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As a first time customer, I really enjoyed my stay. Staff were nice, friendly and accommodating. Daily servicing of my room was excellent. Everything was great. On our last night, there was confusion over the outside “Spritz” bar. And it was the same for many customers. I’d approached the bar for a Coke Zero and was told the bar wasn’t open until 5pm (it was 5:08pm) and to only order from the Spritz bar. I did so but was told only what was there, would be available. The bartender at the spritz bar then approached the same bartender I’d asked earlier if it was possible to order one and was rudely told to “yes” and then shooed away. He was just as confused. But then other customers could order from the second bartender at the bar immediately. Was very confusing. It wasn’t busy by typical bar standards but clarification is needed there. Cheers.

Nice place, modern, clean and tidy. Great to have onsite carparking available ($10-$15) and nice we were able to leave the car there for a few hours while we had breakfast down the road after checking out. Our stay was on 2nd January and the onsite restaurant in the Tauranga Club was closed, but there are heaps if restaurants within a few minutes walk.

Amazing facilities and rooms

Great positive attitude by checkin staff. Room spacious and in excellent condition. Clean, quiet and well run.

Great place good service

The hotel is conveniently located with easy access to both a café and the beach. It's a pleasant place to stay, offering a relaxed and comfortable environment