok for the price of room. Not a lot of grown up cereal choices. Very good toaster which was fast. Cooked breakfast ok. Good for budget hotel. Mini pastries were good. Awkward having to book breakfast before arrival, would be good to see more flexibity here. Very much a family hotel. Expect kids running about from early until late (which made it noisy). Overall a pleasent stay & good value for budget hotel, with excellent staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed in the luxury family room, loads of space for the four of us. The restaurant was nice and fairly priced. Close to the main attractions which you get a discount for staying there. Overall a great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Food in restaurant was nice and good portion. Reasonably priced. Rooms were great, spacious and adequate
Stayed 1 night in Aug 2024