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This conveniently located hotel has the most amazing customer service from all staff. The rooms are comfortable and clean, good sized bathroom. It also has a great restaurant and bar.

Upper class establishment. Staff interaction and look have improved by well over recent stays. Whomever is running TheGrand now is doing it right. It was an absolute pleasure.

Its been awhile since our last stay at Jet Park and we were impressed with the refurbishment. Foyer area very inviting with a cafe and many delicious food items on display. Our Room was lovely on the 1st floor. Modern, clean and with everything we needed for our stay. The Bar area is lovely (although I found the music too loud for a place where its nice to relax). Decor is lovely and looking out at the waterfall in the courtyard was very pleasant while enjoying the Cocktail of the Day at Happy Hour. Dinner was delicious but could have been hotter. Lovely staff in all areas. Free Parking is a plus too. A great stay and we will be back again for sure.

Thus is such a comfy and welcoming hotel. I love the ambience of the foyer and reception area with a little bar and a big screen tv, lots of seating and nice decor. Friendly staff. The restaurant food is a bit pricey but it's really delicious and well presented and the menu is varied and nice vegetarian and vegan dishes as well as classic meat and fish. Nice to know you can reliably get a good meal when you arrive a bit later ( restaurant serves until 9 I think and then there's room service options after that) Also a nice gym, library and vending machines for late night munchies. The rooms are nice and you don't hear much noise. I have stayed here 3 or 4 times in last 6 months and it's my first choice when have overnight stay at auckland airport

Enjoyed the view and the very comfortable bed and room.

The staff are very helpful and very nice. They are friendly and willing to help anytime. I will for sure go back again in the future.