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Grand Oasis Cancun - All Inclusive

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Gym
  • Spa
  • Air conditioning

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    1 min walk
  • Dos Lunas
    1 min walk
  • Cancun Bus Station ADO
    19 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

View all photos for Grand Ocean View

Minibar, iron/ironing board, bed sheets

Grand Ocean View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, iron/ironing board, bed sheets

Grand Sunset View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard

Grand Standard

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2367)
The price is AU$871
for 1 night
includes taxes & fees
23 Jan - 24 Jan
Occidental Costa Cancún All Inclusive

About the area

Cancun

With a stay at Grand Oasis Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. .This all-inclusive property is 2.5 mi (4 km) from Delfines Beach and 12.9 mi (20.8 km) from Moon Palace Golf Club.

What's nearby

  • Maya Museum of Cancun - 8 min walk
  • Iberostar Cancun Golf Course - 9 min walk
  • Aquaworld - 11 min walk
  • La Isla Shopping Mall - 4 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬8 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

Grand Oasis Cancun - All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Grand Oasis Cancun - All Inclusive offers 1117 accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1117 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and an outdoor tennis court, a lucky night at the casino is the perfect end to the day. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 16.5 km.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Dos Lunas, one of the property's many dining establishments, which include 8 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 19063 square feet (1771 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and public transport

  • Free self-parking on site
  • Local area shuttle (surcharge) up to 16.5 km

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Dos Lunas
  • Tun Kul Food Hall
  • Bahia Steak House
  • La Placita Fast Food
  • Hacienda Sarape

Things to do

  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (19063 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Beachfront location
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room

More

  • 4 casino gaming tables
  • 6 casino slot machines
  • Beach towels
  • Casino (538 square feet of space)
  • Casino VIP room
  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 3.68 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 328 out of 1489 reviews" "
Rating 8 - Good. 250 out of 1489 reviews" "
Rating 6 - Okay. 289 out of 1489 reviews" "
Rating 4 - Poor. 232 out of 1489 reviews" "
Rating 2 - Terrible. 390 out of 1489 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brian M

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Tania

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place for locals to go to. Its a one star, the hotel is dark, rooms are ugly, nasty, everything is old and broken. I do not recommend it.
Stayed 4 nights in Oct 2024

4/10 Poor

chanel

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

paula Zuriam

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and people. Entertainment was good. Beach was beautiful.
Stayed 4 nights in Sep 2024

2/10 Terrible

Mhugsdie

Travelled with family and small children
Stayed 1 night in Oct 2024

2/10 Terrible

Kareem

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked ocean view but was given pool view when i arrived. Showers flood extremely easily. Room was on 6th floor and Elevators did not work. If you have a stroller extremely inconvenient. Food options very limited must book with pyramid to have access to all food options. Will stay at a different location next time I go to Cancun.
Stayed 4 nights in Oct 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Manuela

Food and drinks not good.
Stayed 5 nights in Sep 2024

2/10 Terrible

Jodian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sanita M

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Where do you being with this place the views are the only thing that is amazing. The hotel sucks and don’t get me started with the staff they are the most rudest people ever. The food suck if you want good food you have to pay an extra charge for everything I would never go back there
Stayed 5 nights in Sep 2024

6/10 Okay

Careene

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
A few cleanliness things would have made this property a lot better. Did not like the "push" for the Oasis membership. Felt quite deceived - was told it was a tour and free breakfast / massage only to then spend half a day (in our 4 day trip) in a presentation. Gustavo however was incredible - very friendly server who made us feel special.
Stayed 4 nights in Sep 2024

8/10 Good

Rommel Pagaduan, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

vinay

Stayed 1 night in Sep 2024

8/10 Good

Claudia

Stayed 3 nights in Sep 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 % recommend
Amazing customer service
Stayed 1 night in Sep 2024

6/10 Okay

Hussein

Stayed 3 nights in Aug 2024

4/10 Poor

Sami

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Etleva

Liked: Cleanliness, staff & service, property conditions & facilities
Food , quite, served clin and people
Stayed 5 nights in Sep 2024

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun time
Stayed 1 night in Sep 2024

2/10 Terrible

Jimmy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will not go back
Stayed 5 nights in Sep 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service
Great pool and friendly place
Stayed 1 night in Sep 2024

2/10 Terrible

JIMMY, Mount Dora

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Gran Oasis Cancún, and it was, by far, the worst hotel experience I’ve ever had. **1. Food:** The food quality was incredibly poor. The meals were bland, lacked variety, and often seemed stale or overcooked. This is unacceptable, especially at a resort that markets itself as an all-inclusive. **2. Customer Service:** The customer service was shockingly bad. Staff were often rude, unhelpful, and seemed indifferent to guests' needs. Any attempts to address concerns were met with dismissiveness or complete inaction. **3. Cleanliness:** The resort is in desperate need of cleaning and renovation. My room was dirty, outdated, and poorly maintained. There were **roaches in the shower** and **mold everywhere**, making the space feel unsafe and unhealthy. **4. General Condition of the Hotel:** The entire hotel feels run-down and neglected. Common areas were not properly maintained, and the overall atmosphere was far from the relaxing, clean environment you’d expect from a resort in Cancún. I cannot recommend this hotel to anyone. For the price paid, you expect a decent level of service and quality. Sadly, the Gran Oasis Cancún failed miserably in both. Save your money and go somewhere else!
Stayed 2 nights in Sep 2024

8/10 Good

Mario

Stayed 1 night in Aug 2024

10/10 Excellent

Arshdeep Singh

Liked: Cleanliness, property conditions & facilities
Okay
Stayed 1 night in Sep 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Good is not good, terrible service from staff. Smoking allowed everywhere and food next to the pool. Not clean super run down.
Stayed 4 nights in Sep 2024