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Jasper Boutique Hotel

4.5 star property

Photo gallery for Jasper Boutique Hotel

Welcome to our reception area, featuring a central desk with a clear view of the bar area and a seating space with a bench.
Stunning indoor space with a central pathway leading to a staircase, surrounded by natural vertical gardens.
Experience the sleek, minimalist reception area with a glossy finish, clean lines, and a neutral color palette.
Relax in a serene courtyard with a high ceiling, surrounded by lush greenery and comfortable seating areas.
Relax in a serene space with a central deck surrounded by lush greenery and a unique ceiling design.

Popular amenities

  • Spa
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
489 Elizabeth Street, . 0, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪2 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Collins Street
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

8.8 out of 10
Excellent
(40 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jasper Suite

Jasper Suite

Jasper Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Elizabeth Street Balcony Room

Elizabeth Street Balcony Room

Elizabeth Street Balcony Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Courtyard Access Room

Premium Courtyard Access Room

Premium Courtyard Access Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Courtyard View Room

Premium Courtyard View Room

Premium Courtyard View Room

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Melbourne

With a stay at Jasper Boutique Hotel, you'll be centrally located in Melbourne, within a 5-minute walk of Queen Victoria Market and Melbourne Central. .This family-friendly hotel is 0.7 mi (1.2 km) from Collins Street and 0.6 mi (0.9 km) from University of Melbourne.

What's nearby

  • Queen Victoria Market - 2 min walk - 0.2 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 14 min walk - 1.2 km
  • Marvel Stadium - 19 min walk - 1.6 km
  • Crown Casino - 3 min drive - 1.9 km

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 19 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • Cafe Victoria
  • McDonald's
  • Bratwurst Shop & Co
  • Rose Garden
  • Market Lane Coffee

About this property

Jasper Boutique Hotel

Luxury hotel with a full-service spa and a fitness center
Jasper Boutique Hotel offers 90 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 90 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Jasper Kitchen, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:30 AM and on weekends from 7 AM to 11:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and 10 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 7 AM and 11:30 AM.
Jasper Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 7 AM to 11:30 AM on weekends; AUD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jasper Kitchen

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Sauna

Family friendly

  • Access to nearby indoor pool
  • Art supplies
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from March 30 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 32 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jasper Hotel
Jasper Hotel Melbourne
Jasper Melbourne
Jasper Hotel
Jasper Boutique Hotel Hotel
Jasper Boutique Hotel Melbourne
Jasper Boutique Hotel Hotel Melbourne

Jasper Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deniz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and large room, perfect for family with children.
Stayed 5 nights in Jan 2025

10/10 Excellent

Zhen Liang

Stayed 5 nights in Dec 2024

8/10 Good

Bianca, Maryborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Geraint

Disliked: Cleanliness, amenities, property conditions & facilities
The photos for this place did not match the reality at all. Every wall through the entire place was riddled with scuff marks, all the grates were choked with dust, there was mould on the shower wall near the ceiling and in the grout around the bathroom, the shower head had its metal cap missing and was bent out of shape, the secondary overhead shower head would drip cold water while you're trying to get a hot shower from the front facing head, the cheap little bins were covered in grime streaks, the taps were horrible to use, the carpet was tired and gross, the wooden benches along the wall were chipped and tired, the tv was supposed to be capable of linking up with a phone according to their own room manual but reception informed the had purposefully chosen to downgrade their tvs (I had booked the room specifically wanting to be able to connnect my phone to the tv), the light switch and circuit covers were scratched up, the chair was covered in stains.....just a grotty, poorly maintained room.
Stayed 5 nights in Feb 2025

10/10 Excellent

Pao-Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Property is right beside the Victoria Market. 24 hours MacDonalds right beside the hotel. Tram route right across the street.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for the markets

Great value in a great position close to the markets. Room was quiet and bock out blinds were great. Very comfortable beds
Stayed 3 nights in Mar 2025

8/10 Good

JULIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Clean room.
Stayed 5 nights in Feb 2025

8/10 Good

Karen

Stayed 2 nights in Mar 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service
Fantastic location. Unfortunately, there was quite a bit of construction work happening outside, that was conducted on the weekend. Room was comfortable enough, but the inability to open the window and have no natural air in the room made it a bit stuffy. I would stay again and look forward to the renovations because the interior is quite dated.
Stayed 4 nights in Mar 2025

8/10 Good

Dianne

Travelled with family
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly service
Stayed 3 nights in Mar 2025

10/10 Excellent

Nelson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Belinda

Stayed 3 nights in Mar 2025

10/10 Excellent

SCOTT

Stayed 3 nights in Mar 2025

10/10 Excellent

Wei

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel experience

Great location in the free riding zone with public transportation and restraurant. Almost close to the all sightseeing areas.Excellent hotel staff. Breakfast is awesome. I stay in this hotel again when i return my visiting in Melbourne.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel experience in Melbourne, Australia

Nice location, friendly and professionally staff, great breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced, clean but decor was a little tired
Stayed 3 nights in Mar 2025

6/10 Okay

Graeme, Reading

Liked: Staff & service
Disliked: Property conditions & facilities
Property is tired. There is mold on the mastic around the shower and the basin, and the mattress is well past its prime. That said, the staff were excellent, knowledgable and helpful and the hotel is well positioned for access to the Queen Victoria Market and a short walk/tram ride to Central and the CBD.
Stayed 3 nights in Mar 2025

8/10 Good

Judy

Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Lyuba

Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff were very good. Somewhat small room and very limited choices for breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness
Good location, easy access to transport, good price
Stayed 3 nights in Mar 2025

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good location and price- tired

Excellent parking option with the Victoria market parking. Hotel near, tidy and mainly clean. Shower and sink in bathroom didn’t drain well and had slimy residue. Courtyard room is a nice option with sounds of water and relaxation but the room is tired and needs a zoosh.
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to everything
Stayed 3 nights in Mar 2025