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Lotte Hotel Busan

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lotte Hotel Busan

43-inch LCD TV with cable channels, TV, pay films
Daily buffet breakfast (KRW 52000 per person)
Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Hot tub
  • Spa
  • Pool
  • Room service

Explore the area

Map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Seomyeon Medical Street
    ‪1 min walk‬
  • Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Seven Luck Casino
    ‪1 min walk‬
  • Busan (PUS-Gimhae)
    ‪25 min drive‬

Room options

View all photos for Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe family twin room (free use of swimming pool for 2 people)

Deluxe family twin room (free use of swimming pool for 2 people)

Deluxe family twin room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe twin room (free use of swimming pool for 2 people)

Premium bedding, down duvets, minibar, in-room safe

Deluxe twin room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Twin

Premium bedding, down duvets, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room (Swim pool access for 2)

Premier Twin Room (Swim pool access for 2) | City view

Premier Twin Room (Swim pool access for 2)

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access Included)

Premium bedding, down duvets, minibar, in-room safe

Club Deluxe Twin Room (Club Lounge Access Included)

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe double room (free use of swimming pool for 2 people)

Premium bedding, down duvets, minibar, in-room safe

Deluxe double room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Assigned Upon Check-In

City view

Room Assigned Upon Check-In

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Double

Premium bedding, down duvets, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Double

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Room (Club Lounge Access Included)

City view

Club Deluxe Double Room (Club Lounge Access Included)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Premier Double (Club Lounge Access Included)

City view

Club Premier Double (Club Lounge Access Included)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room (Swim pool access for 2)

Premier Double Room (Swim pool access for 2)

Premier Double Room (Swim pool access for 2)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Family Twin Room

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Room

L7 HAEUNDAE by LOTTE

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (481)
The price is AU$142
for 1 room
includes taxes & fees
5 Feb - 6 Feb
L7 HAEUNDAE by LOTTE

About the area

Busan

A stay at Lotte Hotel Busan places you in the heart of Busan, within a 10-minute drive of Nampodong Street and Gukje Market. .This casino hotel is 5.2 mi (8.4 km) from Gwangalli Beach and 5.4 mi (8.7 km) from Busan Exhibition and Convention Center.

What's nearby

  • Lotte Department Store Busan Main Branch - 1 min walk
  • Seven Luck Casino - 1 min walk
  • Seomyeon Street - 3 min walk
  • Nampodong Street - 7 min drive
  • Gwangalli Beach - 21 min drive

Getting around

  • Seomyeon Station - 4 min walk
  • Busan Bujeon Station - 13 min walk
  • Gimhae Airport (PUS) - 25 min drive

Restaurants

  • ‪The Lounge - ‬2 min walk
  • ‪도림 - ‬1 min walk
  • ‪송정호 일식 - ‬2 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪Jamba Juice - ‬1 min walk

About this property

Lotte Hotel Busan

Luxury hotel connected to the convention center in Seomyeon with 4 restaurants
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

호텔 사우나 has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 650 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 43-inch LCD televisions with cable programming provide entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets.
Relax at the full-service spa, where you can enjoy massages. Before a night out at the casino, the 2 spa tubs are a perfect way to relax and recharge. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at La Seine, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
La Seine - This buffet restaurant serves breakfast, lunch, and dinner.
Momoyama - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (KRW 25000.00 per stay)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: KRW 52000 for adults and KRW 28000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Seine
  • Momoyama
  • Toh Lim
  • Mugunghwa
  • The Lounge & BAR

Things to do

  • 2 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Lifeguards on site
  • Pool cabanas (surcharge)

Spa

  • Couples treatment room(s)
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • In-room accessibility
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • 42 casino gaming tables
  • 105 casino slot machines
  • Casino (27502 square feet of space)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 60500.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 52000 for adults and KRW 28000 for children
  • Airport shuttle fee: KRW 60000 per room (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should note that the fitness facility is closed the 4th Wednesday of every month.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1302 out of 1805 reviews" "
Rating 8 - Good. 352 out of 1805 reviews" "
Rating 6 - Okay. 78 out of 1805 reviews" "
Rating 4 - Poor. 37 out of 1805 reviews" "
Rating 2 - Terrible. 36 out of 1805 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Very clean and convenient location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mariariela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone in this hotel is super friendly! And English speakers. Location is perfect. Close to cafes, subways, bus, trains etc It’s like the center of the world! The rooms and the pools are very clean. There’s so many fun things to do in Busan.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, very close to public transportation. Bed is comfortable. Staff offers excellent services & help. Hotel is a bit old & dated, other than that everything else is very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, convenient location at seomyeon, Busan to places of interest. Good amenities.
Stayed 5 nights in Oct 2024

