6/10 Okay
Sharon
23 Sept 2024
Liked: Cleanliness, staff & service
I have stayed here many times and that is why I come back.
The staff are good especially Hany the day time Manager and the lovely chef.
I was in touch before I arrived with the hotel driver via WhatsApp.
I sent him my flight details etc. He assured me that the hotel car would meet me at the airport.
He did not show up and he didn't answer my WhatsApp message.
Not a great start, I was disappointed as it was supposed to be a free shuttle for a three night stay. I had to make other arrangements late at night after thirty hours of travel.
I also asked for a double bed and overlooking Tahrir Square. I received a room overlooking the gas station and a room with two single beds.
Slightly disappointed with this stay.
Sharon
Stayed 3 nights in Sep 2024