2/10 Terrible
Chris B.
7 Apr 2022
Very poor experience
While the living areas are spacious and present well the bedroom and bathroom accommodation was substandard. When we arrived the main bedroom fan did not work and a number of light bulbs did not work We reported the fan and it was fixed the next day which was promising.
However that’s where the good news ended: The ensuite to the main bedroom, while new, had no towel rails fitted or even towel hooks, so nowhere to hang towels to dry at all. We had to hang them off coat hangers in the wardrobe. This may have been manageable, however the shower when used just drained out of the shower onto the bath room floor making the bathroom virtually unusable and very dangerous for slipping. While the main bathroom did have towel rails it had the same issue with the shower that meant the whole bathroom floor just flooded when the shower was used and is very dangerous for slipping.
To top it all off, while the agent has advised us that there was no claim on our bond they have not refunded the bond after two weeks (one week over their nominated refund date). To make it worse the agents won’t respond to questions as the the status of the refund. Our advice is do not book this property or with these agents!
Chris B.
Stayed 4 nights in Mar 2022