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Hotel NYX Cancun All Inclusive

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Front of property - evening/night
Massages on the beach
On the beach, white sand, beach cabanas, sun-loungers
Superior Suite | Beach/ocean view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    8 min walk
  • Restaurante Bellavista
    1 min walk
  • Cancun Bus Station ADO
    14 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Oleo Cancun Playa All Inclusive Resort

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Spa
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The price is AU$595
for 1 room
includes taxes & fees
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About the area

Cancun

With a stay at Hotel NYX Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Cancun Convention Center. .This all-inclusive property is 5.5 mi (8.9 km) from Delfines Beach and 15.9 mi (25.7 km) from Moon Palace Golf Club.

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

On beach with 2 outdoor pools, near La Isla Shopping Mall
Hotel NYX Cancun All Inclusive offers 195 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 195 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Deck, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Deck - This restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness centre
  • Shopping
  • Spa services
  • A hot tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
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Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 664 out of 1127 reviews" "
Rating 8 - Good. 247 out of 1127 reviews" "
Rating 6 - Okay. 121 out of 1127 reviews" "
Rating 4 - Poor. 45 out of 1127 reviews" "
Rating 2 - Terrible. 50 out of 1127 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The over all stay was nice, the staff were very friendly and attentive! The breakfast was really good, the lady who made the eggs, did a great job! The Italian and sushi restaurant had some tasty food but the buffet and lunch was only ok! The beach was lovely and was kept free from seaweed except for Sunday, which you are charged an extra $16 for environmental tax which the lady says cleans the beach! This extra charge was not mentioned on Hotels.com, it says all taxes are included! They bumped us up to a junior suit with a sea view, however they tried to charge us €50 to start and we refused! The room had no elevator as and was on the 4th floor. The room itself was very spacious, and the bed was very comfy, but it was Very out dated compared to the room we stayed in the last trip! The shower was also VERY dated! The AC was very noisy and they didnt change the bed sheets even though we had split something on them! The coffee machine was not great in the room and They also didn’t refill the coffee or give us clean cups every day. Two doors down there is an abandoned hotel that really is an eye sore on the beach.
Stayed 4 nights in Sep 2024

6/10 Okay

george

Travelled with partner
Advertisement of lobster.
Stayed 1 night in Oct 2024

10/10 Excellent

Josefina Arguel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Staff are very friendly. The Dining team are also very friendly and always smiling.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sergio

Stayed 6 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
We enjoy staying at the Nyx, 3rd time staying there but it also was the 3rd time with the elevator in our building didn’t work (it did work on the 1st day, then nothing for the remaining 7 days). The only other thing that we really find fault with is the music being played by the pool all day. It’s too loud. We don’t sit by the pool ever because of the noise, we enjoyed the beach&. The food has actually improved since our last visit in the beach restaurant & was really good, as always Chianti was a highlight for both service & food ( I can’t recall the ladies name who looked after us for both visits at Chianti this trip). Breakfast is a bit of an issue with line ups to get in especially during the storm. The staff did an amazing job during tropical storm. Helene. Ignacio & Daniel & Freddy stood out as well as the young man from Chianti who worked at the beach restaurant 1 night (name started with S I think). Would recommend Nyx but next time we might look at somewhere different to stay just because of the noise factor.
Stayed 7 nights in Sep 2024

2/10 Terrible

Emily

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have never left a bad review before, but this "all inclusive" resort should be torn down. The only elevator in our building was broke down the entire time. Between all of the stairs to and from our room plus the stairs to the pool and even more to the beach in hot humid weather was a bit much. Our room that we paid for was a "superior suite"but in actuality was a half way average room with a sliding glass door to the accessible balcony with the lock tore out.The shower water smelled like diluted sewage, which made the room smell as well. The paint was chipping and peeling and there are cracks everywhere. The only positives are the waitstaff and view. The Chianti resturant was great as well. Thank you NYX for advertising 2 pools when you only have one and as for being all inclusive that really isnt true either. This was our wedding anniversary trip.....will definitely NEVER stay here again
Stayed 5 nights in Sep 2024

10/10 Excellent

semir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 6 nights in Sep 2024

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this trip for my birthday! This hotel is excellent, beautiful, the staff is amazing and friendly. All the staff starting with Elvia from reception who went above and beyond to make us feel special and prepared a little birthday gift for me in our room. The butler who helped us with directions. The food was so delicious. This hotel to me is a 5 Stars or more hotel. The property is clean and absolutely gorgeous. Our oceanfront room was beautiful. The entire property is very clean! WE will definitely go back and booked this hotel again. I love everything about NYX Cancun❤️
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally friendly staff.
Stayed 12 nights in Sep 2024

10/10 Excellent

Galina Ivanovna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay this hotel eigh nights Very friendly staff, clean room amazing food very tasty and fresh 😋 will recommended this hotal for anyone. Next vacations we planning come back!!!
Stayed 8 nights in Sep 2024

10/10 Excellent

Lucyna Ewa, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very European style small hotel. Felt like in Greece. Lots of stairs, but alowes you to eat more 😁. Unbelievable dining option. All inclusive, but A La Carte deliccious meals, plus small addition buffet with s quality food. Not like at bigger hotels. Food great quality, varieties and great beach menu options. Staff extremely nice, making sure your stay is exceptional. Thre is some construction, but making the hotel even better.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kristy Alise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Nelya

Travelled with family
Liked: Amenities
Stayed 8 nights in Sep 2024

10/10 Excellent

STEPHANIE CHAPPELL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property…it did not disappoint. Juan Jose is an excellent bartender in the lobby bar. Douglas is a Canadian who set up our cabanas on the beach and works in the Deck bar. All of the staff were excellent at helping us with whatever we needed. Can’t wait to go back!
Stayed 7 nights in Sep 2024

10/10 Excellent

Kristy Alise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff was amazing, super friendly and very accommodating. Would definitely recommend this place. It’s not a big resort but that made it more personable. We got to know the staff and even other guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

Erick, Gaithersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Soju

Since the weather was bad these days the hotel didn’t have the alternatives.. it was crowded.. for me and my friend the food didn’t work well.. but it’s okay.. the weather wasn’t favoring them too
Stayed 4 nights in Sep 2024

10/10 Excellent

Erick, Gaithersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room, staff, food options within the hotel, etc. were all great. Only main issue was the need to walk a bit to other places, like the Isla Mall area (8-10 minute walk can get annoying after a day or two). Otherwise, fantastic location, friendly staff and a great experience.
Stayed 1 night in Sep 2024

8/10 Good

Sigfredo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room’s noise insulation it’s bad, I can hear the music from the lobby at night
Stayed 5 nights in Sep 2024

10/10 Excellent

Johnathan

Stayed 6 nights in Aug 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Adebola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time on our stay here!
Stayed 7 nights in Sep 2024