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Carlton Hotel Singapore

4.5 star property

Photo gallery for Carlton Hotel Singapore

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Pool
  • Free WiFi

Explore the area

Map
76 Bras Basah Road, Singapore, 189558
  • Bugis Street Shopping District
    ‪1 min walk‬
  • Bras Basah Complex
    ‪3 min walk‬
  • Singapore Art Museum
    ‪3 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 34.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Premier Club Room)

Club Room (Premier Club Room) | Executive lounge

Club Room (Premier Club Room)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night

Carlton City Hotel Singapore

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1270)
The price is AU$346
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Carlton City Hotel Singapore

About the area

Singapore

With a stay at Carlton Hotel Singapore, you'll be centrally located in Singapore, steps from Cathedral of the Good Shepherd and CHIJMES. .This luxury hotel is 0.4 mi (0.6 km) from Stamford House and 0.4 mi (0.6 km) from Raffles City.

What's nearby

  • Bugis Street Shopping District - 1 min walk
  • Bras Basah Complex - 3 min walk
  • Raffles City - 6 min walk
  • Marina Bay Sands Casino - 3 min drive
  • Orchard Road - 4 min drive

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 60 min drive
  • Singapore Changi Airport (SIN) - 23 min drive

Restaurants

  • ‪Brotzeit German Bier Bar & Restaurant - ‬2 min walk
  • ‪Odeon Towers - ‬2 min walk
  • ‪Lei Garden Restaurant - ‬2 min walk
  • ‪Asia Grand Restaurant - ‬2 min walk
  • ‪The Glasshouse: Specialty Coffee and Toast Bar - ‬1 min walk

About this property

Carlton Hotel Singapore

Luxury Singapore hotel in Downtown Core with 4 restaurants
Carlton Hotel Singapore offers 940 air-conditioned accommodations with safes and complimentary newspapers. Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 940 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Chinese cuisine at Wah Lok, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Singapore? This hotel has 42337 square feet (3933 square meters) of space consisting of conference space and 13 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Cafe Mosaic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Tuxedo - This café serves light fare only. Open daily.
Shinji by Kanesaka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
TUX Bar & Lounge - This bar serves light fare only. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 35 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Wah Lok
  • Cafe Mosaic
  • Tuxedo
  • Shinji by Kanesaka
  • TUX Bar & Lounge

Things to do

  • Bike parking
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (42337 square feet)
  • Meeting rooms - 13

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Living plant wall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number L0040

We should mention

Pool access available from 7 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore Hotel
Carlton Hotel Singapore Singapore
Carlton Hotel Singapore (SG Clean)
Carlton Hotel Singapore Hotel Singapore

Carlton Hotel Singapore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 833 out of 1349 reviews
Rating 8 - Good. 357 out of 1349 reviews
Rating 6 - Okay. 94 out of 1349 reviews
Rating 4 - Poor. 34 out of 1349 reviews
Rating 2 - Terrible. 31 out of 1349 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raylene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love coming to the Carlton Hotel, everyone from the door/driveway attendant, reception staff, Concierge & cleaning staff are always welcoming & friendly, as well as the location.
Stayed 1 night in Nov 2024

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
A big hotel that doesn’t take allergies seriously
The Carlton is a beautiful hotel but we had a disappointing stay. We contacted the hotel when we booked to inform them of my wife’s allergy to feathers and they acknowledged this. However when we came to check in, they informed us they would have to change the room and we would have to wait 30 minutes. This was disappointing after we had been travelling for 16 hours but we went for a drink and came back. Unbelievably when we came back the room still contained a cushion full of feathers which we had to ask to removed immediately. Furthermore, when we checked out I asked for a receipt but this request was ignored by the dismissive member of reception staff. Do not stay in this hotel if you have allergies or want to be treated with respect.
Cushion on our bed that was full of feathers
Hotel lobby
Bathroom
Stayed 2 nights in Nov 2024

10/10 Excellent

Foo Yuk

Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for access to public transport and to major attractions. The only downside was that the superb breakfast was very expensive
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where very clean and comfortable
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location just across the road from Raffles, and only a few minutes from two MRT stations
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

YI HSIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Arjit

Liked: Cleanliness
Disliked: Staff & service
…
Stayed 3 nights in Nov 2024

6/10 Okay

Einkaufskarte

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Patrick

Stayed 1 night in Jul 2024

8/10 Good

Chan

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
4 nights in Singapore
Very nice hotel in central area close to City Hall RMT. Room very clean. Bed comfortable. Bed linen changed daily. All staff very helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception desk was outstanding!!! Naz worked a long time with my smart phone to help get a visa for Taiwan. Very patient and persvering!
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Slightly disappointing compared to expectation
Stayed in room 1535. The good thing about the room, was that it was requested high floor and quiet. Cleanliness in the toilet was impeccable, with minimum water stains and fresh towels and amenities laid out. However, I was quite disappointing upon arrival to find the room slightly damp. The carpet was damped to the touch, it is worse by the table at the bay window. The bedsheets wasn't as dry and crisp, and there was a musty smell in the air. The aircon had a low groan throughout the night. There was a missing bulb socket at the bay window and the cabinets all had worned edges. The complimentary water bottle had a light layer of dust which I assumed had been standing there for a while, which I wouldn't dare to consume. The room desperately needed a dehumidifier and also a regular schedule of cleaning (even when there is no occupancy). I was only there for a night to reactivate Hotel.com account (because Hotel.com wouldn't give me a waiver since their acct had issues from dec last year and I couldn't book my May 2024 trip hotels, and my account became stagnant) but other than the prime location (just next to Chijmes and CityHall mrt station), I doubt I will revisit the hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Hermanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vu, Moorpark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
bed is comfortable,great location breakfast buffet was good a lot of choices
Stayed 3 nights in Nov 2024

10/10 Excellent

Raylene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here always a wonderful experience.
Stayed 1 night in Nov 2024

8/10 Good

Gopiga

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, clean room and acceptable roomprices
Stayed 6 nights in Oct 2024

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel covers all our requirements on a trip to Singapore. Exceptionally clean and accommodating staff especially the young man on the front desk who upgraded us on check in. He had excellent people skills. Easy access by MRT to and from airport. Cheryl and Graeme, Perth
Stayed 7 nights in Oct 2024

8/10 Good

GUOEN

Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 4 nights in Oct 2024

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable, easy and convenient to get to all the amenities. Very clean. The only thing I wasn't too happy with was breakfast. It's not up to standard. There should be more variety of fresh fruit and vegetables, There should be more options in delicatessen foods. Overall, it's Ok, but for a health conscious eater, the choices are very limited.
Stayed 7 nights in Oct 2024