ibis Styles Canberra Eaglehawk

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Styles Canberra Eaglehawk

Deluxe Apartment, 1 King Bed
Seasonal outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior
Family Room, Multiple Beds
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
1222 Federal Highway Service Road, Sutton, NSW, 2602
  • EPIC
    6 min drive
  • Australian National University
    12 min drive
  • Australian War Memorial
    13 min drive
  • Canberra, ACT (CBR-Canberra Intl.)
    17 min drive

Room options

Room (Dormitory - 3 Sets of Bunk Beds)

  • 23 sq m
  • Sleeps 6
  • 3 Twin Bunk Beds

Room (Dormitory - 8 Single Beds)

  • 46 sq m
  • Sleeps 8
  • 8 Twin Beds

Family Room, Multiple Beds

  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, Multiple Beds

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe Apartment, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Sutton

With a stay at ibis Styles Canberra Eaglehawk in Sutton, you'll be near the airport, within a 15-minute drive of Australian National University and Mount Majura Vineyard. .This resort is 10 mi (16.1 km) from Parliament House and 4 mi (6.5 km) from Mount Majura Nature Reserve.

What's nearby

  • EPIC - 6 min drive - 7.6 km
  • Australian National University - 12 min drive - 13.0 km
  • Canberra Centre - 12 min drive - 13.1 km
  • Australian War Memorial - 13 min drive - 13.7 km
  • Parliament House - 16 min drive - 16.1 km

Getting around

  • Kingston Canberra Station - 17 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 17 min drive

Restaurants

  • ‪Thai Herb - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Little Siam - ‬9 min drive
  • ‪The Knox Made in Watson - ‬7 min drive
  • ‪The Baker at Sutton - ‬6 min drive

About this property

ibis Styles Canberra Eaglehawk

Resort in Sutton with a fitness center and outdoor tennis courts
Ibis Styles Canberra Eaglehawk offers 151 air-conditioned accommodations with hair dryers and complimentary toiletries. This Sutton resort provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the resort include outdoor tennis courts, a fitness center, and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including outdoor tennis courts, a fitness center, and a seasonal outdoor pool. This resort also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite at Cafe Munch, a restaurant which features a bar/lounge and a garden view. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sutton? This resort has 5382 square feet (500 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Munch - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Jolly Brewer - Onsite bar. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 25.00 for adults and AUD 10 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Cafe Munch
  • Jolly Brewer

Things to do

  • 2 outdoor tennis courts
  • Billiards/pool table
  • Fitness centre
  • Playground
  • Seasonal outdoor pool
  • Tennis

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (5382 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Laundry detergent
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 60 at check-out

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25.00 for adults and AUD 10 for children
  • Pet fee: AUD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The seasonal pool will be open from January to January
Pool access available from 6:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Styles Canberra Eaglehawk Hotel Sutton
ibis Styles Canberra Eaglehawk Hotel
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ibis Styles Canberra Eaglehawk
Rydges Eagle Hawk Hotel Sutton
ibis Styles Canberra Eaglehawk Resort Sutton
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ibis Styles Canberra Eaglehawk Resort
ibis Styles Canberra Eaglehawk Sutton
ibis Styles Canberra Eaglehawk Resort Sutton

ibis Styles Canberra Eaglehawk Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 233 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 209 out of 1000 reviews" "
Rating 4 - Poor. 128 out of 1000 reviews" "
Rating 2 - Terrible. 75 out of 1000 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mimi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dog friendly hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, amenities
It was great staying in the property
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family and small children
We stay here each year on our way to the snow. It’s super convenient. We were placed in a room this time in a block with a tourist group. The group were up at 5am and drained all the hot water so we had none. Very lovely front desk staff who offered us another room to shower in bit the room smelt terrible.
Stayed 1 night in Aug 2024

6/10 Okay

Zacc

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location is not easy to find at night. And it was uncomfortable because the soundproofing was poor, and the mattress was too soft, which was also uncomfortable.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet room, although things are a bit dated. Good value if you have your own car.
Stayed 1 night in Aug 2024

8/10 Good

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 1 night in Aug 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good stay for 1 night
Stayed 1 night in Aug 2024

8/10 Good

Naveed

Business traveller
Liked: Cleanliness, amenities
Overall good for the price I paid.
Stayed 3 nights in Jul 2024

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to get to off freeway nice comfortable bed nice and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Madilene

The staff were very accommodating and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Joo Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Very reliable.
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal Jane

Liked: Amenities
Had a good rest, had everything we needed
Stayed 1 night in Jul 2024

6/10 Okay

Chris

Stayed 5 nights in Jul 2024

4/10 Poor

Robbie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The fridge didn’t work. There’s no kettle or cutlery in the room or cups or plates. Stay here before and it was much better than this time round.
Stayed 2 nights in Jul 2024

4/10 Poor

imran

Liked: Staff & service
Disliked: Cleanliness
Property was value for money and the location is silent, though it is isolated from the city. The toilet was not clean and has stains, which was not cleaned properly. The telephone in the room was not working and I was not able to contact with reception.
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jeanette

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service was not good no one from service desk answered the room phone causing me to have to walk to the office because the internet password wouldn’t work my only option after walking to the office was to pay for premium service then I got lost on the way back to my room
Stayed 1 night in Jun 2024

10/10 Excellent

Sudheer

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The curtain hooks need to be replaced & attached to the curtain rods. The shower head was faulty & spurted out abruptly. The shower tap handle needs a marker where off is so you know which way to turn it off. Otherwise it was excellent accomodation, warm and comfortable.
Stayed 1 night in Jul 2024

8/10 Good

For

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Mahinder

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Was noise outside when people walking around in the night was disturbed sleep. Property is not clean and old poor condition
Stayed 2 nights in Jul 2024

2/10 Terrible

Kavita

Disliked: Staff & service, property conditions & facilities
Ibis Eaglehawk has been the place to stay for us when we visit Canberra for last 5-10years. Although this time around the experience has left me to reconsider the place to stay next time. We arrived late and found the room had no water glasses no cups no kettle. Kids could not drink water. And no tea and coffee facilities. Basically, it was a room with beds, Bedding, And bathroom facilities. The fridge was provided, but it was turned off. I’m disappointed at the dropping standards.
Stayed 1 night in Jul 2024

10/10 Excellent

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop and rest overnight, clean and comfortable and very good value
Stayed 1 night in Jul 2024

4/10 Poor

Haur

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hot water ran out at 9pm. Room is too cold to sleep as the small reversed cycle air conditioning barely enough to heat the room in winter.
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice overall, but the breakfast buffet could be improved. The service and food options need enhancement, including better coffee options for those who can drink full milk. It seems the old coffee machine either doesn't work, staff are unwilling to use it, or they don't know how to make coffee properly. Also, the bed liner is for summer and the beds are cold with no blankets in the wardrobe.
Stayed 2 nights in Jul 2024