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Hilton Surfers Paradise Hotel & Residences

5.0 star property

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Lobby sitting area
4 Bedroom Penthouse | View from room
4 Bedroom Penthouse | Living area
Ocean Panorama Room with Lounge Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪1 min walk‬
  • Surfers Paradise Beach
    ‪5 min walk‬
  • SkyPoint Observation Deck
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪38 min drive‬

Room options

View all photos for Ocean View Suite with Lounge Access

Ocean View Suite with Lounge Access | View from room

Ocean View Suite with Lounge Access

  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Penthouse

4 Bedroom Penthouse | View from room

4 Bedroom Penthouse

  • 125 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

View all photos for 2 Bedrooms Residence Ocean View

2 Bedrooms Residence Ocean View | Living area

2 Bedrooms Residence Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedrooms Residence

2 Bedrooms Residence | Living area

2 Bedrooms Residence

  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 4 Bedrooms Residence Ocean View

4 Bedrooms Residence Ocean View | Living area

4 Bedrooms Residence Ocean View

  • 115 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 3 Bedrooms, 2 Bathrooms Residence Ocean View

3 Bedrooms, 2 Bathrooms Residence Ocean View | Living area

3 Bedrooms, 2 Bathrooms Residence Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Bedroom 2 Bathroom Sky High Residence

2 Bedroom 2 Bathroom Sky High Residence | Living area

2 Bedroom 2 Bathroom Sky High Residence

  • 100 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room with Lounge Access

Executive Room with Lounge Access | View from room

Executive Room with Lounge Access

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

King Guest Room

King Guest Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence

1 Bedroom Residence | Living area

1 Bedroom Residence

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 Bedroom Ocean Sky Suite | Living area

Meriton Suites Surfers Paradise

  • Pool
  • Hot tub
  • Washer
  • Dryer
4.4 out of 5, Excellent, (836)
The price is AU$166
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Meriton Suites Surfers Paradise

About the area

Gold Coast

With a stay at Hilton Surfers Paradise Hotel & Residences, you'll be centrally located in Gold Coast, steps from Cavill Avenue and within a 5-minute walk of Surfers Paradise Beach. .This family-friendly hotel is 0.9 mi (1.4 km) from SkyPoint Observation Deck and 2.6 mi (4.2 km) from Gold Coast Convention and Exhibition Centre.
View more Resorts in Gold CoastOpens in a new window

What's nearby

  • Cavill Avenue - 1 min walk - 0.1 km
  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • SkyPoint Observation Deck - 9 min walk - 0.8 km
  • Gold Coast Convention and Exhibition Centre - 5 min drive - 4.3 km
  • The Star Gold Coast - 5 min drive - 4.4 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 24 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Cavill Lane - ‬1 min walk
  • ‪Surfers Paradise Beergarden - ‬2 min walk
  • ‪House of Brews - ‬3 min walk
  • ‪The Avenue - ‬2 min walk
  • ‪Steampunk Surfers Paradise - ‬1 min walk

About this property

Hilton Surfers Paradise Hotel & Residences

Luxury Gold Coast hotel connected to the airport, steps from Cavill Avenue
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Make yourself at home in one of the 308 individually furnished guestrooms, featuring espresso makers and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a waterslide, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge).
Satisfy your appetite for dinner at Catch Restaurant, a restaurant which specializes in seafood, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-out. Planning an event in Gold Coast? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 542 out of 1011 reviews
Rating 8 - Good. 221 out of 1011 reviews
Rating 6 - Okay. 112 out of 1011 reviews
Rating 4 - Poor. 70 out of 1011 reviews
Rating 2 - Terrible. 66 out of 1011 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space
Stayed 1 night in Nov 2024

4/10 Poor

Yonel

Stayed 4 nights in Jan 2025

6/10 Okay

David John

Travelled with family
Liked: Cleanliness, staff & service, amenities
We expected more of Hilton in respect to customer service. Location was ideal, rooms were adequate though small for price.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Maral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, will definitely be back next time!
Stayed 5 nights in Jan 2025

10/10 Excellent

maira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Alaa

Disliked: Cleanliness, property conditions & facilities
Overcrowded with kids Too noisy and outdated
Stayed 7 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

EHSAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

ARMINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, friendly stuff
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 4 nights in Dec 2024

10/10 Excellent

Rodgers

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located and offers convenient access to all amenities, upholding the exceptional standards synonymous with the Hilton brand.
Stayed 1 night in Jan 2025

4/10 Poor

Amandeep

Travelled with family
Stayed 1 night in Jan 2025

4/10 Poor

Suzanne Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had issues with a septic smell in our room which we advised centre Management, a spray was applied which masked the smell short term. We also spotted several cockroaches at the entrance where Mrs Margot’s cafe is located. The hotel is outdated & needs a refresh. We stayed there approx 18months ago it has gone down hill since then.
Stayed 6 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Catena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location, close to restaurants, beach and the shops. The hotel had great amenities.
Stayed 6 nights in Dec 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hilton was great. Great location, great friendly staff and very clean. Would definitely stay again.
Stayed 4 nights in Dec 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the Panorama Room - Facing the Ocean, it was a beautiful view! Very much enjoyed this during the day and in the evenings before going to bed. The room was excellent with a comfy bed and pillows, huge room, with a huge bathroom (one of the best bathrooms we have ever had in a hotel room!). The Buffet Breakfast was mostly Average and some items were Good, also, too crowded every single morning regardless of the time you went to eat. This hotel needs another Breakfast room to be opened to avoid the long lines and crowds, at least during the Holidays (Xmas week), which is when we were there. Its very unfortunate that right in front of this hotel their is a dance club and bars right next door to the hotel. Example of Noise from Dance Club/Bars while we were there on the 10th Floor Facing the Ocean. Tue night: no noise - club must be closed this night... Wed night: noise from 8pm to a bit before Midnight Thur night: noise from 8pm to 3:00 am! Fri night: noise from 9pm - 11pm-ish... Unfortunately, I would not stay here again, unless I turn 21 again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, going the extra mile for my birthday. View of the ocean on the 10 floor….just beautiful Only issue was single beds joined and big ridge in the middle and no blackout curtains.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Darcy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location and the room was really good. Everything was great. Except the parking, the lifts, and the pool. Parking advice was not provided and was really hard. The temperature of the pools was all out of whack, and the poolsides were gross. Foodscraps and empty containers and drinks were always present. Terrible. And the lifts. Ridiculous. Only four servicing such a big building is insane. Worst I’ve ever encountered.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024