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Seadust Cancún All Inclusive Family Resort

3.5 star property

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
On the beach, white sand, sun-loungers, beach umbrellas
Beach/ocean view
9 bars/lounges, swim-up bar, beach bar
Suite, 2 Double Beds, Oceanfront

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Marlin Beach
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪13 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Family Suite, Multiple Beds (King)

Family Suite, Multiple Beds (King)

Family Suite, Multiple Beds (King)

  • Partial sea view
  • 55 sq m
  • Sleeps 5
  • 1 Twin Bunk Bed and 1 King Bed

View all photos for Deluxe Suite (Double)

Deluxe Suite (Double)

Deluxe Suite (Double)

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • Partial ocean view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront

  • Hill view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds

  • Partial ocean view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 King Bed (Master, Sunset View)

Grand Suite, 1 King Bed (Master, Sunset View)

Grand Suite, 1 King Bed (Master, Sunset View)

  • Lagoon view
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

  • Partial sea view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds

  • Partial sea view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • Lagoon view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (Double)

Family Suite, Multiple Beds (Double)

Family Suite, Multiple Beds (Double)

  • Partial sea view
  • 55 sq m
  • Sleeps 5
  • 1 Twin Bunk Bed and 2 Double Beds

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About the area

Cancun

Located in Cancun (Zona Hotelera), Seadust Cancún All Inclusive Family Resort is within a 15-minute walk of La Isla Shopping Mall and Hotel Zone Beaches. .This all-inclusive resort is 4.1 mi (6.6 km) from Delfines Beach and 2.6 mi (4.1 km) from Iberostar Cancun Golf Course.
View more Resorts in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
  • Marlin Beach - 6 min walk - 0.5 km
  • Cancun Interactive Aquarium - 13 min walk - 1.1 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km
  • Aquaworld - 3 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬5 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Ilios Restaurant - ‬8 min walk
  • ‪mb Restaurant - ‬9 min walk
  • ‪Taboo Cancun - ‬13 min walk

About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 502 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and a lazy river. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Florencia, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 9 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of a conference center and 7 meeting rooms. Free self parking is available onsite.
Florencia - This restaurant specializes in Italian cuisine and serves dinner only.
Big Ben - This steakhouse serves dinner only. Reservations are required. Open daily.
Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Food Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Manhattan - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Ziplining
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 15 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 916 out of 2073 reviews
Rating 8 - Good. 509 out of 2073 reviews
Rating 6 - Okay. 268 out of 2073 reviews
Rating 4 - Poor. 163 out of 2073 reviews
Rating 2 - Terrible. 217 out of 2073 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Amenities
Stayed 4 nights in Dec 2024

2/10 Terrible

Kasiviswanathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole family got sick with stomach bug and cleanliness was sub-par. The buffet place was a disaster and a rich ground to catch flu. Food situation was very bad and restaurants were very hard to get a seating. Will never go back to this place.
Stayed 4 nights in Dec 2024

6/10 Okay

Janet, London

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms and property were good. Service is good. The food is absolutely terrible. Like inedible - go to Harry’s or other Anderson restaurants down the street - all restaurants were actually terrible.
Stayed 6 nights in Dec 2024

2/10 Terrible

irina

Disliked: Property conditions & facilities
Bad food, limited beach excess
Stayed 10 nights in Dec 2024

10/10 Excellent

karla, los angeles

Liked: Staff & service, property conditions & facilities
Nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would visit again
Stayed 5 nights in Dec 2024

6/10 Okay

Janine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room view was good. AC had trouble keeping the room comfortable. Terrible hours for all amenities. Gym and courts were closed/broken. Theatre not being used. Everything advertised as amenities for recreation were not available. Room was not cleaned or stocked well, open cans of drinks in the mini fridge when we checked in. The pictures are all outdated, must have been taken when the place first opened. They hassle you to join the Infinity Club multiple times, or buy spa packages. The pools and beach were nice but zero chairs available, people were always putting their towels on early and leaving unattended, which there were signs they couldn’t do but it was not enforced. Dining reservations weren’t available at the restaurants so had to line up an hour before opening and still wait a long time for a spot. They did have beepers to call you back to the restaurant which was nice. The bars and bartenders were good, but had to be reminded not to put alcohol in the kids drinks! There is no ice cream parlor, they just serve ice cream from the Creperie with very limited hours and flavours. We mostly ate at the Food Gallery buffet which had plenty of options just not the best quality (ie overcooked sausages every day). The “healthy” grab and go rarely had anything out to take and was full of unhealthy pastries. They put on shows most nights at 7pm but just in the lobby with very limited seating. The entire place has way too many people for what is available.
Stayed 5 nights in Dec 2024

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Right on the beach with many facilities. Staff are friendly and helpful. The food and ambience was great! Highly recommend!
Stayed 10 nights in Dec 2024

6/10 Okay

Rebekah Joy

Stayed 6 nights in Dec 2024

2/10 Terrible

Dariella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel is dated, very crowded and not clean (beach area, pool area, etc.). I would not stay there again. They didn't even put enough towels and paper towel in my room, which to me is a basic and really important service.
Stayed 4 nights in Dec 2024

2/10 Terrible

Astrit

Disliked: Staff & service, property conditions & facilities
Too much dairy
Stayed 8 nights in Dec 2024

6/10 Okay

susan marie, Tacoma

Travelled with partner
The resort constantly smells of greased foods. Our room was nice but with air conditioning running smells of musty and maybe mold. Humidity made bedding moist and food soft
Stayed 7 nights in Dec 2024

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family
Stayed 5 nights in Dec 2024

4/10 Poor

Edward

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was the only good thing about this property. We arrived there in the pouring rain and the rooms smelled terrible to black mold. The mold was also visible. My daughter, who is highly allergic, ended up being sick the entire trip. We also had a shower door that would not close, and a shower drain that was clogged. We had to stand in our dirty water the entire time. I tried to get a full refund of both of our rooms that were booked, however, we were told we had to deal with Expedia. I called Expedia and the man I spoke to was extremely rude and told me that the only way he would cancel our reservation was if we paid a $2000 cancellation fee. I will never be going through Expedia again after dealing with that.
Stayed 5 nights in Dec 2024

8/10 Good

Conan

Stayed 6 nights in Dec 2024

8/10 Good

Deepak

Stayed 7 nights in Dec 2024

8/10 Good

Dhimiter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Arely

Stayed 5 nights in Dec 2024

2/10 Terrible

lo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food at all the restaurant was bad. Cold and no flavors. I found staff to be rude. My son fall and it was treated as no big deal. I would not recommend tjis hotel to anyone
Stayed 5 nights in Dec 2024

8/10 Good

shobha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view, Few activities are closed due to maintenance like tennis etc… not much vegetarian options for who don’t eat meat.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alejandro

Stayed 4 nights in Dec 2024

10/10 Excellent

allison mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families
Stayed 6 nights in Dec 2024

2/10 Terrible

David

Stayed 3 nights in Dec 2024

6/10 Okay

Kosuke

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Cesar

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024