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Park Royal Beach Cancun

3.5 star property

Photo gallery for Park Royal Beach Cancun

Kayaking
Family Suite with Terrace | View from room
Rooftop terrace
2 outdoor pools, pool umbrellas, pool loungers
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Housekeeping

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪6 min walk‬
  • Kukulcan Plaza Shopping Mall
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 36 sq m
  • Sleeps 4

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.9 out of 5, Good, (2367)
The price is AU$894
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Occidental Costa Cancún All Inclusive

About the area

Cancun

With a stay at Park Royal Beach Cancun in Cancun (Zona Hotelera), you'll be a 3-minute walk from La Isla Shopping Mall and within a 5-minute drive of Chac Mool Beach. .This all-inclusive hotel is 3.2 mi (5.2 km) from Iberostar Cancun Golf Course and 4.8 mi (7.7 km) from Delfines Beach.

What's nearby

  • La Isla Shopping Mall - 3 min walk
  • Cancun Interactive Aquarium - 6 min walk
  • Marlin Beach - 15 min walk
  • Cancun Convention Center - 5 min drive
  • Gaviota Azul Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Azulinda Cafe & Bar - ‬1 min walk

About this property

Park Royal Beach Cancun

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and supervised childcare.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at La Veranda, one of the hotel's 4 restaurants. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 4 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 swim-up bar

Restaurants on site

  • La Veranda
  • El Pescador
  • Frida
  • Andiamo
  • Ekinox

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 84
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 121 out of 1002 reviews
Rating 2 - Terrible. 106 out of 1002 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, amenities
Housekeeping was not great! Toilets were not cleaned.
Stayed 4 nights in Nov 2024

8/10 Good

Sarah

Stayed 3 nights in Oct 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was one of the cleanest we've been to. Typical swim up bars have slime/mold but this one was CLEAN. THE entire resort was. Staff was superb and provided everything we needed. Buffet was average, not mind blowing but you will never go hungry. Enjoyed the restaurants. My only complaint was the bars each had a drink menu on the resort app. Multiple times they didnt know the drink or have the ingredients... so either fixing that or removing the menu would be good. Overall enjoyed our stay
Stayed 3 nights in Nov 2024

4/10 Poor

RAUL

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Almost Everyone in my party got food poisoning and the front desk staff does not know customer service. How ever the bartender Mario was amazing and caring! He was the only one who gave us excellent service. Sadly would not stay here again.
Stayed 4 nights in Nov 2024

6/10 Okay

Cecily A, Humble

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food is not good at any of the restaurants. The liquor was cheap qualiry. The staff was amazing though. Our best meal was at McDonald's across the street at mall. The all inclusive is not worth it.
Stayed 8 nights in Nov 2024

10/10 Excellent

Steven J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Staff was friendly and helpful. Rooftop bar was cool. The ala carte restaurants were great! Buffet could use some different rotation of food and bacon for breakfast. Loved it here, would definitely come back.
Stayed 6 nights in Nov 2024

8/10 Good

Jan

Stayed 4 nights in Oct 2024

4/10 Poor

Darren

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The food was terrible and only 1 elevator was working for the whole hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Charles, Farmville

Travelled with partner
Liked: Cleanliness, staff & service
Check in was easy and fast. Room was ready early. Information about resort as not really given at check in. No map available. Had to scan with phone to get information. Room was a little dated. Buffet restaurant was really bad. Food looked horrible and looked like it had been sitting there for hours. Pescador restaurant was good and service was excellent. Italian restaurant was good and again service was excellent. We were only there for .one night as we had reservations at the resort adjacent too for 8 nights. This is not adult only and has many children at the resort. However they have an adult area and it is adequate. The location of the resort is excellent. There is a rooftop bar that has an excellent view and good bar service.
Stayed 1 night in Nov 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The waiter in the buffet, Gregorio...amazing. I absolutely adore him and he made my stay special. Had amazing service from him. The staff was nice, not a lot of water pressure in the showers so the sand and salt from the beach is hard to wash off. Needs more informational brochures there isn't a lot of information about what to do/ what not to do and what is there to do. Just felt kinda lost sometimes. Overall I would most likely return.
Stayed 6 nights in Nov 2024

4/10 Poor

Sarah Sue

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. Our hotel room smelled moldy, we checked out before being there 24 hours and were charged over $700 for one night. Our room flooded and they did nothing
Stayed 5 nights in Oct 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I overall liked the resort, except the annoying part with the drinking water. If you are thirsty in the middle of the night, you have to leave your for water, unless you want to drink the cola. I’m totally for opting out of plastic, but there be a solution for someone like me who didn’t even bring a water bottle to reuse. Also, the food at lunch and dinner wasn’t really the best.
Stayed 7 nights in Oct 2024

8/10 Good

Tasfia Y

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Irina

Liked: Property conditions & facilities
Stayed 9 nights in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Oct 2024

10/10 Excellent

Almher Jhan

Stayed 5 nights in Aug 2024

8/10 Good

Sarah Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Simple, small resort. Convenient location
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Room comfort
Central location in hotelera zone. Across the street from La Isla shopping center. The majority of the guests are families. Temperature in the rooms could be a little cooler. We asked but never had someone come by. Had a good time none the essentials
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La sra. Martha fue muy atenta durante nuestra estancia y muy pendiente todos los dias.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jerry

Stayed 5 nights in Sep 2024

8/10 Good

Yaritza

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall stay at Park Royal was good. The rooms were clean, the buffet was good. The Italian restaurant was the best. There’s a small water park for the children which my son thoroughly enjoyed. The beach was excellent. My room wasn’t readily available at check in so I did have to wait longer as opposed to just having my room changed to one that was ready. Martha was my concierge and she was very accommodating. She tended to our every need. After my stay, Park Royal wouldn’t be my first choice but they’ll do for a quick getaway
Stayed 3 nights in Oct 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people , friendly staff . , concierge, providing us with the information that we needed. Thanks
Stayed 4 nights in Oct 2024

6/10 Okay

Feisar Alejandro

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Is a old hotel, with rooms with a problems, some insects in the lower floors Coochrach🤐. The staff is nice but the seems tires.
Stayed 6 nights in Oct 2024

10/10 Excellent

Abu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Excellent manager Rafael and supervisor.. Had a great time. Great location and the Italian restaurant was amazing.
Stayed 5 nights in Oct 2024

4/10 Poor

michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024