Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
Boating
Land view from property
2 bars/lounges, swim-up bar, poolside bar, beach bar
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪116 min drive‬

Room options

Premium Suite with Whirlpool bath

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Superior Aluxes with Whirlpool bath

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Aluxes Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite Garden View

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Isla Mujeres

With a stay at Privilege Aluxes Isla Mujeres Adults Only in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and Miguel Hidalgo. .This beach resort is 0.1 mi (0.2 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.3 mi (3.7 km) from Crayola House.

What's nearby

  • North Beach - 1 min walk - 0.1 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.3 km
  • Isla Mujeres Ferry Terminal - 7 min walk - 0.6 km
  • Dolphin Discovery - 9 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪La Playita Restaurant Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk
  • ‪Chi Chi'sn' Charlie's - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 124 guestrooms featuring iPod docking stations and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 3 hot tubs, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and a hair salon.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Satay, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 818 out of 1261 reviews
Rating 8 - Good. 279 out of 1261 reviews
Rating 6 - Okay. 91 out of 1261 reviews
Rating 4 - Poor. 36 out of 1261 reviews
Rating 2 - Terrible. 37 out of 1261 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were well kept, staff was exceptionally great and food at the beach club and breakfast was great in quality and selection. The beach toilets needed some more frequent attention however when related to staff they were very responsive. The hot tubs are not hot or even warm and often colder than the pool. Would love for them to add a series of bottles to the all inclusive price instead of needed ing to get several glasses of champagne or wine. Thank you for a great visit!
Stayed 6 nights in Dec 2024

8/10 Good

Saban, Milwaukie

Stayed 10 nights in Sep 2024

10/10 Excellent

Yulieth, Katy

Stayed 4 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

ABEL, winton

Travelled with group
Liked: Cleanliness, amenities
the hotel is good and clean the problem for us was they do the worst room to us we ask to the guy at front desk hi say they don't have any more we see to many available next day we ask for other one or refund the money then they change to other room the chief or manager in there tell to my wife and nice to get out of the hammocks in the beach for not reason he look us like we dont paid for stay there
Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. It’s beautiful, quiet, great food and drinks. The staff was excellent, too! The most perfect location as we were able to walk to all the restaurants and bars. We will definitely be back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark S

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place I will return.
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Amenities, property conditions & facilities
We had such an amazing experience at the Privilege Aluxes Isla Mujeres! The staff was excellent as well as the food and beverages! Great views and very convenient to restaurants and shopping. Special thanks to our Concierge, Christian! We will be back very soon.
Stayed 5 nights in Dec 2024

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. The place is nice. There is an outdoor event space next to building #1. They had parties that went until 4am for 3 out of the 7 nights we were there. Very loud and annoying. Also breakfast was good everything else was super average for food. Glad we only did the breakfast option and not the all inclusive.. there are lots of great places to eat off property.
Stayed 8 nights in Dec 2024

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Food was great in all the restaurants and beach service was the best I have ever received
Stayed 5 nights in Dec 2024

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property understand English very well, they are attentive, and accommodating. I want to thank Ervin at the front desk for helping us navigate issues with our Expedia reservation. The rooms were elegant, the showers had immediate hot water, and the toilets flushed very well. The cal king room was spacious and the Internet was reliable. The hot tub water did not get hot but that might be intentionally as the weather is hot and many may not like hot water. The pools were clean and the beach front is the nicest, though the pier is there, if you go more north there's better snorkeling but it's very crowded. The location is near lots of shopping and food options. The restaurants in all-inclusive is great food and the best beverages! Premium drinks that are very done perfectly. The grounds were kept nice and pristine condition, the bathrooms at pool at around this hotel were very clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here 11 years in a row & love it!
Stayed 6 nights in Dec 2024

8/10 Good

robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach. Friendly staff! Walking distance to great restaurants!
Stayed 7 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were amazing. Nice pool, amazing beach, plenty of seating at the beach and pool. Food was good. Will recommend to friends. One of our best vacations.
Stayed 6 nights in Dec 2024

8/10 Good

colin, kill devil hills

Liked: Cleanliness, property conditions & facilities
Check in was tedious and upper management seemed put off this ground
Stayed 2 nights in Dec 2024

10/10 Excellent

kelly adams

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have hot water to shower. Reported it and maintenance looked at it but still never had hot water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation!
Stayed 9 nights in Nov 2024

10/10 Excellent

VICKI

Stayed 5 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would be our 14th stay at Priveledge. Very accommodating staff,clean small resort. Food was excellent . This is considered a 3 4 resort ,if you want a 5 star go else where. I would highly recommend. The pools are cleaned daily and constantly repairing the grounds.
Stayed 7 nights in Nov 2024

8/10 Good

Kris

Stayed 3 nights in Dec 2024

6/10 Okay

shauna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy beach access with attentive wait staff and reasonable snack/lunch options on beach; access to food at various locations throughout the day - Very friendly staff overall - many of the same staff we see at every visit. Vying for beach chairs was a pain but staff also attentive to this concern.
Stayed 7 nights in Dec 2024

10/10 Excellent

Caleb Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jason Paul

Stayed 7 nights in Dec 2024