10/10 Excellent

Eunyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and happy to help with any questions. The room was exceptionally clean and spacious. Central to Seomyeon Station. We enjoyed our stay for 3 nights.
Stayed 3 nights in Oct 2024

8/10 Good

Ying-Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Parsia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very welcoming and friendly. The entire property is clean and very well maintained. Our room was spotless. Our beds were very comfortable to sleep in as well. The hotel is walking distance from the subway and there are a ton of places to eat/dine at close by. Highly recommend Lotte Hotel!
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Ann

Stayed 1 night in Oct 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
great stay with incredible service from staff
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Wasn't exactly what I was expecting - just take note if you've never been to Busan that this isn't near the water. It is near a busy area, and attached to a giant shopping mall with lots of food options which is nice. And the subway runs from underneath the hotel which is convenient. But it doesn't have that modern, nice beach hotel feel that I was expecting. The pool costs extra to access, and is subpar - it's aesthetically nice looking but shallow and lukewarm in temperature so I didn't feel like staying in for longer than 10 minutes. Not worth $30. I mean I'm saying that as a solo adult traveller but kids might like it. Overall the style of the hotel is a bit outdated and has a overly perfumed smell throoughout.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and efficient staff. Room is very clean and hotel is very quiet.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yong Kang

Stayed 1 night in Sep 2024

2/10 Terrible

Matty

Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate and the staff were friendly and welcoming. We were upgraded on arrival to the 37th floor which was very kind. You can walk into the department store or to the metro which is very convenient. We used the gym and the facilities were great.
Stayed 2 nights in Oct 2024

8/10 Good

Ekpenyong

Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled here with my wife for five nights. We had a wonderful stay. The room was beautiful and the service was over and above our expectations. We plan to return in the future. Thanks for an enjoyable and relaxing stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, easy to a lot is shopping , tons of restaurants, 2 mins to subway stations. Our room is on high floor with very nice city and Mountain View . Highly recommended!!
Stayed 3 nights in Oct 2024

6/10 Okay

Frederikus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
negative comments on this property: we couldn't use the swimming. they are charging $50 for 1 use of swimming pool for adult and $30 for child. This is ridicoulous. I didn't know this when I booked the hotel, otherwise i wouldn't stay at this hotel. secondly. a lot of staff has poor english. Difficult to communicate.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience, super nice and helpful staff, quality hotel. Would recommend!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for sightseeing, and when we wanted to relax, great rooms and views. Best dining in the restaurants in the connected department store.
Stayed 3 nights in Oct 2024

4/10 Poor

Scott

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Rude staff, poor front of house procedures, had to pay for pool access. Overall a disappointing customer service experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Fadi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Lotte Hotel Busan was an overall let down from the start. Starting with the positives, location is great, views are lovely and rooms are spacious. Otherwise, it was all bad from there. Arriving at 1pm, we were asked to come back at 2pm to check in. Around 1:58, an older lady approached the front desk to check in and was literally shooed away because it wasn't precisely 2pm yet. By 2pm, a large crowd had gathered and we were allowed to begin the process - we have stayed in hotels worldwide and have never seen any handle check-in this way. While checking in, the staff was cold and short. Upon going into our room, we were shocked to find the dirtiest white chair (actually yellowed and looked like it had never been cleaned), scuffed furniture everywhere, dirty spoons and cups, dirty office chair, holes in the curtains and other issues. This was likely the worst 5 star hotel we have ever stayed in and definitely the dirtiest one. We stayed for 5 nights and couldn't wait to leave. I would strongly suggest you explore other options before booking here. Though, confused by all the positive reviews, it might just be bad luck that our room was one of the worse ones and that our interactions with check in were poor. Overall, would never recommend and would likely stay away from the Lotte chain in the future.
Stayed 5 nights in Sep 2024