8/10 Good
Jason
12 Aug 2024
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location, friendly staff and incredible room (junior suite). Very comfortable and spacious with a balcony and amazing view of Casa Batllo. Transit, both bus and train located just across the street. Restaurants and sports bar across the street as well.
The room cleaning was definitely lacking, the floors were filthy and not cleaned the whole time we were there, or prior to us arriving, especially noticeable in the bathroom. No stocking up of the (instant) coffee or clean glasses. We made sure to clean everything before we used it and opted to using our own cups we’d brought from home.
The pool is very shallow but comfortable temperature, got quite busy at times for the size. Pool deck is falling apart and has some quite loose boards around as well as loose stairs to get in and out.
Overall, loved our stay and the fabulous location. A bit disappointed in the cleanliness but should have asked for further cleaning.
Jason
Stayed 7 nights in Aug 2024