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My stay at Sambora Kinigi in July was truly unforgettable. The staff were incredibly warm and attentive, and I immediately felt at home. I loved the small, boutique feel — especially the communal dining table, where I made friends from all over the world over delicious meals. There was even a sweet dog who had just had puppies — one of the puppies slept in my room, and it was clear the animals were well cared for, adding to the family atmosphere. When there was a minor issue with my room, the staff quickly upgraded me to a beautiful suite at no extra cost. They organized my gorilla trekking excursion and other activities, making everything seamless and stress-free. I can’t recommend Sambora Kinigi enough — it was one of the most special travel experiences I've ever had!

The staff are responsive and kind, the grounds are lovely, and the rooms were nice.

The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy.

Very nice hotel with outstanding staff. Ill come back again.

Beautiful setting and view. The comfort and cleaniness of the rooms were amazing. The restuarant and bar services were fantastic

Lovely and large room with king bed and a fire place. Ensuite was also large. They also put hot water bottles in our bed at turn down - such a lovely gesture. Staff are extremely helpful and welcoming. Food good and fresh too. We also saw a Golden Monkey there too. Nb. Worth noting that the laundry service doesn’t include ironing/pressing.