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Swiss-Belhotel Harbour Bay

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Belhotel Harbour Bay

Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Exterior
Superior Double or Twin Room, 2 Single Beds
32-inch LCD TV with cable channels, TV, DVD player
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432
  • Harbour Bay Ferry Terminal
    10 min walk
  • Nagoya Hill Mall
    2 min drive
  • Grand Batam Mall
    3 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    28 min drive

Room options

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View

  • 109 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, blackout curtains

Deluxe King

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room
Four Points by Sheraton Batam
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (107)
The price is AU$348
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Four Points by Sheraton Batam

About the area

Batam

When you stay at Swiss-Belhotel Harbour Bay in Batam, you'll be in the business district, within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. .This spa hotel is 5.2 mi (8.4 km) from Batam Centre Ferry Terminal and 1.7 mi (2.7 km) from Grand Batam Mall.

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk - 0.9 km
  • Nagoya Hill Mall - 2 min drive - 2.0 km
  • Grand Batam Mall - 3 min drive - 2.7 km
  • BCS Mall - 4 min drive - 3.5 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.4 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive

Restaurants

  • ‪Wey Wey Seafood - ‬8 min walk
  • ‪Top 21 Resto & Lounge - ‬11 min walk
  • ‪Morning Bakery Harbour Bay - ‬5 min walk
  • ‪Golden Palace - ‬6 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Swiss-Belhotel Harbour Bay

Bayside hotel with 2 restaurants and a full-service spa
Swiss-Belhotel Harbour Bay offers 179 air-conditioned accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 179 air-conditioned rooms featuring minibars and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy Chinese cuisine at Chinese Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Swiss Cafe - This café specializes in international cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • On-site parking options include a carport
  • Free off-site parking within 164 ft
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: IDR 180000 for adults and IDR 90000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Chinese Restaurant
  • Lobby Lounge and Bar
  • Swiss Cafe

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height desk
  • Phone accessibility kit
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 150000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle fee: IDR 205000 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam

Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 219 out of 527 reviews" "
Rating 8 - Good. 230 out of 527 reviews" "
Rating 6 - Okay. 53 out of 527 reviews" "
Rating 4 - Poor. 16 out of 527 reviews" "
Rating 2 - Terrible. 9 out of 527 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Boon Chong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Stayed 1 night in Jun 2024

8/10 Good

JANE ENGPING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big. Staff are friendly and polite.
Stayed 3 nights in Jun 2024

2/10 Terrible

Emmanuel

Stayed 1 night in May 2024

8/10 Good

Victor

Stayed 1 night in Mar 2024

10/10 Excellent

Subramaniam

Travelled with family
Liked: Cleanliness
Very accessible. Great for a weekend getaway!
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close
Stayed 9 nights in Feb 2024

8/10 Good

Nur Elissa

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hong Hwee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. It’s a very pleasure experience.
Stayed 2 nights in Dec 2023

8/10 Good

HARIKRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Melvyn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overview of hotel facilities and staff
All staff are friendly, room well maintained including cleanliness . Good facilities provide
Stayed 9 nights in Dec 2023

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
Hi, Overall the hotel was fantastic is just the bed very itchy and the bedsheet very rough and uncomfortable to sleep in and the air in the room was very dry ,my wife and I have an uncomfortable breathing and cough.
Stayed 2 nights in Dec 2023

10/10 Excellent

Zuri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
Stayed 1 night in Nov 2023

10/10 Excellent

SING SHI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
Stayed 2 nights in Oct 2023

8/10 Good

KWEK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Opposite hotel, massage available and around the area there are dinning options.
Stayed 1 night in Aug 2023

10/10 Excellent

Ee Chieng

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.
Stayed 1 night in Aug 2023

10/10 Excellent

Xiaoqing

Travelled with family
Liked: Cleanliness, staff & service
location is very convenient
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Meau Chean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff with smiling face
Stayed 1 night in Jul 2023

10/10 Excellent

Mohd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very near to the ferry terminal
Stayed 1 night in Jul 2023

8/10 Good

Ee Chieng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good location, convenient. nearby harbor bay terminal. breakfast is good.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good room comfy bed
Stayed 1 night in Jun 2023

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a pleasant stay.
Stayed 3 nights in Apr 2023

2/10 Terrible

Mohd Suraimi

Travelled with partner
Disliked: Staff & service
The first time check in was terrible. The male staff only mentioned to signed in. Thats it. Making me to wait for more than 15 mins as the president suite was not ready at 1600hrs. Plus, never even apologies for the wait. He didn't even bother to mentioned to me that i have to wait longer than 15 ins as it was not ready. Then hot tub water was not even hot. There was no benefit for customer even to take president suite. No late check out or any complementary gifts during my stay. Mentioned to the same front desk staff during check out on my stay. The staff didn't even bother, as per review mentioned all staff were well versed in english. Regret on my stay at this hotel. Dont wish to come again with the awful hospitality.
Stayed 2 nights in Mar 2023