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Rendezvous Heritage Hotel Queenstown

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rendezvous Heritage Hotel Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Property grounds
Daily buffet breakfast (NZD 38 per person)
Family Deluxe Room Non-Lakeview
Studio Suite Non-Lakeview | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Hot tub
  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
91 Fernhill Road, Queenstown, 9197
  • SKYCITY Wharf Casino
    17 min walk
  • Steamer Wharf
    18 min walk
  • TSS Earnslaw Steamship
    19 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    12 min drive

Room options

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Lake View

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Lakeview

  • 88 sq m
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room Non-Lakeview

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite Non-Lakeview

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview

Executive Room Non-Lakeview

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Queenstown

A stay at Rendezvous Heritage Hotel Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 13 minutes by foot from Lake Wakatipu. .This luxury hotel is 0.8 mi (1.4 km) from SKYCITY Wharf Casino and 0.9 mi (1.5 km) from Fear Factory Queenstown.

What's nearby

  • TSS Earnslaw Steamship - 19 min walk - 1.6 km
  • Kiwi and Birdlife Park - 3 min drive - 2.0 km
  • Skyline Queenstown - 3 min drive - 2.1 km
  • Queenstown Gardens - 5 min drive - 3.0 km
  • Skyline Queenstown - 13 min drive - 4.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Fergburger - ‬3 min drive
  • ‪Skyline Gondola - ‬3 min drive
  • ‪Patagonia Chocolates - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Luxury hotel with a fitness center and a sauna
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Rendezvous Heritage Hotel Queenstown. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3078 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 38 for adults and NZD 19 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3078 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1000 reviews" "
Rating 8 - Good. 305 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guofu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Perfect size room for our family, really comfortable beds and great amenities.
Stayed 2 nights in Aug 2024

8/10 Good

Lewis

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Natarsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly place to stay.
Stayed 4 nights in Aug 2024

8/10 Good

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel for a vacation
Stayed 3 nights in Aug 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Hertige. Room was spacious. We had a mountain view and could see snow. Staff were excellent and Friendly. The Heated Spa/hot tub and Sauna were excellent. It was an easy walk into town however a bit harder on the way back as there is a steep hill for the last bit. There is bus stop directly out side the Hotel. Enjoyed having a drink by the fires.
Stayed 4 nights in Aug 2024

2/10 Terrible

Nathan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stole my money .
Stayed 1 night in Aug 2024

10/10 Excellent

Sylwia Iwona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Also got spa pool available
Stayed 4 nights in Aug 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service
great location, parking was a challenge and the place looks a little tired. I'll definitely be back though, very economical.
Stayed 5 nights in Aug 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property！Beautiful place near the lake.
Stayed 5 nights in Jul 2024

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel a stroll out of Queenstown.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 2 night stay, had the 2 bedroom suite (connected rooms). Staff were absolutely lovely. Our kids made use of the pool and spa during our stay. Nice and close to city centre and parking was really good and very close to our room. Would definitely stay again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Susan

Dreams
Horrible, cold room. Don’t stay here unless you want to freeze. Nothing good about this old hotel. I paid for 8 nights before seeing room. Left about third day and they kept my money. Worst hotel,experience ever.
Stayed 8 nights in Jul 2024

8/10 Good

Colleen

Stayed 6 nights in Aug 2024

10/10 Excellent

Timo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice location and clean, modern room.
Stayed 17 nights in Jul 2024

10/10 Excellent

Ben

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Heritage standard is always the same - good. The food was awesome. Much nicer to be away from the traffic in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best pool ever!
Amazing hotel with the best indoor/outdoor pool an gym in Queenstown. We tried the scented pillow option from the pillow menu and they were pretty much scent free as the bags had extruded all their scent. Apart from that it was awesome. Staff are lovely and attentive. Would be back in a heartbeat.
Stayed 1 night in Aug 2024

8/10 Good

Izaaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great architecture and views , friendly staff , quiet
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope!
Run down buildings, small portions at the restaurant, over priced nightmare.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Beautiful hotel, beautiful views, quiet, awesome indoor/outdoor pool and spa, and also a great breakfast. Staff were really helpful and friendly. Would absolutely stay again!
Stayed 3 nights in Jul 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing at the Heritage! Cannot fault it. The staff were all incredibly friendly and helpful at all times.
Stayed 7 nights in Jul 2024