Located in Queenstown, Holiday Inn Queenstown Frankton Road by IHG is on a lake, within a 5-minute drive of Queenstown Arts Centre and Queenstown Mall. .This family-friendly hotel is 2.7 mi (4.3 km) from Underwater Observatory and 2.8 mi (4.5 km) from Kiwi and Birdlife Park.
What's nearby
Queenstown Gardens - 5 min drive - 3.7 km
Queenstown Mall - 5 min drive - 3.9 km
TSS Earnslaw Steamship - 5 min drive - 4.4 km
Kiwi and Birdlife Park - 6 min drive - 4.6 km
Skyline Queenstown - 6 min drive - 4.6 km
Getting around
Queenstown Intl. Airport (ZQN) - 10 min drive
Restaurants
McDonald's - 5 min drive
Cookie Time - 5 min drive
McDonald's - 3 min drive
Starbucks - 5 min drive
Rata - 5 min drive
About this property
Holiday Inn Queenstown Frankton Road by IHG
Lakefront hotel with a 24-hour fitness center and a sauna
Holiday Inn Queenstown Frankton Road by IHG offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include a hot tub, a sauna, a 24-hour fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a hot tub, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy British cuisine at Seasons Restaurant + Bar, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Seasons Restaurant + Bar - This restaurant specializes in British cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), English, French, German, Hindi, Korean, Portuguese, Spanish, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Ski shuttle nearby
Uncovered parking on site (NZD 20 per day)
RV/bus/lorry parking (surcharge) on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6 AM to 10 AM for a fee: NZD 30 per person
A bar/lounge
A restaurant
Couples/private dining
Snack bar/deli
Restaurants on site
Seasons Restaurant + Bar
Things to do
24-hour gym
Free bicycle rentals
Hot tub
Playground
Sauna
Ski storage
Family friendly
Free cot
In-room refrigerator
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Computer station
Conference centre
Meeting room
Outdoors
Barbecue grill
Garden
In the mountains
On a lake
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with premium channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Refrigerator
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35 per day
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately NZD 30 per person
Uncovered self parking fee: NZD 20 per day
Rollaway bed fee: NZD 35 per day
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road
Holiday Inn Queenstown Frankton Road by IHG Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very disappointed in our stay here. Our room had clear signs of damage with damaged wall linings, the bathroom ceiling was covered in mould as the fan did not work and it did not have opening windows.
This meant hot warm air from the shower had nowhere else to go except for the room we were staying in.
Aside from the mouldy ceiling and health risk. The shower head was also damaged and had leaked - the hotels fix was a bit of tape which did not work.
Be careful as they charge a $200 security deposit upon checking in so if you’re worried - take photos!
Dawson
Stayed 2 nights in Jan 2025
6/10 Okay
Boris, san francisco
5 Jan 2025
Boris
Stayed 2 nights in Dec 2024
10/10 Excellent
IAN
Travelled with family
3 Jan 2025
Lakeland views ,smart modern accomodation ,onsite parking and top notch service
This is a decent and quiet property. The overall property conditions and facilities are quite good, although our stay was clouded by some poor service/communication which we faced during our two nights stay at the Holiday Inn - Frankton Road Queenstown. We were advised by the receptionist / duty manager (around 3 pm) that the restaurant would be open for dinner up until 9 pm. Considering our lunch was quite decent, we opted to have our dinner as well as other meals at the hotel (restaurant). However when we arrived for dinner at approx 8 pm and were asked to take a seat, another member of the staff advised us that the last dinner service ended at 8pm and they could not serve us anymore as they were too busy serving a group. While we understand and appreciate a hotel should look after its bigger clienteles. we did not expect such poor communication from a chain hotel. At the very least, one of the staff could have informed us, given we were advised only couple hours earlier that dinner would be served until 9 pm. A clear example of the right not knowing what the left hand is doing! My partner and I left the restaurant with a bad taste, given we were initially allowed to enter and sit at the restaurant. As a newly wedded couple from Australia, I will not be returning or recommending this hotel to anyone.
This was very clean, friendly and tidy accomodation to stay in. Modern bathroom, but no fan or ventilation to let out air/steam. The staff are super friendly and helpful. Only a few mins drive to Queenstown town centre. Not walking friendly. Would definately stay again!
Building a bit old otherwise everything was great.
Sheung Yin
Stayed 1 night in Jul 2024
6/10 Okay
QURAT-UL-AIN
Travelled with family and small children
20 July 2024
Liked: Cleanliness, staff & service
To my surprise my room was on ist floor..there was no lift..and to me it looks like motel room as the rooms were not outside separate area..
Didn't like such thing in hotel like holiday in..
Parking was also very inconvenient..
I was surprised how they have give 4start to a hotel where there is no lift and family has to do with all the bags after long travel thru stairs..
I was very disappointed with all this..as i travelled many countries and had stay in many hotels but never expected a motel in a hotel..
QURAT-UL-AIN
Stayed 1 night in Jul 2024
6/10 Okay
Mohan
14 July 2024
Liked: Cleanliness
Room nice & clean but noisy and too dry. Not close to the town center.