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Oaks Cypress Lakes Resort

4.0 star property

Photo gallery for Oaks Cypress Lakes Resort

3 outdoor pools, pool umbrellas, pool loungers
2 restaurants, breakfast served
3 outdoor pools, pool umbrellas, pool loungers
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Tamburlaine Organic Wines
    ‪3 min walk‬
  • Cypress Lakes Golf and Country Club
    ‪9 min walk‬
  • Brokenwood Wines
    ‪11 min walk‬
  • Cessnock, NSW (CES)
    ‪6 min drive‬

Room options

View all photos for Villa, 3 Bedrooms (No Housekeeping)

View from room

Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for One Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Villa (No Housekeeping Service)

  • 43 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Premier Villa

Fridge, microwave

1 Bedroom Premier Villa

  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Valley View (Adults Only – No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Valley View (Adults Only – No Housekeeping)

  • 56 sq m
  • Studio
  • 1 bathroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Villa

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Valley View (Adults Only – No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms, Valley View (Adults Only – No Housekeeping)

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Villa

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Villa

View from room

3 Bedroom Villa

  • 119 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Two Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Villa (No Housekeeping Service)

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

Fridge, microwave

1 Bedroom Premier Villa (No Housekeeping)

  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa (No Housekeeping)

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Valley View Suite - Adults only

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Valley View Suite - Adults only

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 2 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Valley View Suite - Adults only

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Valley View Suite - Adults only

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Pokolbin

Located in Pokolbin, Oaks Cypress Lakes Resort is in a rural location, within a 15-minute walk of Cypress Lakes Golf and Country Club and Brokenwood Wines. .This golf aparthotel is 0.7 mi (1.2 km) from Tempus Two Winery and 0.9 mi (1.5 km) from Roche Estate.
View more Aparthotels in PokolbinOpens in a new window

What's nearby

  • Cypress Lakes Golf and Country Club - 9 min walk
  • Brokenwood Wines - 11 min walk
  • Roche Estate - 18 min walk
  • Hope Estate - 4 min drive
  • Hunter Valley Gardens - 4 min drive

Getting around

  • Branxton Station - 17 min drive
  • Newcastle, NSW (NTL-Williamtown) - 54 min drive

Restaurants

  • ‪Leogate Estate Wines - ‬6 min drive
  • ‪Harrigan's Hunter Valley - ‬3 min drive
  • ‪Brokenwood Wines - ‬13 min walk
  • ‪Oak & Vine - ‬9 min walk
  • ‪Sabor Dessert Bar - ‬4 min drive

About this property

Oaks Cypress Lakes Resort

Aparthotel with 2 restaurants, a quick walk to Cypress Lakes Golf and Country Club
Oaks Cypress Lakes Resort offers 114 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Practice your swing on the golf course or dip into one of the 3 outdoor swimming pools. Additional features at this aparthotel include wireless internet access (surcharge), concierge services, and wedding services.
Satisfy your appetite at Cypress Lakes Bistro & Ba, one of the aparthotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this aparthotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Cypress Lakes Bistro & Ba - Overlooking the golf course, this bistro serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

English

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Umbrellas
  • Sunloungers
  • A hot tub

Internet

  • Wi-Fi available (AUD 5 per 24-hour period), with a speed of 25+ Mbps

Parking and transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • On-site parking includes off-street options

Family friendly

  • Cots (infant beds): AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro & Ba

Food and drink

  • Fridge
  • Microwave

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AUD 30-35 for adults and AUD 30-35 for children
  • 2 restaurants
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59 per night

Bathrooms

  • Toilet paper
  • Soap
  • Hairdryer
  • Towels provided
  • Shampoo

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV with cable/satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Laptop workspace
  • Conference space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • Fitness centre
  • Fitness facilities nearby
  • Bike hire on site
  • Golf on site
  • Golf driving range on site
  • Golf course on site
  • Golf lessons on site
  • Tennis on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 114 rooms
  • 2 floors
  • At least 80% of food locally sourced
  • Energy-saving switches
  • Locally owned and organised tours and activities

