James Cook Hotel Grand Chancellor

4.5 star property

Photo gallery for James Cook Hotel Grand Chancellor

View from room
2 bars/lounges
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Executive Twin Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Wellington Cable Car
    ‪1 min walk‬
  • Lambton Quay
    ‪7 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪12 min drive‬

Room options

Suite

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, Harbour View

  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Family Studio, 2 Double Beds

  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

Terrace Room

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Wellington

With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, a 9-minute walk from Botanic Gardens and 12 minutes by foot from St Paul's Cathedral. .This family-friendly hotel is 0.9 mi (1.5 km) from Old St Paul's and 0.9 mi (1.5 km) from Te Papa.

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury Wellington hotel in Wellington CBD with 2 restaurants
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a television in a common area.
Grab a bite at Whitbys Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 30.00 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: NZD 35 for adults and NZD 17.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Whitbys Restaurant
  • Sojourn Cafe and Bar

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 650 out of 1339 reviews
Rating 8 - Good. 448 out of 1339 reviews
Rating 6 - Okay. 143 out of 1339 reviews
Rating 4 - Poor. 64 out of 1339 reviews
Rating 2 - Terrible. 34 out of 1339 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to access hotel on arrival as so many taxis so ended up not getting into hotel carpark and then paying extra for parking! Some staff not as friendly or professional as I would expect from any hotel.
Stayed 1 night in Nov 2024

8/10 Good

Madelaine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Joson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but is a good one and convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Wayne

Stayed 1 night in Oct 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location.
Stayed 1 night in Nov 2024

8/10 Good

Lani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely & clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking is a little on the expensive side. Very convenient for the cable car and the marina. Enjoyed our stay here
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the shops . Had a very nice breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything I needed. Good parking and safe.
Stayed 1 night in Nov 2024

8/10 Good

Ken, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and quiet location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy thanks
Stayed 3 nights in Nov 2024

8/10 Good

Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good value
Hotel in a great position with a lift down to Lambton quay. Room was spotless and refurbished. Breakfast had a good choice, staff were friendly and helpful. Would stay again
Stayed 4 nights in Nov 2024

8/10 Good

Jill

Windows not sealed properly, wind screaming through. Buffet breakfast scruffy and clised far too early 10 am
Stayed 1 night in Nov 2024

10/10 Excellent

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rochelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Kendall S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
James Cook hole review
Our only complaint was the coffee shop in the hotel was closed on Sunday
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and handy to the centre of town. Clean and tidy room.
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the city and easy access to shops 5 floors down
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hassle free location - with the elevator to Lambton Quay. Nice and tidy room, big enough for us for a weekend away.
Stayed 2 nights in Nov 2024

10/10 Excellent

NATALIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location.
Stayed 3 nights in Nov 2024

10/10 Excellent

KM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024