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Hotel NYX Cancun All Inclusive

3.5 star property

Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
On the beach, white sand, beach cabanas, sun-loungers
Front of property - evening/night
Superior Suite | Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪8 min walk‬
  • Cancun Interactive Aquarium
    ‪9 min walk‬
  • Kukulcan Plaza Shopping Mall
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 42.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Fiesta Americana Condesa Cancun All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (3603)
The price is AU$981
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Fiesta Americana Condesa Cancun All Inclusive

About the area

Cancun

With a stay at Hotel NYX Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Chac Mool Beach. .This all-inclusive property is 4 mi (6.4 km) from Iberostar Cancun Golf Course and 5.5 mi (8.9 km) from Delfines Beach.

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Chac Mool Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Gaviota Azul Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Deck, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Deck - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Things to do

  • Beach volleyball
  • Fitness centre
  • Table football
  • Outdoor pool
  • Shopping
  • Spa services
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Communal living room
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Hot tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
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Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 680 out of 1162 reviews
Rating 8 - Good. 257 out of 1162 reviews
Rating 6 - Okay. 126 out of 1162 reviews
Rating 4 - Poor. 46 out of 1162 reviews
Rating 2 - Terrible. 53 out of 1162 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shakita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. I mentioned that ?p
Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Araceli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nos quedamos sólo una noche, el cuarto fue muy cómodo, sin duda lo recomendaría. Pero al staff le hace falta trabajar mucho, no todos. Algunos parecía que les molestaba si les preguntabas alguna cosa, cuando en cambio otros se notaba lo servicial.
Stayed 1 night in Nov 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place great view
Stayed 9 nights in Nov 2024

8/10 Good

Nataliia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love this hotel! Beautiful beach area and pool. Really helpful and nice staff. One minus. They had construction going on during the day and second pool is closed. But when I checked online it said that construction until September (I was there in November)
Stayed 5 nights in Nov 2024

10/10 Excellent

Nicole, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really something special. First, the staff are so friendly and kind; from the bartenders to the entertainment hosts (Stephanie, Rodrigo, Jair: total legends), front desk, restaurant staff and cleaning crew. Everyone is so, so nice. The beach is exquisite and it's not so busy that you're battling for a chair, even if you come down at 11am. There's plenty of space. The crowd, when we were there, was 30-80 age range. Super chill, easy going and friendly vibe. We had a wonderful time playing water volleyball, cornhole, ping pong and other games. There's something for everyone. But seriously: the food is **ridiculously good**. Whether you're getting a comp or paying out of pocket: know that Umami, the Japanese restaurant, can hold its own against any standalone restaurant, and Chianti, the Italian, may have been the best we've had since being in Naples. Some of the best meals on our 9-night Mexican trip. Even the buffets provided many delicious options, fit for vegetarians, vegans and meatlovers alike. Everyone says "the food sucks at all inclusives" and know that it js NOT the case here. And living in Toronto (international food capital of the world), our bar for good eats is pretty high. I'll dream about these meals. Highly recommend NYX! Hope to be back soon!
Stayed 4 nights in Nov 2024

8/10 Good

Iris Judith, Edinburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food is amazing
Stayed 4 nights in Nov 2024

2/10 Terrible

Akiyo, Tukwila

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us the worst ocean view room (only we can see the palm tree and restaurant) first and then they changed to the partial ocean view room much smaller. The sink is plugged up, not enough towels, not enough drinks in the fridge and couldn’t lock the sliding door. There is no hair conditioner in the shower room. The pillows had bad smell (mold). Not friendly staffs except one. They advertise “all inclusive” however very very limit for the food.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is wonderful, friendly and most helpful no matter what you needed, highly recommend staying here, we will book again for sure.
Stayed 12 nights in Nov 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

SU O, Lexington

Travelled with group
Liked: Cleanliness, amenities
I was staying at NYX for a week of November 10-15. I am about to leave this resort with very pleasant memories. First of all, a location was amazing within walking distance to luxurious mall and an aquarium. About 10 min bus drive to a ferry port, and a stop which is just a minute away. Everyone was so welcoming from start to end, DJ and fitness instructors amazing. And most of all, every meal was spectacular with beautiful presentation and good quality. We have zero complain. It’s more than 5 starts I’d like to give even 10 stars ⭐️ !!! Thank you so much for giving me an opportunity to stay and enjoy vacation!!!
Stayed 5 nights in Nov 2024

8/10 Good

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel, would definitely stay here at the hotel again! Food was good, can be better though, like more variety, drinks needs to improve like margaritas and pina colada not tasty at all! AC not working properly!!! But other than that I like the hotel!!!! Great customer service!
Stayed 4 nights in Nov 2024

10/10 Excellent

Harald, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time! The property is not the newest, but well maintained. We had everything we need. The restaurants offered a nice variety and the entire staff was very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great customer service by Honorio. He is a wonderful asset to your propoerty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patty

Stayed 4 nights in Oct 2024

4/10 Poor

Karla

Liked: Cleanliness
No stairs
Stayed 5 nights in Oct 2024

8/10 Good

jillene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, smaller resort, nightly entertainment at the lobby bar. Food and service just ok
Stayed 3 nights in Nov 2024

6/10 Okay

Kristen

Travelled with partner
Liked: Cleanliness, staff & service
The bar staff and restaurant staff provided excellent service and were all super friendly! The one thing I would suggest is the Deck restaurant changing their lunch menu daily like they do for dinner. However the food there was really tasty.
Stayed 6 nights in Nov 2024

10/10 Excellent

JANET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not one word we can say bad about Hotel NYX , we have stayed here at least 7 times or more … the reason we keep coming back to NYX is from the first time we stayed there we felt like family to everyone there. We have become very good friends with all the people who work there. The rooms are always clean the house keepers go above and beyond to make your room and needs exactly as you want. When we arrive on day one the entire staff knows us by name they greet us with open arms . If you have not ever had a massage OMG this is the place to get one they are heaven .. you can get them on the beach or they now. Have a absolutely wonderful spa inside. I want to mention so many of the staff but I know I will leave someone out so i will say we love them all. And if you have stayed other place as we have you will always return to Hotel NYX. The food is absolutely delicious all the way around We my husband and I love this place and we will continue to return as often as we can
Stayed 7 nights in Nov 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to come back, I really enjoyed my time in this place.
Stayed 5 nights in Oct 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. Honorio has been the best in helping and assisting. I can't complain.
Stayed 1 night in Nov 2024

6/10 Okay

Javiela

Stayed 3 nights in Nov 2024

10/10 Excellent

rachid Rafael villarroel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 4 nights in Nov 2024

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar cumple con todo lo mencionado, muy buena ubicación, excelente comida cambia el menú cada día, los del staff son increíbles muy amables con todo. Lo recomiendo en temporada baja que fue la temporada que los visite 💕. Sin ninguna duda si volvería 🤗 Felicitaciones increíble servicio.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sebastiao

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024