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Hilton Surfers Paradise Hotel & Residences

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
King Deluxe Room
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
4 Bedroom Penthouse | View from room
2 Bedroom 2 Bathroom Sky High Residence | Private kitchen

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    1 min walk
  • Centro Surfers Paradise
    2 min walk
  • Ripley's Believe It or Not
    2 min walk
  • Surfers Paradise, QLD (SFP)
    1 min walk

Room options

View all photos for Ocean View Suite with Lounge Access

Ocean View Suite with Lounge Access | View from room

Ocean View Suite with Lounge Access

  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Penthouse

4 Bedroom Penthouse | View from room

4 Bedroom Penthouse

  • 125 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

View all photos for 2 Bedrooms Residence Ocean View

2 Bedrooms Residence Ocean View | Living area

2 Bedrooms Residence Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedrooms Residence

2 Bedrooms Residence | Living area

2 Bedrooms Residence

  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 4 Bedrooms Residence Ocean View

4 Bedrooms Residence Ocean View | Living area

4 Bedrooms Residence Ocean View

  • 115 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 3 Bedrooms, 2 Bathrooms Residence Ocean View

3 Bedrooms, 2 Bathrooms Residence Ocean View | Living area

3 Bedrooms, 2 Bathrooms Residence Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Bedroom 2 Bathroom Sky High Residence

2 Bedroom 2 Bathroom Sky High Residence | Living area

2 Bedroom 2 Bathroom Sky High Residence

  • 100 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room with Lounge Access

Executive Room with Lounge Access

Executive Room with Lounge Access

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

King Guest Room

King Guest Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence

1 Bedroom Residence | Living area

1 Bedroom Residence

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Pool
QT Gold Coast
Pool
Hot tub
Spa
Free WiFi
4.3 out of 5, Excellent, (1003)
The price is AU$331
for 1 night
includes taxes & fees
5 Dec - 6 Dec
QT Gold Coast

About the area

Gold Coast

With a stay at Hilton Surfers Paradise Hotel & Residences, you'll be centrally located in Gold Coast, steps from Cavill Avenue and within a 5-minute walk of Surfers Paradise Beach. .This family-friendly hotel is 0.9 mi (1.4 km) from SkyPoint Observation Deck and 2.6 mi (4.2 km) from Gold Coast Convention and Exhibition Centre.

What's nearby

  • Cavill Avenue - 1 min walk - 0.1 km
  • Surfers Paradise Beach - 5 min walk - 0.5 km
  • SkyPoint Observation Deck - 9 min walk - 0.8 km
  • Gold Coast Convention and Exhibition Centre - 5 min drive - 4.3 km
  • The Star Gold Coast - 5 min drive - 4.4 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 24 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Cavill Lane - ‬1 min walk
  • ‪Surfers Paradise Beergarden - ‬2 min walk
  • ‪House of Brews - ‬3 min walk
  • ‪The Avenue - ‬2 min walk
  • ‪Steampunk Surfers Paradise - ‬1 min walk

About this property

Hilton Surfers Paradise Hotel & Residences

Luxury Gold Coast hotel connected to a shopping center, steps from Cavill Avenue
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Make yourself at home in one of the 308 individually furnished guestrooms, featuring espresso makers and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge).
Satisfy your appetite for dinner at Catch Restaurant, a restaurant which specializes in seafood, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-out. Planning an event in Gold Coast? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: AUD 45 for adults and AUD 22.5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • A hot tub

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (10764 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
This property hosts Schoolies celebrations from November 16-30, 2024. During this time, guests should expect a high level of noise at the property and traffic restrictions in the area surrounding the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Hotel
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 493 out of 1005 reviews" "
Rating 8 - Good. 230 out of 1005 reviews" "
Rating 6 - Okay. 125 out of 1005 reviews" "
Rating 4 - Poor. 87 out of 1005 reviews" "
Rating 2 - Terrible. 70 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vaughan

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room, huge bathroom, room service options were good. Staff pleasant and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Prissilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the Hilton Surfers Paradise at least 5 times and wouldn’t stay anywhere else but the Hilton
Stayed 3 nights in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely go back at sometime
Stayed 1 night in Aug 2024

4/10 Poor

Ben

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had booking month in advance but even though I spoke to staff three times prior to check in was not informed of airshow and road blockages that would stop us getting access to the hotel unless we walked without baggage crowd and distance Until five in the afternoon after getting there at two which ruined partner‘s birthday and management offered her a cocktail Compensation also Rager come to parking. There was lots of confusion. Many people were in the same boat and management pretty much said we couldn’t follow basic instructions. Very rude. Will not be staying again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Stayed 4 nights in Aug 2024

8/10 Good

stephen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good thanks
Stayed 4 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Shad, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much chlorine in the spa. Maintenance guy dumped chemicals while guests were in the spa.
Stayed 3 nights in Aug 2024

8/10 Good

Neale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location Noisy in the streets and a bit unsafe
Stayed 1 night in Aug 2024

6/10 Okay

HUILI

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the buffet was delicious
Stayed 1 night in Aug 2024

10/10 Excellent

said

Liked: Property conditions & facilities
Nice & clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Dipna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

JUDY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location but the buffet breakfast was poor below 5 stars standard every day almost the same . The bath rooms items was also below 5 star standard with no soaps or sanity set or shoes cleaning set ….
Stayed 4 nights in Aug 2024

6/10 Okay

Gang

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 3 nights in Aug 2024

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff Member who checked us in was excellent. Customer service skills were 5 star, extremely helpful, professional and made the introduction to our stay easy. Housekeeping were excellent. We will return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating our 20th Wedding anniversary so the Hilton added a lively gesture to our room. A congratulations card, bottle of wine and 2 pieces of chocolate cake. The room that we had was lovely and clean. The room was what was advertised and we thought we’d get which doesn’t happen always. Photos don’t look like the hotel room which we’ve experienced in the past.
Stayed 1 night in Aug 2024

10/10 Excellent

vikas

Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohammed

Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024