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Selina Poc Na Isla Mujeres

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Selina Poc Na Isla Mujeres

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Room
Room
Room
Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Matamoros 15, Centro, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    1 min walk
  • beach
    2 min walk
  • Parador Fotográfico
    2 min walk
  • Isla Mujeres, Quintana Roo (ISJ)
    17 min walk

Room options

View all photos for Suite

Suite

Suite

  • 23.36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 8 Bed Mixed Community Dorm

Free WiFi

8 Bed Mixed Community Dorm

  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Standard Room (Quad), Private Bathroom

Standard Room (Quad), Private Bathroom

Standard Room (Quad), Private Bathroom

  • 23.35 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Standard Room (Double), Private Bathroom

Standard Room (Double), Private Bathroom

Standard Room (Double), Private Bathroom

  • 16.23 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 12 Bed Mixed Community Dorm

Free WiFi

12 Bed Mixed Community Dorm

  • Sleeps 1
  • 6 Twin Bunk Beds

6 Bed Mixed Community Dorm

  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Compact Private Room, Shared Bathroom

Compact Private Room, Shared Bathroom

Compact Private Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for 4 Bed Mixed Community Dorm

Free WiFi

4 Bed Mixed Community Dorm

  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Private Teepee, Shared Bathroom

Private Teepee, Shared Bathroom

Private Teepee, Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

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About the area

Isla Mujeres

With a stay at Selina Poc Na Isla Mujeres in Isla Mujeres (Centro - Supmza 001), you'll be a 5-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5 minutes by foot from North Beach. .This spa hotel is 0.3 mi (0.5 km) from Isla Mujeres Ferry Terminal and 8.7 mi (14 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.1 km
  • North Beach - 5 min walk - 0.5 km
  • Isla Mujeres Ferry Terminal - 6 min walk - 0.5 km
  • Cocal Beach - 7 min walk - 0.7 km
  • Dolphin Discovery - 9 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Los Burritos - ‬1 min walk
  • ‪Rock Bar - ‬2 min walk
  • ‪El Patio - ‬1 min walk
  • ‪Oh My Brunch! - ‬1 min walk
  • ‪Fayne's - ‬1 min walk

About this property

Selina Poc Na Isla Mujeres

Hotel with a full-service spa, a short walk to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Selina Poc Na Isla Mujeres offers 9 accommodations with fans. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 9 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include fans, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent.
At Selina Poc Na Isla Mujeres, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include luggage storage, a library, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Selina Poc Na Isla Mujeres has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 11 for adults and USD 11 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Bike rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Fan

Bathroom

  • Rainfall showerhead
  • Shared bathroom
  • Shower

More

  • Guidebooks/recommendations
  • Local maps

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 11 for adults and USD 11 for children
  • Pet fee: USD 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Selina Pok Na Isla Mujeres
Selina Poc Na Isla Mujeres Hotel
Selina Poc Na Isla Mujeres Isla Mujeres
Selina Poc Na Isla Mujeres Hotel Isla Mujeres

Selina Poc Na Isla Mujeres Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 138 out of 306 reviews" "
Rating 8 - Good. 81 out of 306 reviews" "
Rating 6 - Okay. 40 out of 306 reviews" "
Rating 4 - Poor. 17 out of 306 reviews" "
Rating 2 - Terrible. 30 out of 306 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Norma, Hamilton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are too small, the air conditioning does not cool enough, you sweat in the room, the bathrooms are shared, the rooms do not have closets or tables, they do not give you shampoo or hair conditioner, there is no access to the beach in the hotel They don't even give you a bottle of water, the conditions are very austere, the pool is smaller than what you see in the photograph, personally I didn't like it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try it
Great stay c right over the bed
Stayed 2 nights in May 2024

4/10 Poor

Oren

Liked: Staff & service
Disliked: Property conditions & facilities
Not very sociable, Rooms are very old facilities. Ac is loud.
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica

Stayed 6 nights in Jul 2024

10/10 Excellent

VALERiE

Stayed 2 nights in Jul 2024

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel was genuinely magical and so beautiful. Overall very clean, just very sandy ;) We stayed in a teepee and had a great time. The AC in the teepee was a lifesaver. The hostel is a short walk from playa norte and the restaurants.
Stayed 3 nights in May 2024

10/10 Excellent

Tse Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and vibes overall. The only thing is probably that there is only one washroom/shower in the dorm so it can take a while to line up.
Stayed 2 nights in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't do the teepee on Friday, Saturday, or Sunday unless you're staying out until at least 3am. Otherwise, this place is great
Stayed 3 nights in Apr 2024