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 5 2025 (dates subject to change):
  • Golf course
The property will be renovating from September 1 2025 to September 4 2025 (completion date subject to change). The following areas are affected:
  • Golf course
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59 per night
Cribs (infant beds) are available for AUD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 30 to 35 for children
  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 948 out of 2105 reviews
Rating 8 - Good. 747 out of 2105 reviews
Rating 6 - Okay. 262 out of 2105 reviews
Rating 4 - Poor. 113 out of 2105 reviews
Rating 2 - Terrible. 35 out of 2105 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Christie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
On paper the facilities of the resort were great, room layout was perfect for a family of 4 and the food was also good. Unfortunately the resort itself is just quite run down - lots of broken or loose tiles around the pool, peeling paint, and broken equipment. The villa was not kitted out very well, we didnt have enough cutlery for 4 people, or any knife capable of slicing an apple. It seems the kitchen just had a mish-mash of supplies left behind from previous guests. Housekeeping was also not amazing, we found a lot of hair on the walls in the shower and spattered make-up all over the walls and counter top in the bathroom. The property has great potential but has perhaps seen better days.
Stayed 2 nights in Dec 2024

4/10 Poor

Kerralea

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Nathan

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stunning accommodation & facilities. Attentive & very helpful stuff. Clean, quiet, relaxing. Highly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had to get a booster for the internet. TV in the bedroom didn’t work at all - or it’s remote. Black mould in shower and very bad under the sink. Had to ask for a soap. For our entire stay there were two bags of laundry outside our door that never moved. Went to have dinner in your Sri Lankan restaurant - booked and went down to find out it wasn’t open that night- but their booking app accepted my booking. I asked a single friend to book there with us and we found it funny that she got a 2 bedroom unit but there was 2 people on my booking and we a one room setup - seemed weird as we’d paid the same amount. There was loud gardening machinery going all day just outside our window which made it impossible to have a sleep in - which we’d been looking forward to . When I was leaving they attempted to charge me for breakfasts I’d never had and were not including in the booking I’d selected . Nice bed and polite staff. But my stay was just a bit awkward - it didn’t make me want to come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Maureen

Liked: Cleanliness, property conditions & facilities
I have stayed many times at Cypress Lakes and will keep coming back. The staff are friendly and the rooms are spacious and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Situated in the middle of a golf course. Villas are spread out. Friendly staff. Main building with reception and restaurant/ bar and pool are all very nice. Good breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, room comfort
Perfect in everyway. Location, surrounds & rooms!
WOW! What a beautiful relaxing well appointed room. Set in bushland overlooking the golf course & water features. You get the benefit of being secluded and quiet, yet have all the facilities you could possibly desire just a walk down a path. The rooms were so luxurious & comfortable. Your own kitchen, lounge & dining as well as the verandah that takes in the view. You could not ask for me. Wonderful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room clean and spacious, reception staff very helpful.
Stayed 2 nights in Oct 2024

8/10 Good

COLIN

Travelled with family, Travelled with group
Liked: Amenities
Cypress Lakes is a reliable option though the rooms are a little tired and could do with a more thorough inspection between visitors. Parking was a nightmare this time around, whether multiple rooms had multiple cars I am not sure, but we could never park near our room. The other cars didn’t appears to move much if at all.
Stayed 3 nights in Oct 2024

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best of both worlds staying in the Elysia accommodation while also being a guest at Cypress Lakes.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, room comfort
Very old fashioned hotel, needs so much work doing to it. The rooms are dirty and not looked after. The pools are dirty and need some looking after. The phone lines don't work and the wifi is very limited. Would not recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
all round great place to unwind for the weekend
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay and staff were more than accommodating
Stayed 1 night in Sep 2024

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities
Property is very dated and needs maintenance to be completed. Not the luxury resort it once was.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities
Property was nice but a little dated. The wifi didn’t work at all in our property. We enjoyed the buffet breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

melanie

Really wonderful spot and lovely staff
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing weekend
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Another wonderful stay at Cypress, Villa was clean, comfortable and walking distance to reception. Breakfast was great and we enjoyed our 2 night getaway.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hyeonhee

Stayed 1 night in Aug 2024

8/10 Good

Ma

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024