See all properties
Save

Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
Apartment, 2 Bedrooms
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪7 min walk‬
  • Queenstown Beach
    ‪9 min walk‬
  • Queenstown Ice Arena
    ‪9 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview 2 Queen

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview Queen

  • 34 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express And Suites Queenstown, an IHG Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (991)
The price is AU$482
for 1 room
includes taxes & fees
3 Feb - 4 Feb
Holiday Inn Express And Suites Queenstown, an IHG Hotel

About the area

Queenstown

A stay at Copthorne Hotel & Apartments Queenstown Lakeview places you in the heart of Queenstown, within a 10-minute walk of St Josephs Parish and Queenstown Gardens. .This eco-certified hotel is 0.3 mi (0.4 km) from Lake Wakatipu and 0.4 mi (0.7 km) from Queenstown Beach.

What's nearby

  • Queenstown Gardens - 7 min walk
  • Queenstown Beach - 9 min walk
  • TSS Earnslaw Steamship - 15 min walk
  • Kiwi and Birdlife Park - 18 min walk
  • Skyline Queenstown - 20 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Rata - ‬11 min walk
  • ‪Kfc - ‬12 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-certified Queenstown hotel in Queenstown City Centre with free parking
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 85 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a spa tub and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at Hillarys Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Hillarys Restaurant - This restaurant specializes in local cuisine and serves breakfast only.
The Rocks Cafe & Bar - This bar specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 110
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 76
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 375 out of 1006 reviews" "
Rating 8 - Good. 416 out of 1006 reviews" "
Rating 6 - Okay. 148 out of 1006 reviews" "
Rating 4 - Poor. 50 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service
Need better maintenance otherwise location is good
Stayed 1 night in Oct 2024

10/10 Excellent

Laura-Belle

Stayed 3 nights in Sep 2024

10/10 Excellent

Vilma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful and comfortable stay. Their breakfast was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Dinesh

Travelled with family
Liked: Amenities
Good
Stayed 5 nights in Oct 2024

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fairly disappointed that this is a Copthrone hotel. I booked because the Copthrone chain are normally 4-5 star. This is any but. The place is completely empty and heres why; Firstly I was put in a room on ground level right next to road works. I complained and was told that my almost $200 a night was only for a ground floor room and if i wanted to upgrade it was $40. I agreed hoping my stay would get better, spoiler alert, it didn't! This hotel looks like the set of an 1980s horror film. The decor is stuck in the 70s with horrible patterned carpet and scary florencent lighting everywhere. Absolutely every light socket is florencent. The bathroom had cracks in the wall paper, marks up the wall and dirt in the corners. There were basically no amenities offered other than an abitary shower cap, shampoo and conditioner. No hair dryer, no moisturizer, nothing. The hottub was absolutely disgusting. The water was filthy. Half the jets were broken, head rests broken, floating around in the murky water. Oh and its an indoor spa which you guessed it, had florencent lighting. It gave me the absolute creeps, decided not to use it. They even charged me a security deposit... for what? The place is in desperate need of repair and renovation. I can say hand on heart this is the worst hotel I've ever stayed in. For an extra $20 I could have stayed at the Hilton. This could be a great hotel with renovations, even just changing the lighting would help significantly. Instead its empty.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location great staff beautiful views and nice and close to the cbd
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay , staff were great. Good location not far from everything. Plenty of parking. Rooms were great plenty of room for the family. Happy to recommend to all.
Stayed 10 nights in Sep 2024

8/10 Good

Gavin Andrew, Warkworth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. The rooms are clean but a bit tired in areas. Not too far from the town centre and next ro bus stops
Stayed 3 nights in Oct 2024

8/10 Good

Ting

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is awesome
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and beautiful view! The apartment was comfortable for our family of four.
Stayed 1 night in Sep 2024

10/10 Excellent

Arijit Prasad

Travelled with family and small children
Very good
Stayed 2 nights in Sep 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a quick overnight trip to Queenstown. A 15-minute walk into town, so saved on the parking expense as there is onsite parking at the hotel. The room was a good size, and the beds were incredibly comfortable, our room also had a beautiful view of the lake and mountains too. The Staff at reception were very friendly and helpful. We would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Camellia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice！！
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Emma

Liked: Staff & service
Handy location with parking available. Comfortable stay
Stayed 2 nights in Sep 2024

8/10 Good

Andrew, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service
Was fine for what we needed for a two night stay, room was clean and tidy. Staff at reception were really helpful and courteous. 10-15min walk into CBD. It was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view. Staff were extremely friendly and accommodating. Thanks for the wonderful stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Russell, THE GAP

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Don't do it! I booked this hotel because it was cheap and because we were on a short action packed ski trip, where we would only be in the hotel to sleep. Unfortunately sleep was impossible due to roadworks happening all night long! The heavy machinery made the whole window vibrate and the sound of beeping reversing machinery went on all night, every night. The hotel duty manager was lovely and understanding, possibly the only good part of this stay. Apparently the roadworks have been happening for three years! Unfortunately the hotel has no legal obligation to let patrons know about this until their stay is underway. The hotel itself is dated, in need of maintenance and obviously understaffed as the bar/restaurant was closed on all but one of the days. The spa/hot tub you find in photos is broken and not operational. Air flow and ventilation is so poor that the bottom of the window becomes full of condensation on a daily basis, prompting the cleaners to leave the upper window open. Unfortunately this window is big enough for an adult to climb through, not great when you are leaving expensive electronics in the room. Do yourself a favour and spend a little extra and pick a different hotel on a different road. Such a frustrating experience!
Stayed 5 nights in Sep 2024

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service
Was adequate for the cost. Happy to stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at the Hotel
Stayed 4 nights in Sep 2024

8/10 Good

Lien

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

4/10 Poor

Catherine

Travelled with partner
Liked: Cleanliness
Very dated. Staff not particularly engaging. Loud banging constantly throughout the night. Very expensive for what it was. Wouldn’t probably go back.
Stayed 1 night in Sep 2024

6/10 Okay

Lance

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The propert is old and has very limited facilities. The buffet breakfast has limited offeribgs and is average to poor quality. The rooms ( 2 x queen bed) are large, but dated, as is the bathroom and shower. There was a lot of noise from cars in the road out front and noisey guests. I found the staff to be pleasant and helful though.
Stayed 5 nights in Aug 2024

8/10 Good

Sotirios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
little outdated
Stayed 5 nights in Jul 2024