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Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

Reception
Front of property
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Room amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Parking available

Explore the area

Map
1023 20th Street South, Birmingham, AL, 35205
  • Kirklin Clinic
    7 min walk
  • UAB Health System
    8 min walk
  • University of Alabama at Birmingham
    11 min walk
  • Birmingham, AL (BHM-Birmingham Intl.)
    17 min drive

Room options

View all photos for Standard Room

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Communication, Mobil Roll-In Shower)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Double Beds, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Double Beds

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About the area

Birmingham

With a stay at Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel in Birmingham (Downtown Birmingham), you'll be within a 5-minute drive of University of Alabama at Birmingham and McWane Science Center. .This hotel is 1.3 mi (2 km) from Vulcan Statue and 1.5 mi (2.4 km) from Birmingham Botanical Gardens.

What's nearby

  • University of Alabama at Birmingham - 11 min walk - 1.0 km
  • UAB Hospital - 13 min walk - 1.1 km
  • Birmingham Zoo - 3 min drive - 2.7 km
  • Birmingham Jefferson Convention Complex - 3 min drive - 3.0 km
  • Sloss Furnaces - 3 min drive - 3.3 km

Getting around

  • Birmingham Station - 6 min drive
  • Birmingham International Airport (BHM) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Surin West - ‬1 min walk
  • ‪Al's Deli & Grill - ‬7 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬2 min walk
  • ‪IKKO Japanese Fusion - ‬2 min walk

About this property

Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

Art Deco Birmingham hotel in Downtown Birmingham with a 24-hour fitness center
Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel offers 63 accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This Art Deco hotel also features gift shops/newsstands, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 38.00 per day)
  • Secured covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5-30 for adults and USD 5-30 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 15
  • Height-adjustable showerhead
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 10
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 24 to November 24:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults, and USD 5 to 30 for children
  • Covered self parking fee: USD 38.00 per day (in/out privileges)
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel Hotel

Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 999 reviews" "
Rating 8 - Good. 240 out of 999 reviews" "
Rating 6 - Okay. 139 out of 999 reviews" "
Rating 4 - Poor. 104 out of 999 reviews" "
Rating 2 - Terrible. 109 out of 999 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Connor

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed. Got stranded with no lodging
The WORST booking experience I have ever had. I arrived late in the evening, and was told there was no existing reservation for me and there were no available rooms, despite the fact I had deposited money when booking for the stay. After trying to sort it out with customer service for over an hour, I was forced to book a gross, low quality motel on the outskirts of town on my own dime that night.
Stayed 4 nights in Aug 2024

2/10 Terrible

stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE
Do not stay here. Very rowdy part of town. Very loud music and cars. Something shady happing…someone had been in our room watch the football game and took shower. The elevator was super scary and run down. You can’t control the temperature of your own room. You have to call down and have them adjust it for you. This is a Big NO.
Stayed 1 night in Aug 2024

10/10 Excellent

Annette

Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The suite we stayed in was well designed and comfortable. The elevator failed once and was cranky in general. The suite could have used another waste can.
Stayed 1 night in Aug 2024

10/10 Excellent

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

SONIA, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic was very load on Saturday night Awful
Stayed 3 nights in Aug 2024

10/10 Excellent

Jerilynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Minor Adjustments
The hotel overall was not bad. The suite rooms are huge. They advertised a restaurant and bar but the employee told us they did not have a restaurant but found out he was lying and didn’t want to cook the day of checkout and the bar because they were serving breakfast and the bar was very mediocre compared to the photos and advertisement. Valet is not 24hrs and you have to wait until they come back to work to retrieve your vehicle and they do not advertise that it is valet only. Rooms were huge but the refrigerator in the room did not get cold, no trash cans but one small one in bedroom, curtains were semi coming off, the club beside it played music all night, and the elevator needs some maintenance. Conveniently located 2 minutes from UAB which is perfect! They also sit on a strip that have a lot of eateries around them. Overall experience was not bad but just some minor adjustments need to be made. However, I would stay here again for the convenience of getting to UAB.
Stayed 2 nights in Aug 2024

4/10 Poor

Genevieve

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I should have read the reviews first. The hotel room itself was nice enough, tho not clean. Crumbs from prior guests snacks on the floor. A swimsuit top liner was abandoned by prior guests as well. No housekeeping service even on request. Elevator broken. Bar service limited. You can do better anywhere else
Stayed 2 nights in Aug 2024

8/10 Good

marissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing was parking. Was imformed upon arrival that there was valet parking which I wasnt expecting. Then in am there was no one available to get my car. I was told that I could take elevator to basement and get my car. I could have saved a little by not using valet and parked it myself, but wasn't informed. All is good now. Thanks
Stayed 1 night in Aug 2024

2/10 Terrible

Alexandra

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Valet parking staff was very nice and helpful but the front desk agent was very unwelcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

Rasheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

RODRIGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome very friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Stephen

Travelled with family
Disliked: Amenities
Loud through the night, front desk was not helpful, valet was great, couldn’t control temperature in the room.
Stayed 1 night in Aug 2024

4/10 Poor

Judith

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
NOISE is CRAZY, Entertainment District WHAT?
I am a fan of Hotel Indigo. In fact, I stay at one whenever one is available. I booked this one based on the reputation of the hotel. However, when at 12 a.m. the street party was so loud that sleep was impossible, I regretted my booking. I called downstairs and the desk attendant told me that it was the "entertainment district" and the party would continue until 5:30 a.m. or 6 a.m. And, the fact that it was in this district, made the noise okay. Crazy. NOWHERE on this listing does it indicate the district or describe the CRAZY LEVEL of noise. Needless to say, we didn't sleep. Also we paid $38 for valet service and when we returned from our evening engagement, they were gone. That was too expensive for parking my car. It's really a shame that this hotel is a bad choice based on the noise level at night.
Stayed 1 night in Aug 2024

8/10 Good

Lane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!! Would stay here again!!
Stayed 1 night in Aug 2024

10/10 Excellent

Hakim

Liked: Cleanliness
Stayed 2 nights in Jul 2024

4/10 Poor

Lauren

Liked: Cleanliness
Disliked: Room comfort
Way to loud
The noise outside our window was insanely loud ( a night club) and went until 2 am .. so we were unable to sleep even with a sound machine blasting. Also paid $50 for a valet, only for it to be closed when we got back to hotel at 11pm so had to park it ourselves and walk… which was just very frustrating after paying so much for one night
Stayed 1 night in Aug 2024

6/10 Okay

Beretta

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Mixed thoughts.
The waitress for the breakfast was RUDE & SLOW. She wondered around most of the time. They only had eggs and sausage. You had to push the up button in elevator regardless of where you were and wanted to go. The front desk staff was amazing. Oh and valet is 38+fees a day so 85 for two nights.
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stayed here probably 12 years ago. My other accommodations cancelled at the last minute so I remembered this place. Front desk was very nice and helpful. A service for her. As for the property, one of the elevators was down and the other one was sketchy. The property is still ok but it could use some updating. It's showing it's age. Still was clean and ok for one night but it's time for a renovation.
Stayed 1 night in Jul 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel of my life- didn’t stay
We didn’t stay longer than even an hour. It was not safe, unclean and shower and bathroom not functional. This is a one star hotel and not safe if checking in at night.
Stayed 1 night in Jul 2024