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Fiesta Americana Condesa Cancun All Inclusive

4.0 star property

Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Outdoor banquet area
Premium bedding, down duvets, pillow-top beds, minibar
Outdoor banquet area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪4 min walk‬
  • Oasis Arena
    ‪6 min walk‬
  • Maya Museum of Cancun
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for 2 Bedroom Master Suite

Premium bedding, down duvets, pillow-top beds, minibar

2 Bedroom Master Suite

  • 114 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Suite (Honey Moon)

Premium bedding, down duvets, pillow-top beds, minibar

Suite (Honey Moon)

  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

View from room

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Sunset View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking, Sunset View

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Garden view

Premium Room, 1 King Bed, Non Smoking, Garden View

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Premium Room, 2 Double Beds, Non Smoking, Ocean View

Premium Room, 2 Double Beds, Non Smoking, Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Sunset View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Sunset View

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Garden View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (with Plunge Pool)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds (with Plunge Pool)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (with Plunge Pool)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed (with Plunge Pool)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Lake view

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down duvets, pillow-top beds, minibar

Family Suite

  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking (Master)

55-inch flat-screen TV with satellite channels, music library

Premium Suite, 1 King Bed, Non Smoking (Master)

  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Cancun

Located in Cancun (Zona Hotelera), Fiesta Americana Condesa Cancun All Inclusive is within a 5-minute walk of Aquaworld and within a 5-minute drive of La Isla Shopping Mall. .This all-inclusive property is 2.4 mi (3.8 km) from Cinemex La Isla Cancun and 9.3 mi (14.9 km) from Puerto Cancun Marina Town Center.

What's nearby

  • Aquaworld - 4 min walk
  • Oasis Arena - 6 min walk
  • Iberostar Cancun Golf Course - 13 min walk
  • La Isla Shopping Mall - 4 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Coyote Loco - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬8 min walk
  • ‪Market Place - ‬7 min walk
  • ‪Rosa Negra - Cancún - ‬4 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Family fun on the beach, with 2 outdoor pools, near Aquaworld
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 507 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and karaoke. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Kalmia, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 3 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 21600 square feet (2007 square meters) of space consisting of a conference center and 12 meeting rooms. Free valet parking is available onsite.
Kalmia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Thai Kunn - This poolside restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open select days.
El Mexicano - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
San Telmo - This fine-dining restaurant specializes in Argentinean cuisine and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 2 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Kalmia
  • Thai Kunn
  • El Mexicano
  • Rosato
  • San Telmo

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Lifeguards on-site
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (21600 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Front entrance ramp
  • Low-height plug sockets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Bingo
  • Beach towels
  • Communal living room
  • Games
  • Music library
  • Renovated entire property – December 2019
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Sanitation services: USD 5 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
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Fiesta All Inclusive Cancun
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Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2233 out of 3578 reviews
Rating 8 - Good. 761 out of 3578 reviews
Rating 6 - Okay. 314 out of 3578 reviews
Rating 4 - Poor. 144 out of 3578 reviews
Rating 2 - Terrible. 126 out of 3578 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jeremy

Stayed 4 nights in Oct 2024

6/10 Okay

Juan, Midlothian

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Mireya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great , hotel and food was great .
Stayed 3 nights in Oct 2024

10/10 Excellent

mea lynn

Travelled with partner
The resort is absolutely amazing. The staff is so welcoming. The only complaint I have is this trip there the entertainment was horrible. We were told that there was 2 big groups and the entertainment team was catering to them. Well there should be entertainment for everyone we all pay to be there and expect what is shown on the website. But besides that everything else was amazing.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ali

Stayed 7 nights in Oct 2024

8/10 Good

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Gerard

Stayed 2 nights in Oct 2024

8/10 Good

Liliya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good beach. Decent food choices. Friendly staff. Great location.
Stayed 8 nights in Oct 2024

8/10 Good

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants are always wonderful and the staff as well.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didn't like was that the pool was too cold. It's not heated.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were excellent.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jordan Tyler

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We came and stayed for a week and it was amazing! All of the staff were extremely kind and helpful. We had a great time.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jesus Alexis Torres

Stayed 3 nights in Sep 2024

6/10 Okay

Esther Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, I would have given this hotel stay a full 5 stars. However, upon check in, I upgraded my room but it wasn’t ready, which is understandable. What I don’t understand is that the room’s bathroom wasn’t clean. I asked the front desk to have them clean it while I had dinner, the room wasn’t stocked with drinks, and no one showed up after three hours. The hotel said that they would credit me for the night due to the room not being fully ready, and they never did. If I upgrade a room and pay extra money, isn’t there an expectation that the room is clean and ready?
Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had an amazing honeymoon at F.A.C. It was our first time in Cancun and this resort made it magical. The food was amazing, the scenery was beautiful, but the real star was the staff. What an wonderful and kind group of people. They are what will make us come back. Only issue was with our room. It stormed a lot the last 2 days of our visit, and our room became very, very damp. We had to lay towels down on the floor, and condensation was dripping from the walls. Our AC also stopped working around the same time. I know it's the climate, but it made things unpleasant for 2 days.
Stayed 8 nights in Oct 2024

10/10 Excellent

Huber Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hamilton, Rosharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I love the hospitality from the staff! Literally make you feel like family. Several workers remembered us from our other trips and were so welcoming and accommodating. Food is amazing! Eladio has the best customer service and is always attentative.
Stayed 3 nights in Oct 2024

10/10 Excellent

Estefania, Taylors

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Shaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third year in a row and looking forward to our 4th.
Stayed 5 nights in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were great, all staff were very kind and fun, especially the entertainment team!

10/10 Excellent

Susan, Agawam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! So friendly and always smiling! The resort is beautiful and very clean! Awesome drinks! Great food.
Stayed 5 nights in Oct 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good food and food Options great place to stay.
Stayed 6 nights in Oct 2024

10/10 Excellent

David Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024