8/10 Good

Chloé

Liked: Cleanliness, staff & service, property conditions & facilities
What a good experience !! Thank you
Stayed 2 nights in Apr 2024

6/10 Okay

Bernard

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Very nice area, close to everything just loud at night. Beds were super comfortable and ac worked great!
Stayed 4 nights in Apr 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The grounds are lovely but the rooms are small and smell like mold. Advertised as a hotel on hotels.com Selina is a hostel, not a hotel. The hostel did not get our reservation from hotels.com and blamed us and hotels.com for the issue. I had emailed the hostel a week prior to visiting to ask for an early check-in and they never responded. When searching for my reservation they came across the email and started acting a bit nicer. We were put in a smaller private room with a shared bathroom as the larger room with a private bathroom that we reserved and paid for in advance was not available. I asked to be refunded the difference for the first night between the two rooms and was told I needed to contact hotels.com. Hotels.com was responsive, but could not get ahold of reception to confirm the room issue and as a result could not issue a refund. I told the front desk that hotels.com was trying to reach them and they said they did not have a phone, only WhatsApp. Be warned, hotels.com cannot reach Selina if there is an issue with your booking. If you book this place through hotels.com I highly recommend paying at the hotel versus paying in advance. Overall I thought it was a bit pricey for what you get.
Stayed 2 nights in Apr 2024

2/10 Terrible

Brigitte

Worst part was between 10pm and 6am when sleeping was not possible. This is a night club with rooms! Not a hotel, let alone suitable for families. We booked the “family room” and I’m so exhausted after three nights of being kept awake all night with the party. The pool was a glorified foot wash station. You couldn’t see your leg while in the pool let alone the bottom. It was disgusting. They said they couldn’t call us a taxi upon check out. As they didn’t have a phone.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The place is beautiful, probably the prettiest in the area. Love the pool and the area around. The kitchen was so big but the utensils not so great. Separate cutting boards for different things would be better. Air Con was ok some days but one day wasn't working properly and one day it was working properly but it was super loud. The cleaning was done very late in the day. Room was not that small as advertised.
Stayed 3 nights in Mar 2024

10/10 Excellent

monica, belleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio , bien servicio
Stayed 3 nights in Mar 2024

6/10 Okay

Tariq

Liked: Staff & service, amenities, property conditions & facilities
Ambience and vibe. Poorly designed bunkies with lockers inside that are obstructive to sleeping. Cool vibe and facilities.
Stayed 2 nights in Mar 2024

8/10 Good

Clarissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a suite which was quite rustic but with a good ocean vibe. Could use a few repairs around the shower and sofa steam cleaned. The kitchenette was a great surprise. The little fridge did an awesome job keeping the sodas cold. They could offer more free water than just the first day. Overall, was a wonderfully pleasant place, excellent location to beach and restaurants. Would stay there again!
Stayed 3 nights in Feb 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant to book because of other reviews but I was extremely surprised by how cute the place is. It was clean and staff very welcoming. Plus it has everything you need within the property and outside. The location is perfect and I wish I would have stayed longer.
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Only housekeeping workers are a bit rude sometimes!
Stayed 9 nights in Feb 2024

8/10 Good

Kalie

Stayed 3 nights in Feb 2024

2/10 Terrible

Cynthia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried contacting the property for check in/app issues and did not receive a response until the night of my first stay. I tried several times to contact Selina through the application chat, e-mail and phone calls and was unable to get through. The room that was assigned to me was absolutely not what was advertised. The room was extremely humid and damp there was a water leak in n The washroom leaving a puddle of water. For 2 days there was no water supply. I had to Leave to the airport not being able to shower after the beach . For an unjustifiable $265 a night ;(((
Stayed 2 nights in Feb 2024

6/10 Okay

Amanda

Stayed 4 nights in Feb 2024

6/10 Okay

Gabriela

Travelled with group
Liked: Cleanliness, staff & service
They changed my standard room without a notice when I checked in thats when I was told and when I talked to the girl in the from about it she didn’t pay much attention I paid for standard so I didn’t have to share restrooms that really upset me! But besides that it was good
Stayed 4 nights in Feb 2024

8/10 Good

José F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay I just didn’t like that they didn’t have clean towels disposable. I didn’t have anyone come clean my room per my request so I asked the front desk for clean towels and they said they were out. The room was clean but you could smell the sewage.
Stayed 4 nights in Feb 2024

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay

10/10 Excellent

Fatima-Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024