See all properties
Save

The Coal Exchange Hotel

3.5 star property

Photo gallery for The Coal Exchange Hotel

In-room safe, individually decorated, iron/ironing board, free WiFi
Reception
Restaurant
Exterior
Presidential Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ
  • Wales Millennium Centre
    ‪6 min walk‬
  • Cardiff Bay
    ‪14 min walk‬
  • Principality Stadium
    ‪7 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Room

Family Room | Bathroom

Family Room

  • 60 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Triple Room, Accessible

Triple Room, Accessible

Triple Room, Accessible

  • 39 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Room with Shower

Standard King Room with Shower

Standard King Room with Shower

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 75 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for King Room

In-room safe, individually decorated, iron/ironing board, free WiFi

King Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

The Angel Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (2317)
The price is AU$135
for 1 room
includes taxes & fees
17 Apr - 18 Apr
The Angel Hotel

About the area

Cardiff

With a stay at The Coal Exchange Hotel in Cardiff (Butetown), you'll be a 3-minute drive from Cardiff Bay and 7 minutes from Principality Stadium. .This hotel is 2.7 mi (4.4 km) from Cardiff Castle and 2.8 mi (4.5 km) from Cardiff University.

What's nearby

  • Wales Millennium Centre - 6 min walk - 0.6 km
  • Cardiff Bay Waterfront - 9 min walk - 0.8 km
  • Cardiff Bay - 14 min walk - 1.2 km
  • Cardiff Castle - 6 min drive - 4.5 km
  • Principality Stadium - 7 min drive - 4.8 km

Getting around

  • Cardiff Bay Station - 5 min walk
  • Cardiff International Airport (CWL) - 28 min drive

Restaurants

  • ‪Dock - ‬5 min walk
  • ‪The Eli Jenkins - ‬4 min walk
  • ‪Côte - ‬6 min walk
  • ‪Quantum Coffee Roasters - ‬3 min walk
  • ‪Yakitori 1 - ‬5 min walk

About this property

The Coal Exchange Hotel

Hotel with a 24-hour front desk, near Principality Stadium
The Coal Exchange Hotel offers 55 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 30-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 55 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM.
The Coal Exchange Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 30-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

The Coal Exchange Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 721 reviews
Rating 8 - Good. 180 out of 721 reviews
Rating 6 - Okay. 74 out of 721 reviews
Rating 4 - Poor. 39 out of 721 reviews
Rating 2 - Terrible. 27 out of 721 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Lovely stay for one night. Fantastic hotel close to the bay. Parked right outside and not too expensive. Had some drinks and a bite in the bar, delicious. Barman was superb. Will definitley stay again.
Stayed 1 night in Jan 2025

8/10 Good

Emma

Liked: Cleanliness, room comfort
Lovely hotel
Lovely stay in a beautiful hotel the rooms could do with a bit of tlc but other than that it was lovely. The bath was a great touch
Stayed 1 night in Dec 2024

8/10 Good

Ceri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful building and excellent breakfast. We came down for breakfast 15 minutes before the end and there was still lots of hot food. Very friendly staff. It is an old building, room 150 was very noisy, and we were kept up by the very noisy pipes from our room and the surrounding rooms. But all was forgiven due to the amazing shower and fantastic breakfast. We'll definitely stay again...with ear plugs.
Stayed 1 night in Dec 2024

8/10 Good

Georgina

Travelled with family
Liked: Staff & service
Alright
It was okay for 2 nights in Cardiff but a little rough around the edges, the bathroom wasn’t clean and there were tobacco leaves on the dresser, not to mention a rip in the bedsheets, so better cleanliness is needed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were attending a show and this hotel was within walking distance. The hotel was grand and comfortable. It was clear to us that the fabric of the building is tiring and lacks some facilities. The staff were all excellent - friendly, polite, hospitable, warm, helpful. The bar was excellent; we didn’t have dinner. Breakfast was ok (plates were cold). In short - lived it - but perhaps needs some major investment
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely historical building in convenient location for Mermaid Quay, Millennium Centre etc. lovely room and very helpful staff. Would definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Unique decor
Stayed 1 night in Dec 2024

10/10 Excellent

Jay

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

4/10 Poor

Lara

Travelled with partner
Disliked: Property conditions & facilities
Very dark hotel and room gloomy and in need of a refurbishment!
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Travelled with group
Weekend away with the girls perfect triple room great location. Comport beds lovely staff. Breakfast superb.
Stayed 1 night in Dec 2024

8/10 Good

NICHOLAS

Stayed 1 night in Dec 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and welcoming
Stayed 3 nights in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Rhys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Christmas function played loud music until 1am in the morning and was too loud considering rooms are directly above the function room.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant last minute night away
Grabbed a last minute break away. Staff were friendly and hotel was nice with lots of history. Booked breakfast can’t say it was excellent just average hotel buffet. They could do with labels on maybe a tray to sit tea and coffee jugs on as unless you ask staff you don’t know which is which.
Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rosaleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely and quirky hotel. Spacious rooms and comfortable beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024