With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, a 9-minute walk from Botanic Gardens and 12 minutes by foot from St Paul's Cathedral. .This family-friendly hotel is 0.9 mi (1.5 km) from Old St Paul's and 0.9 mi (1.5 km) from Te Papa.
What's nearby
Wellington Central Business District - 1 min walk - 0.0 km
Cuba Street Mall - 12 min walk - 1.1 km
Te Papa - 14 min walk - 1.2 km
Courtenay Place - 16 min walk - 1.4 km
Sky Stadium - 3 min drive - 2.2 km
Getting around
Wellington Station - 10 min walk
Wellington Intl. Airport (WLG) - 12 min drive
Restaurants
Starbucks - 5 min walk
Lazy Juan - 1 min walk
Thunderbird Cafe - 8 min walk
Boulcott Street Bistro - 2 min walk
Collective Coffee Shop - 2 min walk
About this property
James Cook Hotel Grand Chancellor
Luxury hotel with 2 restaurants and bars
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 269 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a television in a common area.
Grab a bite at Whitbys Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Covered parking on site (NZD 30 per night; includes in/out privileges)
Onsite parking includes off-street options
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe
Restaurants on site
Sojourn Cafe and Bar
Whitbys Restaurant
Things to do
Gym
TV in common areas
Family friendly
In-room babysitting
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (weekly)
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
8 meeting rooms
Conference centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchairs on site
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillow menu
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
24-hour room service
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Free weekday newspapers
Heating
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
Covered self parking fee: NZD 30.00 per night (in/out privileges)
Rollaway bed fee: NZD 50.0 per day
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington
James Cook Hotel Grand Chancellor Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed at this hotel two years ago and would have rated it excellent then. I chose to stay here again due to its excellent location. The extractor fan in the bathroom wasn’t working and despite this being reported on the first day nothing was done resulting in condensation throughout the room and a damp environment. The breakfast was fair for the price. The staff were not bothered.
The room we were in was definitely on the 'older' side of the hotel, hopefully awaiting refurb? The shower had a curtain over a bath, there were no power points on the wall next to the beds, the beds had a definite 'slope/roll', the tv menus for giving information for the hotel, restaurant and room service menus were 'not available at this time' so we didn't order anything sadly. Lovely staff, great location, very clean (though the bathroom didn't feel great with the shower curtain over the bath) - just a tired room. Would stay again but not in that particular area.
Front desk could be more empathetic towards my req
I made an online booking and paid for the room. On arriving the front desk helper said I should pay an extra $100 for breakages either cash or credit card. To my surprise I had neither as I do not own a credit card and had no cash. Front desk would not give me the key to put my bags in . I had to walk to ASB bank to draw the $100 which was quite annoying and I was requested to pay $30 for parking as well. Not the way I wanted to start my anniversary getaway.
They should state some of the rooms open on to an enclosed area with no access to fresh air. The room was hot and stuffy which meant having to leave the noisy air-conditioning on, so not much sleep.
The bathroom was tired and shabby. The shower was very low, I'm only 5'6" and had to bend down to rinse my hair.
Reception staff were too busy trying to sell us dinner at their restaurant to tell us basics like needing your swipe card to activate the lift (useful to know when you're carrying a load of luggage, or for the people who got in before us and couldn't work it out) or which set of lifts went where.
We've stayed at better hotels in the same area for less. Won't be staying again.