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The Residence Bintan

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Aerial view
View from room
Deluxe Villa, 1 Bedroom, Sea View
View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
  • Santa Maria Cave
    39 min drive
  • Trikora Beach
    42 min drive
  • Tanjung Pinang Ferry Terminal
    43 min drive
  • Tanjung Pinang (TNJ)
    42 min drive

Room options

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Private pool

Deluxe Villa, 1 Bedroom, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront | Balcony

Villa, 2 Bedrooms, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Deluxe Villa, 1 Bedroom, Sea View

Deluxe Villa, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Sea View Suite (Upper)

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Bintan

With a stay at The Residence Bintan in Bintan, you'll be 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal. .This beach hotel is 17.4 mi (28 km) from Santa Maria Cave and 19.9 mi (32.1 km) from Senggarang.

What's nearby

  • Santa Maria Cave - 39 min drive - 28.0 km
  • Trikora Beach - 42 min drive - 25.0 km
  • Tanjung Pinang Ferry Terminal - 43 min drive - 33.8 km
  • Bandar Bentan Telani Ferry Terminal - 74 min drive - 66.1 km
  • Ria Bintan Golf Club - 92 min drive - 72.2 km

Restaurants

  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪Dapur Mimi - ‬17 min drive
  • ‪Kedai Kopi Wani - ‬14 min drive
  • ‪Kedai Kopi CAHAYA Special Otak-Otak - ‬21 min drive
  • ‪Kedai kopi "ARMED" - ‬20 min drive

About this property

The Residence Bintan

Hotel with private beach, full-service spa
The Residence Bintan offers 127 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A private beach and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 127 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 25 kilometers.
Grab a bite at The Dining Room, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bintan? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
The Dining Room - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Rica Rica - This restaurant serves dinner only. A children's menu is available. Open daily.
Pool Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 25 kilometres
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Dining Room
  • Rica Rica
  • Pool Bar

Things to do

  • Arcade/games room
  • Archery
  • Bike parking
  • Billiards/pool table
  • Boat tours
  • Boating
  • Bodyboards on-site
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Paddleboards on-site
  • Playground
  • Snorkelling
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Sofa bed
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment

Business services

  • Business centre
  • Conference centre (484 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Boat/paddles on site
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 800000 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

The Residence Bintan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 400 reviews" "
Rating 8 - Good. 97 out of 400 reviews" "
Rating 6 - Okay. 13 out of 400 reviews" "
Rating 4 - Poor. 8 out of 400 reviews" "
Rating 2 - Terrible. 2 out of 400 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room and staff were very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Shahdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, very tranquil and relaxing. There are more activities to do there than shared online. But the plus side of it being isolated and a great place for rest and rejuvenation is also its downside. The location is quite far from most of the main attractions which are on the western side of the island, making it quite inconvenient if you want to get around or do tours. A fantastic place if staying in a resort to relax for your trip is your primary (and maybe only) goal, but think twice if you’re the kind of traveler who enjoys exploring local attractions, cultures and people.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Abdul Wali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality facilities & first rate service. Will visit again
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and wonderful
Very helpful staff in a wonderful environment Really enjoyed our staff here
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
All good but even if Beach is beautiful it is not so good to swim due to low water level
Stayed 1 night in Jul 2024

10/10 Excellent

K UNNITHAN SIVADAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly staff. Serene and relaxing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Celeste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that made us feel like this was home, room was massive and very comfortable. Such a wonderful retreat at the far end of the island.
Stayed 2 nights in Jun 2024

10/10 Excellent

Purushotham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Kapil

Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort was excellent! Wonderful service and they would always greet us with a smile. The room was fantastic as well though dining was quite expensive. The breakfast spread was decent and the resort did make efforts to change some dishes every day. Kudos to the staff at the residence! We would love to go back again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Junie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service and excellent in-villa dining.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice and on the ocean. The staff is helpful and friendly. We had a villa with its own plunge pool but it was a very steep set of stairs to go down and up. Tough on anyone with mobility issues. Food was good. Some general notes: the place is very remote so other than resort arranged tours, you won’t be getting out. That means all meals on premises. The various structures are far enough that the resort offers buggy (golf cart) rides. Walking is fine unless it’s raining, then the paths flood and become very slippery. At the time of our stay, there was construction which went on during the day and you can hear a piercing drilling sound. Since we were out more than in, we didn’t say anything. It’s probably one of the nicest resorts on the island and there’s plans to build on another nearby island. If you go to Bintan and just want to relax at a resort, this is a good choice.
Stayed 3 nights in May 2024

10/10 Excellent

Gerilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and breakfast was excellent. However, there is no beach that one would use for actually swimming. More like wet sand everywhere. In the 3 days that we were there not one person was in the water. No child with shovel and bucket making sand castles. Really no beach in the sense of what we are use to thinking a beach should be like. I actually wanted to leave the resort but my money would not be refunded.
Stayed 3 nights in May 2024

10/10 Excellent

ZHIGANG

Liked: Cleanliness, staff & service, property conditions & facilities
Kids friendly but not much food to choose
Stayed 3 nights in Mar 2024

10/10 Excellent

pardeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place with kids , nice and helpful staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Betka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

hyon

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay during the Chinese New Year weekend. The resort is one hour drive from the ferry so good for a total getaway but not if you're looking to do other things around Bintan. Although breakfast was busy with many families the resort is well laid out so we didn't feel it was crowded at any other time. The villa was lovely and the bikes a lovely touch to get around. We had two lovely meals at Rica Rica and two wonderful spa treatments. The service was slightly haphazard, we had to chase twice to get our villa serviced and then they didn't give us handtowels. But when the service was good, it was very very good. Overall very happy and would recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Faisal

Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Stayed 2 nights in Dec 2023

8/10 Good

Han

Stayed 2 nights in Dec 2023