The glasses and coffee cups in the drawers under the kettle were so dirty, I had to wash them in the bathroom sink with hot water and shampoo. The headboard and side tables and overbed light switches were so dusty I had to find a chemist the next day to buy antihistamine medicine because the dust made me sneeze all night! The bed was meant to be a super king but felt like two king singles joined together by a plank of wood which we could feel in the middle, and there were no warm blankets on the bed, not sure how a top sheet and a duvet inner with no cover is meant to work! We dont sleep with the heat pump on and it was cold in that room. The shower door only goes part way and there is nothing to stop water from going right on the floor, slip hazard! So, we won’t be booking here again. Unfortunate, because the front desk staff were great!