We love Mandarin Island Hotel in Boracay. VIP treatment from arrival airport shuttle pick up to the tourism office, to boat ride and shuttle ride to the hotel, and when we reached the hotel, their staff greeted us warmly with fresh face towel & welcoming drinks. We were upgraded to an Executive suite without any extra fees. We were treated like a VIP, from the airport arrival, to our stay, to the check out and back to airport departure. I HIGHLY RECOMMEND this hotel. Shout out to Mrs Po- the humble General manager, Jeff, guest relations officer, to ALL the front desk staff, Room attendants and the restaurant attendants, they're all dedicated, hardworking and very respectful staffs. Keep up the good work and thank you ALL for the EXCELLENT service you provided to us first timers, and we'll make sure to go back to Boracay and stay at Mandarin Island Hotel.