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Grand Oasis Cancun - All Inclusive

4.0 star property

Photo gallery for Grand Oasis Cancun - All Inclusive

Outdoor pool
Front of property
On the beach, white sand, beach towels, beach massages
Front of property
On the beach, white sand, beach towels, beach massages

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Spa
  • Air conditioning
  • Gym

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    ‪1 min walk‬
  • Maya Museum of Cancun
    ‪8 min walk‬
  • Iberostar Cancun Golf Course
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Grand Ocean View

Minibar, iron/ironing board

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, iron/ironing board

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard

Grand Standard

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view

Emporio Cancun Optional All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.9 out of 5, Good, (1595)
The price is AU$761
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Emporio Cancun Optional All Inclusive

About the area

Cancun

With a stay at Grand Oasis Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and La Isla Shopping Mall. .This all-inclusive property is 2.5 mi (4 km) from Delfines Beach and 12.9 mi (20.8 km) from Moon Palace Golf Club.

What's nearby

  • Oasis Arena - 1 min walk
  • Iberostar Cancun Golf Course - 9 min walk
  • Aquaworld - 11 min walk
  • La Isla Shopping Mall - 4 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬8 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

Grand Oasis Cancun - All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Grand Oasis Cancun - All Inclusive offers 1117 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 1117 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and an outdoor tennis court, a lucky night at the casino is the perfect end to the day. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 16.5 km.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Dos Lunas, one of the property's many dining establishments, which include 8 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 19063 square feet (1771 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and public transport

  • Free self-parking on site
  • Local area shuttle (surcharge) up to 16.5 km

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Dos Lunas
  • Tun Kul Food Hall
  • Bahia Steak House
  • La Placita Fast Food
  • Hacienda Sarape

Things to do

  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (19063 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Beachfront location
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room

More

  • 4 casino gaming tables
  • 6 casino slot machines
  • Beach towels
  • Casino (538 square feet of space)
  • Casino VIP room
  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 3.88 per accommodation, per night
  • Service fee: USD 5.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 333 out of 1511 reviews
Rating 8 - Good. 256 out of 1511 reviews
Rating 6 - Okay. 296 out of 1511 reviews
Rating 4 - Poor. 238 out of 1511 reviews
Rating 2 - Terrible. 388 out of 1511 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shukura

Stayed 7 nights in Oct 2024

2/10 Terrible

ANA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs to be shutdown and reconstructed from the rooms to the service and the staff. First time I stay as a last minute option would never go back. Rooms old and linens over washed and dingy Shower stalls rusted No dresser or drawers Tv on and no remote. I called 6 times to get a remote and never received it Chairs in the room rusted and dirty Balcony door stuck couldn’t open it. Food was terrible. Wait staff do minimal work and are not helpful
Stayed 4 nights in Nov 2024

2/10 Terrible

Demond, Spring

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
My stay was 11-14-24 to 11-18-24 The staff very friendly. This hotel room is hot, humid and I couldn’t sleep well. They only caterers to Mexican's. I thought all exclusive hotels should have food options that is for all nationalities, food is not good. Only the burgers and fries was the best option in my opinion. The beach was beautiful. I would only suggest that place to my Mexican friends.
Stayed 5 nights in Nov 2024

8/10 Good

GURSEV

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Kevin Ray

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a DUMP! Everyone we spoke to were complaining. We had to switch rooms because it was so bad. The second room was horrible! After 3 refrigerators not working and multiple complaints we just gave up. Broken windows in the skylights in the main lobby. If it rained the shows were cancelled. Horrible food. If you tried getting into one of the “all inclusive”restaurants you were turned away because they “weren’t taking anymore tables” the buffet was nasty. There were extremely long waits just to get a soda (25 minutes) the staff were rude. We tried exchanging our pool towels for 3 days and they were always out. We had to track down maid service to get new towels for the room, toilet paper, or water. Room service was advertised, but it didn’t exist. Check in time was supposed to be 3:00. Our room STILL wasn’t ready at 4:00. The in room safe costs extra. They tried to get us to take a tour to buy a timeshare. We declined because of the condition of the property. We could not get into the show at the Kinky place. We could not get into the sports bar because the wait was too long. We ended up leaving the “all inclusive” resort and going to a different restaurant 2 separate times because the food was so horrible. We ordered Dominos pizza another night, and bought a FOURTEEN DOLLAR bag of chips from the gift shop. Needless to say, we will never be going back in our lifetime, or recommending the resort to any of our friends or family members.
Stayed 7 nights in Nov 2024

