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Beautiful location couldn’t be better superb setting lovely staff been going there for 40 years so that says it all highly recommended. Thank you.

We were pleasantly surprised by this hotel and for us, it was a perfect stop to explore the area. If you are looking for full a service hotel, it's not for you but as we weren't, it's easy relaxed feel was just right. Complimetary tea/coffee/cake is in reception, you can have as many cups as possible and we enjoyed the croissants in the morning. A very nice lounge area with a pool table and a small shop to buy drinks, alcohol and other snacks is available. To eat there is a restaurant across the road and hotel residents get a discount, we enjoyed the choice there, self service style but lots to choose from. The staff were super helpful and friendly, nothing was too much trouble

Clise to trains, city center

everything is good only the bed need to be upgraded

We enjoyed our stay at this hotel. The food was great. The staff are very helpful and friendly. We loved our room since it had a beautiful view of the city and lake. It had a kitchen with a full size fridge, but unfortunately pots, pans and utensils were not included. We highly recommend this hotel, and whenever we are in Lugano we will definitely stay here. Our kids enjoyed themselves as well. Thank you for a wonderful, and pleasant stay! Arrivederci.

Downtown area, our stay was on a separate building so it was an apartment building not a hotel room. It was ok but no air conditioning. Would not recommend for summer hot days.