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Hilton Queenstown Resort & Spa

Photo gallery for Hilton Queenstown Resort & Spa

Exterior
32-inch LCD TV with cable channels, TV
32-inch LCD TV with cable channels, TV
Breakfast and dinner served
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Place, Remarkables Park Town Centre
    ‪17 min walk‬
  • Place, Frankton Beach
    ‪3 min drive‬
  • Place, Queenstown Event Centre
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

Room options

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room With Lake View

  • Sleeps 2

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | View from room

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(22 reviews)
  • Lake view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Residence)

Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • Resort view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Residence)

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms (Residence)

7.8 out of 10
Good
(11 reviews)
  • Lake view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

9.0 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2

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About the area

Kawarau Falls

With a stay at Hilton Queenstown Resort & Spa in Kawarau Falls, you'll be on the waterfront, just steps from Lake Wakatipu and a 5-minute drive from The Kingston Flyer. .This luxury hotel is 2.2 mi (3.5 km) from Remarkables Park Town Centre and 2.6 mi (4.1 km) from Frankton Beach.

What's nearby

  • Remarkables Park Town Centre - 17 min walk - 1.4 km
  • Frankton Beach - 3 min drive - 2.2 km
  • The Kingston Flyer - 3 min drive - 2.2 km
  • Queenstown Event Centre - 3 min drive - 2.6 km
  • Alpine Aqualand - 3 min drive - 2.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Airspresso - ‬5 min drive
  • ‪Odelay - ‬5 min drive
  • ‪Frankton Arm Tavern - ‬5 min drive
  • ‪Boatshed Café - ‬6 min drive

About this property

Hilton Queenstown Resort & Spa

Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 220 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite to eat at Wakatipu Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Wakatipu Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Stacks - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Covered parking on site (NZD 20 per day)
  • Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 60 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown

Hilton Queenstown Resort

Hilton Resort Queenstown

Queenstown Hilton

Queenstown Resort

Resort Queenstown

Hilton Queenstown Hotel Queenstown

Hilton Queenstown Resort Spa

Hilton Queenstown & Spa

Hilton Queenstown Resort Spa

Hilton Queenstown Resort & Spa Resort

Hilton Queenstown Resort & Spa Kawarau Falls

Hilton Queenstown Resort & Spa Resort Kawarau Falls

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1004 reviews
Rating 8 - Good. 213 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anshu

Stayed 5 nights in Dec 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view of lake from room . Walking path around lake is outstanding. Service great. Rooms very clean and comfortable. Wife was able to enjoy massage last morning and they allowed a late check out. Water taxi to town works great as well.
Stayed 3 nights in Feb 2026

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The woman at check in was so kind to my 5 year old son with a drawing pack. The man working at Stacks was also above and beyond for my birthday. Exceptional from check in to check out.
Stayed 1 night in Feb 2026

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Nice big room with lots of windows and nice views
Stayed 4 nights in Jan 2026

8/10 Good

Peter

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel! Beautiful property around the lake. We are so glad we didn’t stay in downtown queenstown and decided to stay here. There is a ferry outside the hotel that you can take to go to downtown queenstown or if you have a car, it’s very convenient drive. Room was sooo nice and we really enjoyed our stay. We would recommend it 100%
Stayed 3 nights in Nov 2025

10/10 Excellent

Chiaki

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is located on the lakeshore and offers a very peaceful, quiet atmosphere. The fireplace in the room was especially soothing and made the stay feel warm and relaxing.
Stayed 1 night in Jan 2026

10/10 Excellent

Joyce

Stayed 2 nights in Jan 2026

10/10 Excellent

FOLASADE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is beautiful with amazing views we stayed at the Lakesides. We will come back again in the future.
Stayed 2 nights in Jan 2026

8/10 Good

Noppakao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning views. Would be nice to have a non-instant coffee in our room. Signage on the elevators are not clearly visible. Otherwise very impressive
Stayed 4 nights in Jan 2026

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities
Very helpful staff
Stayed 11 nights in Jan 2026

10/10 Excellent

Sunil

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. We had a lake view suite room - which is very desirable if staying at the property. The suite was very spacious and comfortable. The service was great right from check in, to some amenities that were requested and the break buffet service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel, would return!
Stayed 5 nights in Dec 2025

10/10 Excellent

Hang

Stayed 2 nights in Jan 2026

10/10 Excellent

Carl

Liked: Staff & service, amenities, property conditions & facilities
A ways from QT but water taxi is convenient. Food priced as high quality but 1 notch lower than that. Otherwise property is great in every other way.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fenelle Anne Marie

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Stuart

Stayed 5 nights in Dec 2025

10/10 Excellent

bonnie

Liked: Cleanliness, property conditions & facilities
Loved the location, staff was accommodating in the hotel, spa, and restaurant. Our suite with living room had a fireplace and dining and lounging deck overlooking the lake.
Stayed 2 nights in Dec 2025

8/10 Good

Tarun

Travelled with family
Excellent location and staff, but lacks value for money. While the hotel is in a prime location and the staff are mostly excellent, the overall experience didn’t quite match the price point. The rooms felt overpriced, and the corridors appeared dated and in need of a deep clean or renovation. Regarding dining, the food quality was average despite the high cost. Notably, breakfast was a letdown; despite paying for the meal, there is an additional surcharge for barista-made coffees like cappuccinos.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sutao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless. The staff are all courteous.
Stayed 6 nights in Dec 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

D C A Antony

Stayed 2 nights in Dec 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front office staff was attentive and available 24/7 for any needs. Grounds were clean, quiet, slightly removed from the main downtown of Queenstown but only a short drive away and it was nice to be on the other side away from the action a bit. Good if you’re looking for a little more privacy and relaxed pace.
Stayed 1 night in Dec 2025

10/10 Excellent

Mya

Stayed 2 nights in Dec 2025