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Emporio Cancun Optional All Inclusive

4.0 star property

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Standard Room
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Maya Museum of Cancun
    ‪1 min walk‬
  • Iberostar Cancun Golf Course
    ‪7 min walk‬
  • Oasis Arena
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Partial Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Partial Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

With a stay at Emporio Cancun Optional All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. .This beach resort is 2.8 mi (4.5 km) from La Isla Shopping Mall and 12.4 mi (20 km) from Moon Palace Golf Club.
View more Resorts in CancunOpens in a new window

What's nearby

  • Maya Museum of Cancun - 1 min walk
  • Iberostar Cancun Golf Course - 7 min walk
  • Aquaworld - 16 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬4 min walk
  • ‪Tun-kul - ‬4 min walk
  • ‪El Maguey, Restaurant - ‬12 min walk
  • ‪Market Place - ‬9 min walk
  • ‪MakiTaco - ‬9 min walk

About this property

Emporio Cancun Optional All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 450 air-conditioned guestrooms. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a waterslide, and a 24-hour fitness center. This resort also features wireless internet access (surcharge), concierge services, and an arcade/game room.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at CúA Culinary Artisans, one of the resort's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the swim-up bar, or one of 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cancun? This resort has 8288 square feet (770 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 0 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 0 per day)

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 495 for adults and MXN 320 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • Room service available

Restaurants on site

  • CúA Culinary Artisans
  • Bacoli Trattoria
  • Sunset Grill
  • Legacy Room

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (8288 square feet)
  • Meeting rooms - 5

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Emporio Cancun Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 771 out of 1628 reviews
Rating 8 - Good. 356 out of 1628 reviews
Rating 6 - Okay. 213 out of 1628 reviews
Rating 4 - Poor. 130 out of 1628 reviews
Rating 2 - Terrible. 158 out of 1628 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Juliana

Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding from the reception desk staff, poolside bartenders, wait staff at the restaurants and maintenance staff. I do plan to reserve again at the Emporio.
Stayed 5 nights in Nov 2024

10/10 Excellent

Concepcion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, pools, welcoming atmosphere
Stayed 1 night in Nov 2024

2/10 Terrible

Sofya

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible terrible , check is was 4 hours, airconditioner made such a terrible noise, we had to sleep outside on a chairs, we had breakfast including but they didn’t except it, told us to call Expedia, I would not recommend this resort, they have such a nice resorts in Cancun I can’t believe I had to pay for this.
Stayed 1 night in Dec 2024

4/10 Poor

Diana Iris

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Noisy from 6am to 11pm with construction. Half the property facilities closed due to that construction. You have to call for room service, otherwise they will skip you. Check in took forever and staff at check in was not helpful. Buffet terrible. But overall an inexpensive low budget option.
Stayed 8 nights in Nov 2024

10/10 Excellent

Darin

Stayed 1 night in Nov 2024

10/10 Excellent

neha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but could be better.
The hotel is sprawling and difficult to navigate immediately post check-in. Construction work is currently being undertaken and the persistent noise of drilling is extremely annoying. When booking I was not made aware of this. Some of the onsite restaurants are not as good as others onsite. The staff are friendly, helpful and will go the extra mile. I would certainly recommend this hotel and will probably return in the future.
Stayed 10 nights in Nov 2024

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención al cliente y la comida deliciosa.
Stayed 1 night in Nov 2024

6/10 Okay

Nimota

Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah, Bossier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Olakunle

Stayed 5 nights in Oct 2024

10/10 Excellent

Deborah, Bossier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My original reservation was a jr suite with an ocean view.The view was so tiny you couldn’t find the water. Our view was in front if a bldg next door that was being torn down. I made a call diwbstairs and they immediately came and changed our room. The new room was perfect. No problen!
Stayed 1 night in Nov 2024

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very pretty, the staff was very friendly, the beach is so accessible, and the dinner buffet was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet evenings.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Abhijit N

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable resort with excellent amenities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vinicius, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the fact that this hotel was not in the middle of the built-up section of hotel row! It was also in front of the Mayan museum and archaeological site, which was incredible! It was quiet, calm, and safe. I have nothing bad to say about this property and only warm fuzzies, but the kids are taking home with them.
Stayed 2 nights in Nov 2024

10/10 Excellent

Zoila Angelica Muñoz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Nneka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is great but booking through Expedia was a mistake, I booked a double deluxe suit that would room 8 people. I went with 2 of my friends. The staff refuse to check me in the hotel until I paid for additional person, they charge hotel room per person. It was a horrible experience. I will never lodge in hotel emporio again nor will I book through Expedia
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Stayed 5 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful, nice and clean.
Stayed 2 nights in Nov 2024

8/10 Good

Nina

Stayed 6 nights in Oct 2024

8/10 Good

Ava

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024