2/10 Terrible

Carlos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to Mexico 4 times to different hotels and I can say for sure that this resort is the worse by far, felt unsafe due to a lot of locals, bathrooms with bad smell and entertainment is terrible, after 12:00 go to sleep because there is nothing open to have a drink but even if you do, the drinks are horrible, sure resorts use cheap liquor but most know how to mix even with cheap liquor, if you do want a nice drink the. You have to pay! If you booked and have a blue bracelet they will try to make you upgrade because the blue bracelet has 8 restaurants available but the black bracelet has 40 but most are booked, please scroll a lil more and spend 2-300 hundred more as go somewhere else!
Stayed 3 nights in Nov 2024

2/10 Terrible

Bernardo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 3 nights in Nov 2024

2/10 Terrible

America

Liked: Cleanliness
Disliked: Staff & service, amenities
I was very disappointed with this resort. From check in to check out. To start the greeting was very unenthusiastic. Later the staff was very uninformed and dismissive. It was not welcoming to say the least. I how things would get better, unfortunately it did not. Food was unflavored, with the exception of the placita, ehich was decent for fast food. Overall, horrible experience. Would not recommend to amyone!
Stayed 4 nights in Nov 2024

2/10 Terrible

Ana Delis

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The staff was very rude
Stayed 3 nights in Nov 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is outdated, the rooms are dirty and smell like mold, the food is trash and always served cold, they bombard you at arrival with someone trying to sell you packages, the alcohol is garbage. I’m sure when it first opened it was nice however poor maintenance and lack of improvements have deteriorated this property. I saw so many guests complaining about their rooms. I don’t recommend!
Stayed 3 nights in Nov 2024

4/10 Poor

Anibal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff, too congested, room and bathroom was old need update.
Stayed 2 nights in Nov 2024

4/10 Poor

Myra

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

Mariana

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Las habitaciones son viejas, huelen a humedad, el lavamanos no servía y el baño tenía moho en el techo.
Stayed 6 nights in Nov 2024

2/10 Terrible

Arun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not recommend this place
Stayed 1 night in Nov 2024

2/10 Terrible

Alejandra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La comida muy mala demasiadas limitaciones y!!jamas regreso a ese hotel
Stayed 6 nights in Nov 2024

4/10 Poor

Wei

Travelled with family
Disliked: Property conditions & facilities
This is our second time staying here. The last time experience which was 9 years ago was great, however, this time was pretty bad. Understood that you get what you pay, but still I don't recommend it. The dining option was horrible. They combined a couple of restaurants into one buffet. The buffet quality is bad. Not many choices, most meat is chicken. Breakfast does not have bacon. There is one steak house. The steak is the worst that I ever had in my whole life.
Stayed 5 nights in Nov 2024

4/10 Poor

Jose A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Algunos empleados no atienden bien especial mente en las barras de alcohol no me gustó la verdad mucho los restaurantes tampoco no está buena la comida
Stayed 3 nights in Nov 2024

4/10 Poor

Lucero

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Guest service sucked communication was poor I upgraded bands room it felt like a rip off . The room was very outdated a lot things not working and wouldn’t move me from room. Marimar restaurant was amazing food was good. Yudith was amazing she was very knowledgeable and polite very warm and welcoming.
Stayed 5 nights in Nov 2024

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
BEAUTIFUL EXPERIENCE
Stayed 3 nights in Oct 2024

6/10 Okay

glen is

Stayed 1 night in Oct 2024

2/10 Terrible

evelyn, streamwood

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no food option. We were there for 6 days not even a single day that there is bacon nada
Stayed 3 nights in Oct 2024

2/10 Terrible

Jannette, streamwood

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unless u are upgrading to pyramid there is no option for u the food is terrible the beach is wild u can even swim there. Palm oasis we check it out it’s the worst beach so dirty
Stayed 5 nights in Oct 2024

6/10 Okay

Paola Andrea

Travelled with group
Disliked: Staff & service
Women staff were not really friendly The bathroom water pressure was not good , if you used the bathroom you would have to wait to flush for about an hour. Buffet food was okay , best food wa the steak house.
Stayed 4 nights in Nov 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Dawn

I won’t go back
Stayed 8 nights in Oct 2024