With a stay at this aparthotel in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. .This beach aparthotel is 4.6 mi (7.5 km) from La Isla Shopping Mall and 10.4 mi (16.7 km) from Moon Palace Golf Club.
Adults-only beachfront aparthotel with outdoor pool
Air-conditioned accommodations at this aparthotel offer safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself comfortable in your air-conditioned apartment, which features a flat-screen TV. The apartment has a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. A private bathroom with a shower features complimentary toiletries and a hair dryer.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. This aparthotel also features complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
This aparthotel has a restaurant on site.
Languages
Chinese (Mandarin), English, French, Italian, Portuguese, Spanish
Property amenities
Beach
Private beach
Beach towels
Beach sunloungers
Beach umbrellas
Pool/Spa
Outdoor pool
Massages
Spa services
Internet
Free WiFi
Parking and transport
Free uncovered self-parking on site
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options
Return airport shuttle (surcharge) from 6:30 AM to 10:30 PM
Airport shuttle at scheduled times, on request
Dining
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Bedrooms
Premium bedding
Bed sheets provided
Pillow menu
Pillow-top mattress
Bathrooms
1 bathroom
Shower
Towels provided
Free toiletries
Shampoo
Toilet paper
Hairdryer
Soap
Entertainment
Flat-screen TV with cable service
Outdoor areas
Terrace
Garden
Outdoor furniture
Laundry
Laundry facilities
Laundry detergent
Near a laundromat
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible pool
Designated smoking areas
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Safe
Luggage storage
Safe at front desk
Front desk (limited hours)
Corner/local shop
Location highlights
Near the ocean
Near the sea
On the lake
On the waterfront
Near the airport
Near a health or beauty spa
Things to do
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
Individually decorated
Individually furnished
Property does not allow children
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 7:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 250 per accommodation, per stay
Cleaning fee: USD 39 per accommodation, per stay
A damage deposit of USD 250 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 39 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Guests under 25 years old are not permitted at this adults-only property
Property is also known as
Ocean View Apartments Delicia Apartment Cancun
Ocean View Apartments Delicia Apartment
Ocean View Apartments Delicia Cancun
Ocean View Apartments Delicia
Ocean Apartments – Delicia
Ocean View Apartments – Delicia Cancun
Ocean View Apartments – Delicia Aparthotel
Ocean View Apartments – Delicia Aparthotel Cancun
Ocean View Apartments – Delicia Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great location, pool and beach. Fantastic view from the balcony! Lots of dining options nearby and taxis are always close to take you anywhere you want to go. Only improvement suggestion would be for housekeeping to change sheets and towels more often.
We stay for 10 days Very nice area No kids… very
quiet, grocery on the property and restaurant Local bus nearby. Room was perfect The only things-the property is old and need renovation
Beach and infinity pool is nice
Sergiy
2/10 Terrible
Joao
16 Aug 2023
Disliked: Cleanliness, room comfort
Rude staff
I don't recommend this place to my friends and family. The staff was very rude, from the security to the pool bartender. The receptionist told my husband that they wasn't going to help him to bring our luggages to our room because we didn't book through their website. We had to bring our 4 luggages to our room because we booked through hotel.com. (unbelievable)
The room is outdating. At 2:30 am was a couple fighting and knocking the walls for about 10 minutes, then they went to the hallway and started to scream at each other. Called the front desk and no one answered me.
Luckly, I was there for only one night,otherwise I would have to go to another hotel and loose my money.
I feel compelled to share my experience after our stay. This location is not as described. We made several attempts to utilize the airport transportation as listed on the property profile with no response, we ended up paying $85 for a 15 minute ride from the airport. We requested early check in, also no response. As we were waiting the front desk offered to show us around the property. We ate at the on-site restaurant which was the only good thing from our stay. During our tour of the property the person touring us, Enrique, took us to the tour booking center and quoted us $70 for a round trip including ferry ticket to Holbox island (Holbox Island was the reason for our trip). We decided to book this after dropping our bags. Unfortunately, he went home and the gentleman assisting us now quoted us $89/each after we were shown the price in the binder by Enrique just an hour prior. They ended up calling Enrique and fought to honor the price but finally gave in. The condo, the extremely narrow staircase in the unit is barely large enough to get a standard check in bag through. there was a trail of bugs coming from the ceiling. The shower drain was clogged and would overflow when showering. There were white liquid stains on the nightstand. Brought this info to the front desk and was told it’ll be checked tomorrow because no one was on-site to assist. We couldn’t stay so we left and still have not heard from the property. SEE PICTURES AS PROOF!
This room had a wonderful 180° view of the beach. The bathroom faucet is not properly placed compared to the sink bowl, therefore water spills on the counter and onto the floor. All you have to do is lay a towel down to dry your feet off everytime you use the bathroom. The walls are thin. You can hear alot of noise coming from the room next door (I was woken up at 6am a few mornings). They clean the room every day, give you clean towels every 2 days. I over slept one day and they knocked (I failed to hear the knock), when I woke up I asked if I could just get some clean towels. The cleaning lady said yes but when I returned to my room they didn't leave me any. Every single day that I left early enough for them to clean the room though, I had no problems. Also, it would have been nice to have some blackout curtains for when you want to sleep in because the sun really shines into that room. Also, no airport shuttle.
The host was late for our check-in and made us wait outside for an hour just to get the key and she wasn't answering her phone when we arrived. Host was not clear about check-out time. Room was NOT what we booked online, we booked a room with a patio and did not get that.
delaney
Stayed 1 night in Jan 2022
2/10 Terrible
Biswadeep
Travelled with family
7 Jan 2022
Disliked: Cleanliness, room comfort
Awful experience
The property owner will try to contact over the email. But he won’t share the details to enter the property. We reached around 11 pm at night as we flew from Washington to cancun and the officer at the security checkpost said the property owner haven’t shared our name and we won’t be able to enter the property. My reservation was for 3 days. I messaged the property owner but he didn’t replied back. I requested hotels.com to ask for a refund as i was not staying at the property. The property owner rejected the refund request and still i am calling hotels.com in several occasions to get the refund. The property owner is very rude and non responsive and will take money without providing any service.
Me and my wife had an amazing stay here. Andrea was very accommodating and attentive to our needs. The apartment is in a great location of the hotel zone and with beautiful views of the beach. I highly recommend stay long here!
The room that they offered us did not correspond with the characteristics of the rented. It had no balcony or 180 degree view, neither did the sofa. We were given a lower room. They gave us a username and password for Wi-Fi that never worked, which made us have to buy internet cards to communicate.
The man who checked in could not explain why they did not assign us what was paid, he said that he was only an intermediary, but he did not communicate to those responsible what was happening to us.
From the next morning we tried to contact the owners and we never had an answer to our complaints. Communication has been lousy with no responses to our complaints.
I ask you to value the refund of the difference between what was received and what was paid.
On the other hand, I do not recommend renting this hotel to future clients.
Terrible stay. Truly do not recommend no matter how low the price gets.
We got a room where water was leaking from the ceiling right next to one of our beds. Stained sheets.
Rooter between the 2 beds but still no
This unit is connected but separate from the main hotel so there is no help from the reception. No wristband for access. No beach/pool towels (but towels (bath) provided for pool by the private renters. Room has NO wifi, which was promised and they swear they do but it doesn't work! Hotel in all was totally disgusting! Everywhere was sopping wet (yes there was a storm) but nobody was cleaning up. Restaurant had poor service too (probably because i didnt get a wristband.) I was completely unsatisfied and checked out 2 days eary from my 3 day stay and did not get a refund! Terrible!