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James Cook Hotel Grand Chancellor

4.5 star property

Photo gallery for James Cook Hotel Grand Chancellor

Room
Room
Room
Coffee shop
Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Te Papa
    ‪14 min walk‬
  • Courtenay Place
    ‪16 min walk‬
  • Sky Stadium
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite

Living area

Suite

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Terrace Room

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Wellington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1002)
The price is AU$187
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Novotel Wellington

About the area

Wellington

With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, a 9-minute walk from Botanic Gardens and 12 minutes by foot from St Paul's Cathedral. .This family-friendly hotel is 0.9 mi (1.5 km) from Old St Paul's and 0.9 mi (1.5 km) from Te Papa.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Cuba Street Mall - 12 min walk - 1.1 km
  • Te Papa - 14 min walk - 1.2 km
  • Courtenay Place - 16 min walk - 1.4 km
  • Sky Stadium - 3 min drive - 2.2 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury hotel with 2 restaurants and bars
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a television in a common area.
Grab a bite at Whitbys Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 30.00 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: NZD 35 for adults and NZD 17.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Whitbys Restaurant
  • Sojourn Cafe and Bar

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 668 out of 1366 reviews
Rating 8 - Good. 458 out of 1366 reviews
Rating 6 - Okay. 142 out of 1366 reviews
Rating 4 - Poor. 63 out of 1366 reviews
Rating 2 - Terrible. 35 out of 1366 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed
Stayed 2 nights in Feb 2025

8/10 Good

Katherine

Liked: Cleanliness
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all superb. The proximity to Lambert Quay was excellent and the room was spacious and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

8/10 Good

Deanna

Stayed 3 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and will definitely recommend to family and friends.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

WEIZHEN, OAKLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Yu Sheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay with Outstanding Service and Comfort
I recently had the pleasure of staying at James Cook, and I can confidently say it was an exceptional experience from start to finish. The room was spotless, spacious, and thoughtfully designed, offering a perfect blend of comfort and modern amenities. The bed was incredibly comfortable, ensuring a restful night’s sleep, and the view from the window was simply breathtaking. The staff were genuinely welcoming and attentive, always going above and beyond to make sure I felt at home. Whether it was the warm greeting at check-in, their swift assistance with any queries, or the helpful recommendations for local attractions, their service was outstanding. The location was another highlight – conveniently situated next to Wellington Cable Car (able to pass thru the hotel to Lambton Quay), making it easy to explore the area. Overall, James Cook exceeded my expectations in every way. I highly recommend it to anyone looking for a memorable and hassle-free stay. I look forward to returning in the future!
Stayed 2 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Very convenient to Wellington City and Whitbys restaurant. Good sized room. Clean. Having plates, ability to wash cups would have been useful.
Stayed 1 night in Dec 2024

10/10 Excellent

Nyarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and location. Loved our stay there 🤗
Stayed 1 night in Dec 2024

8/10 Good

Rina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very Good
Very comfortable & quite. Basic coffee, tea etc. Very clean bedding and the bathroom was very clean
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good convenient location Nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Jackson

Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, amazing room and service was brilliant.
Stayed 3 nights in Nov 2024

4/10 Poor

Mahi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Check-in staff wasn’t helpful. 2. Carpet in the room was quite old and dirty. 14th floor ambiance was outdated. 3. Made a big issue about parking, in and out privileges. Very inconvenient. 4. Since I had to leave early in the morning to catch ferry, staff had imposed restrictions on breakfast, forced me into take-away breakfast only option instead of full buffet breakfast. The box contained just fruits and juice. As promised, did not give any credit for parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, seamless check-in, close parking, good comfortable beds, rooms very clean and quiet.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Baladitya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but very expensive, expedia did not mention about refurbished and non refurbished option while booking and on that day i had to pay extra fir completely remodelled room
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, easy self service parking in the CBD, comfortable and clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Paw Chu

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice
Stayed 1 night in Nov 2024

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to access hotel on arrival as so many taxis so ended up not getting into hotel carpark and then paying extra for parking! Some staff not as friendly or professional as I would expect from any hotel.
Stayed 1 night in Nov 2024

8/10 Good

Madelaine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024