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Robertson Quay Hotel

3.0 star property

Photo gallery for Robertson Quay Hotel

View from room
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor pool
Hallway
Fitness facility

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
15 Merbau Road, Singapore, 239032
  • Robertson Quay
    ‪1 min walk‬
  • Orchard Road
    ‪20 min walk‬
  • Marina Bay Sands Casino
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪30 min drive‬

Room options

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room (1 Single Bed)

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

View from room

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

View from room

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Lobby lounge

Furama RiverFront

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1199)
The price is AU$166
for 1 room
includes taxes & fees
12 May - 13 May
Furama RiverFront

About the area

Singapore

With a stay at Robertson Quay Hotel, you'll be centrally located in Singapore, within a 5-minute drive of Orchard Road and Marina Bay Sands Skypark. .This family-friendly hotel is 2.2 mi (3.6 km) from Marina Bay Sands Casino and 4.5 mi (7.3 km) from Universal Studios Singapore.

What's nearby

  • Robertson Quay - 1 min walk - 0.0 km
  • Bugis Street Shopping District - 20 min walk - 1.7 km
  • Orchard Road - 20 min walk - 1.7 km
  • Marina Bay Sands Skypark - 5 min drive - 3.5 km
  • Marina Bay Sands Casino - 5 min drive - 3.6 km

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Wine Connection Cheese Bar - ‬2 min walk
  • ‪Orihara Shoten - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk
  • ‪Mondo Mio - ‬2 min walk
  • ‪Wine Connection Tapas Bar & Bistro - ‬2 min walk

About this property

Robertson Quay Hotel

Riverfront hotel with a fitness center and a 24-hour front desk
Robertson Quay Hotel offers 148 accommodations with safes and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers. This Singapore hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 148 guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and babysitting (surcharge).
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 261 out of 1000 reviews
Rating 4 - Poor. 159 out of 1000 reviews
Rating 2 - Terrible. 124 out of 1000 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Emilie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, close to quay. Room was clean. Staff are not very friendly or helpful. We had no hot water and staff said it was normal because it rained... We had to complain several times before they organised someone to look at it. Managed to get it 'warm' for one night, cold again in the morning. No compensation or different room offered. We would never stay again.
Stayed 4 nights in Jan 2025

6/10 Okay

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the ongoing noises during the night (was not people) was banging noises. Whatever you do if you borrow an iron - dont lose the $10 deposit paperwork because they will not return the $10 even after returning the iron - they stole $10 off me the time before this visit, but i did stay again for convenience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Epeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

A place I’ve stayed at before I like as it’s easy to get to via public transport from Airport also it’s well connected to walk from Roberson to Clarke quay definitely staying here again
Stayed 1 night in Jan 2025

8/10 Good

Eli

Liked: Cleanliness, staff & service
The room was too cold, and I needed a blanket without being able to control the air-conditioning
Stayed 2 nights in Jan 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to metro, nice little pool, plenty of places to eat within a short walk. The rooms were small but thats Singapore.
Stayed 2 nights in Jan 2025

8/10 Good

Anna

Stayed 2 nights in Jan 2025

8/10 Good

KIAN HUNG

Liked: Cleanliness, property conditions & facilities, room comfort
overall acceptable.
Stayed 1 night in Jan 2025

2/10 Terrible

Anisah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Anisah was unable to present during the check in. She from Indonesia can't make it to come. I booked 3 rooms and only get 2 rooms for my relatives to stay.The hotel policy unable to accepted the change of name after lengthy explained to them that I am the one who makes this hotel booking and payment done by me. I insist to get back compensation from them. TQ
Stayed 3 nights in Dec 2024

6/10 Okay

Ashwani

Travelled with group
Liked: Staff & service
The TV was not working. There were flies in the room.
Stayed 1 night in Jan 2025

2/10 Terrible

Graciela

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to like is was a terrible hostel the lied to us about the room I want a refund but expidia didn’t do nothing about it. This hostel Robertson quay is smelly dirty no lobby no restaurant no bellman very very old hostel.
Stayed 4 nights in Dec 2024

8/10 Good

Justin

Stayed 2 nights in Nov 2024

6/10 Okay

Henry

Business traveller
Stayed 1 night in Dec 2024

8/10 Good

Rich

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

JAYCI

Liked: Cleanliness
Disliked: Property conditions & facilities
No slippers, shampoo and hair conditioner provided
Stayed 1 night in Nov 2024

6/10 Okay

Remco

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to be fix and up greated lot off furniture damage carpet broken ,also in the pool ladder broken and tiles broke Internet very bad after complain not fixed locks of every 3 min
Stayed 2 nights in Nov 2024

2/10 Terrible

Yasmin

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Just awful. The bathrooms smelt so rotten and there was never any hot water. Staff was super rude. Couldn’t wait to check out.
Stayed 4 nights in Nov 2024

4/10 Poor

Gurjant

Stayed 1 night in Nov 2024

8/10 Good

Iswaran

Travelled with group
Liked: Property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

8/10 Good

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well priced clean and no frills property , within walking distance of central Singapore and 2 minutes from Clarke quay . Basic but good value . We don’t use pool or gym so can’t comment but generally pleased .
Stayed 2 nights in Nov 2024

8/10 Good

Sandra Helen

Stayed 8 nights in Oct 2024

10/10 Excellent

Ann

Stayed 3 nights in Oct 2024

6/10 Okay

Bernie

Very dirty about pool and toilet there.adverised laundry buy was not self service. Pay as you go rather than add back. Odd unpublished rules about credit card use such as name matching exactly booking name
Stayed 6 nights in Oct 2024

10/10 Excellent

Mashhud

Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Internet was not stable and the staff could be a bit more friendlier. One more thing is the timing of the check-in it seems they will only allow you to check-in on the dot even if its just a few mins from the time stated. That is the first time I encountered such a policy.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Travelled with group
Disliked: Amenities, property conditions & facilities
This is a hotel for business people on short trips, one person only in my view, you may get a double bed but the rooms are just to small and the bathroom if you can call it that was minuscule, there’s no wardrobe. I guess it’s a place to get your head down if your on a low budget, you wouldn’t want to spend time there
Stayed 3 nights in Oct 2024