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Hotel NYX Cancun All Inclusive

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Suite (Sunset)
Massages on the beach

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pool
    Pool

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    8 min walk
  • Cancun Interactive Aquarium
    9 min walk
  • Kukulcan Plaza Shopping Mall
    19 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Oleo Cancun Playa All Inclusive Resort

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Breakfast included
All-inclusive
Spa
4.1 out of 5, Very good, (1353)
The price is AU$498
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About the area

Cancun

With a stay at Hotel NYX Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes by foot from La Isla Shopping Mall. .This all-inclusive property is 4 mi (6.4 km) from Iberostar Cancun Golf Course and 5.5 mi (8.9 km) from Delfines Beach.

What's nearby

  • La Isla Shopping Mall - 8 min walk - 0.7 km
  • Cancun Interactive Aquarium - 9 min walk - 0.8 km
  • Chac Mool Beach - 3 min drive - 2.1 km
  • Forum Beach - 3 min drive - 2.5 km
  • Cancun Convention Center - 3 min drive - 2.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

Beachfront property with calming spa services
Hotel NYX Cancun All Inclusive offers 195 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 195 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Deck, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Deck - This restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness centre
  • Shopping
  • Spa services
  • A hot tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 640 out of 1092 reviews" "
Rating 8 - Good. 237 out of 1092 reviews" "
Rating 6 - Okay. 117 out of 1092 reviews" "
Rating 4 - Poor. 45 out of 1092 reviews" "
Rating 2 - Terrible. 53 out of 1092 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Davidson, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Julian Uzell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed a few nights with my wife and it was a great hotel for the price. Food and drinks were wonderful, and the room was nice. Staff was very nice and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Arturo Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Aug 2024

10/10 Excellent

amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Geraldina De Morais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there twice already and can’t wait to visit again. Food was great, the Deck restaurant dinner is great, there was a self serve items buffet style dinner and you can also order in. Staff were very pleasant, polite, very professional. For people staying less than 5 days all inclusive has some restrictions but you can still enjoy great perks of the “all inclusive”.
Stayed 4 nights in Aug 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Boribane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food can be better . Breakfast was good .
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice place. It’s small and cozy. The only thing that bothered me was that the windows are NOT soundproof. If your room is on the lagoon side it’s very noisy during night from the road. Other than that the food was tasty, you have a lot of options all day and while you sit on the beach the waiters constantly bring you drinks and food you ordered. Get the all inclusive rate and mostly everything is included despite the price on the menu. Everything was great and everyone is very nice and friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sylvia Munge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the staff
Stayed 4 nights in Jun 2024

8/10 Good

John Norman Garlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to access and near several food places. The all inclusive features were great, alcoholic beverages, all you can eat food spots. The staff was extremely friendly and helpful when we had questions.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gregory

Stayed 3 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent overall. Food was above average for an all-inclusive. We enjoyed all the options and the changing menu. Our room was very nice. Housekeeping was average. Some dirty floors and our fridge rarely got refilled and we had to ask for waters to be replaced a few times. The condition of the beach was excellent. Finding a spot, especially with shade was not always easy. If there were even 5 more beach umbrellas available then there would have been plenty every single day we were there. That definitely would have upped our enjoyment if we didn't have to stress over finding a decent spot every day. Service on the beach changed from day to day. Sometimes we would be there and not have a waiter stop by for over an hour and some days they were more attentive. The mixed drinks were also very hit and miss depending on the day. Overall they were average and tasted watered down. The pool closed a lot earlier than what is normal in the evening as well. It would have been nice to swim at night even until 10 pm. Overall our experience was great and the staff were very friendly.
Stayed 10 nights in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Clarice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food not so good!!!! Service is was wonderful❤️
Stayed 2 nights in Aug 2024

8/10 Good

Mallory Rose

Travelled with partner
Liked: Cleanliness, staff & service
The staff was fantastic. They were very attentive and ready to help. The frustrating part was that when we got to the resort they tried to sell us an upgraded "all inclusive" package for $50 per person per day. There was also an "environmental tax" of $150. This would have been great to know in advance. The food was pretty good, not always hot andnot a lot of options. Believe it or not but the hot dog cart was great, fresh and hot! The hotel common area had a terrible smell, very heavy perfume it was like they were trying to cover up the smell of mildew. On our last day I noticed a mister responsible for the smell behind one of the couches. Otherwise the rooms were clean and perfect for what we were looking for. It would be great if they had another pool or more lounge chairs.
Stayed 4 nights in Jul 2024

6/10 Okay

vitaliy

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Paul

Stayed 6 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Amenities
Had such an incredible time at my first inclusive. Everyone was so lovely
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Maria Elva, Atlanta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff maravilloso y comida estupenda.
Stayed 3 nights in Aug 2024

8/10 Good

Thadd

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Everything was nice but rooms curling fans didn’t not work and shower had flooding
Stayed 5 nights in Aug 2024

6/10 Okay

Paquito

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is going into renovation right now. There are some concerns about the safety of the property. For example, the shower floor is slippery when wet and there are no rails to protect you if you start to fall. The outside is the same. Not too slippery but no rails and few steps. At the pool, the music from time to time was very offensive. And considering it is a family hotel. When the renovations are completed will be a nice and central hotel to stay in.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Not Good
Hotel old and in need of repair. They were renovating the lobby so that was a mess. Lots of stairs even when shuttle drops you off too many steps! No swim up pool bar. Not enough lounge chairs at pool. Had a hard time finding a lounger. Not enough restaurants. Really just one and one Hibachi place. I would never stay here again!
Stayed 6 nights in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Most areas to shop were within walking distance
Stayed 7 nights in Jul 2024