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Mandarin Plaza Hotel

4.0 star property

Photo gallery for Mandarin Plaza Hotel

Lobby
Lounge
Outdoor pool
Front of property
Luxury Studio Suite, 1 King Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
Archbishop Reyes Avenue Corner, Escario St, Cebu City, Cebu, 6000
  • Ayala Center
    ‪7 min walk‬
  • Waterfront Cebu City Casino
    ‪12 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom (Premier)

Deluxe Room, 1 Bedroom (Premier)

Deluxe Room, 1 Bedroom (Premier)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, 1 King Bed

Luxury Studio Suite, 1 King Bed

Luxury Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior (2 Single Beds)

Superior (2 Single Beds)

Superior (2 Single Beds)

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe (1 King Bed)

Deluxe (1 King Bed)

Deluxe (1 King Bed)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Quest Hotel & Conference Center

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1201)
The price is AU$84
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Quest Hotel & Conference Center

About the area

Cebu City

A stay at Mandarin Plaza Hotel places you in the heart of Cebu City, within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. .This hotel is 1.3 mi (2.1 km) from SM City Cebu and 1.8 mi (2.9 km) from Colon Street.

What's nearby

  • Ayala Center - 7 min walk - 0.7 km
  • Cebu Business Park - 10 min walk - 0.9 km
  • Waterfront Cebu City Casino - 12 min walk - 1.0 km
  • Osmeña Fountain Circle - 3 min drive - 1.9 km
  • SM City Cebu - 3 min drive - 2.2 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 38 min drive

Restaurants

  • ‪Chatime - ‬6 min walk
  • ‪Manuel's Restaurant - ‬1 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬2 min walk
  • ‪Sbarro - ‬6 min walk
  • ‪Sinangag Station - ‬1 min walk

About this property

Mandarin Plaza Hotel

Hotel with free parking, a short walk to Ayala Center
Mandarin Plaza Hotel offers 350 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Children aged 4 and younger eat free breakfast.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Children aged 4 and younger eat free breakfast.
Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 688 for adults and PHP 488 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 688 for adults and PHP 488 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mandarin Plaza
Mandarin Plaza Cebu
Mandarin Plaza Hotel
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Cebu Island/Cebu City
Mandarin Plaza Hotel Hotel
Mandarin Plaza Hotel Cebu City
Mandarin Plaza Hotel Hotel Cebu City

Mandarin Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 350 out of 1040 reviews
Rating 8 - Good. 452 out of 1040 reviews
Rating 6 - Okay. 151 out of 1040 reviews
Rating 4 - Poor. 52 out of 1040 reviews
Rating 2 - Terrible. 35 out of 1040 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ashmeed

Liked: Staff & service
Nothing
Stayed 7 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was delightful and very friendly. I didn't care for the beggars on the street outside the hotel, but that's common for Cebu.
Stayed 12 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place clean and private
Stayed 4 nights in Dec 2024

8/10 Good

BILLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Nov 2024

6/10 Okay

margarita

Liked: Amenities
Initially checked into an occupied room. Arrived from the aitport 10 pm & restaurant already closed. same for in toom dining
Stayed 3 nights in Nov 2024

6/10 Okay

Kirk, Broken Arrow

Liked: Cleanliness, staff & service
Pool said closed for renovation. But you can see through the door it's full of water and crystal clear
Stayed 2 nights in Oct 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, but noisy staff
Very clean. Large, comfortable rooms. The biggest negative was staff wandering the halls with their walkie volumes turned up loud. There was always constant chatter. It wasn’t very peaceful due to walkie chatter echoing through the large hallways. Also twice I had “do not disturb” light on and housekeeping knocked.
Stayed 3 nights in Nov 2024

6/10 Okay

JELOM, Las Vegas

Disliked: Cleanliness, amenities
Hotel was in a good location, walkable to a shopping mall and restaurant's. Hotel food is very average. Staff are friendly and polite. My room was at 15th floor, i remembered requesting my room to be clean around 9am ( I literally noticed the house keeping only 2 rooms away from my room). Took the housekeeping forever to clean my room, I ended up calling the house keeping who skipped my room and asked her if she could wipe my table that has a dead cockroach.the house keeping was very polite, came to my room and only wiped my table with a used cleaning cloth, i never noticed her using any disinfectant or any cleaning solution or spray. Well, the housekeeping asked me if she could just comeback after she was done with her other staff and my response was, yes and push the do not disturbed botton. All in all this hotel safe and ok, food is average, walkable to a mall and a lot of restaurant around the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and value.
Stayed 2 nights in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the mall
Stayed 1 night in Nov 2024

8/10 Good

Randy

Liked: Staff & service, amenities
I have stayed here many times and I will stay again as long as they keep the price low.
Stayed 2 nights in Oct 2024

6/10 Okay

David

Travelled with partner
Disliked: Amenities
Amenities like paper towel, facial tissue were scarce, or not available, breakfast buffet does not have many choices.
Stayed 2 nights in Nov 2024

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like this place when I’m on a budget, it’s a budget hotel, walking distance to ayala, everything is accessible.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok Stay
It was fine - just needed a place to sleep. Breakfast buffet choices were limited. Poor noise insulation-even on 11th floor, the traffic noise below was loudly heard.
Stayed 2 nights in Oct 2024

8/10 Good

Sheryl Talapian, Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Minerva, Hempstead

Liked: Cleanliness, staff & service, property conditions & facilities
Best meet our needs
Stayed 3 nights in Oct 2024

10/10 Excellent

Dionnie Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Breakfast menu could mlbe much better
Stayed 3 nights in Sep 2024

10/10 Excellent

Randy

Stayed 6 nights in Sep 2024

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated.
Stayed 2 nights in Sep 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities
I always stay here at Mandarin mostly because they have the best rate for a clean room. Great Staff and excellent location to Ayala mall.
Stayed 3 nights in Sep 2024

4/10 Poor

BOBETTE

Disliked: Cleanliness, staff & service, property conditions & facilities
Gave us only half of a roll of tissue, you have to call reception for more. Key card didn't work during check in so you have to wait for the IT guys to fix it. Ref, wasn't turned on. We have to call reception because the switch is hidden.
Stayed 2 nights in Sep 2024

6/10 Okay

Erwin Van Ian

Travelled with family
Liked: Cleanliness, staff & service
I like that it is close to a shopping mall.
Stayed 2 nights in Sep 2024

6/10 Okay

clyde

Stayed 1 night in Aug 2024

8/10 Good

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Swimming pool was unavailable during our stay.
Stayed 5 nights in Jul 2024