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Richmond Plaza Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Richmond Plaza Hotel

Lobby sitting area
View from room
Deluxe Room, 1 King Bed
Suite, 1 King Bed
Deluxe Room, 1 King Bed

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Laundry
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
F. Sotto Drive Gorordo Avenue Cebu City, Cebu, Cebu, 6000
  • Cebu Business Park
    6 min walk
  • Sinangag Station
    2 min walk
  • Lapu-Lapu PUJ Terminal
    11 min drive
  • Cebu (CEB-Mactan - Cebu Intl.)
    34 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

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Room

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Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (111)
The price is AU$47
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Azia Suites and Residences

Richmond Plaza Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 28 out of 236 reviews" "
Rating 8 - Good. 70 out of 236 reviews" "
Rating 6 - Okay. 73 out of 236 reviews" "
Rating 4 - Poor. 27 out of 236 reviews" "
Rating 2 - Terrible. 38 out of 236 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

RAY AN MARGARET, CLIFTON

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam! The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing. If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges. Rating: 1/5
Stayed 2 nights in Jul 2024

2/10 Terrible

RAY AN MARGARET, CLIFTON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam! The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing. If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges. Rating: 1/5
Stayed 1 night in Jul 2024

6/10 Okay

Graig

Stayed 2 nights in Jun 2024

8/10 Good

Rommel

Travelled with family and small children
Liked: Cleanliness
The air-conditioning system at the front desk wasn't working.
Stayed 3 nights in Apr 2024

2/10 Terrible

ROBERT, Jacksonville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems so old,the toilet is dirty,the reception was rude and unfriendly .Strictly for 2 persons only if exceeding 2 persons must pay 450 per head. Shower has extremely low water flow .I do not recommend this hotel .You can still find many affordbale and nice hotels nearby.
Stayed 13 nights in Apr 2024

10/10 Excellent

Caridad

Stayed 5 nights in Mar 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is so clean, may hot water ang shower, wide cabinet pwede nga matulog inside the cabinet. Hehehe
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hospitality
most friendly and hospitable staff they have there
Stayed 4 nights in Jan 2024

4/10 Poor

Eva

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Hotel condition bad,towels are really so stained ,the white color looks brown,linens are the same ,no glasses in the room for water,staffs are excellent,overall I will not recommend this place
Stayed 2 nights in Jan 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking problem
The stay was excellent. The only problem was at check in. I booked the hotel for my family members in The Philippines but I was not with them. So there was a problem at check in. I had to overcome this by sending an email to the hotel authorising the family members to book in under my name. Otherwise, everything was alright.
Stayed 1 night in Nov 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left early because the area was not safe, locks on room door didn’t work well, poor internet, no safe in the room, refrigerator was dirty and then they charged extra for lay drying the bedsheets We had booked 3 days but cancelled after the first night and had to forfeit the other days that we stayed. Do not recommend staying here

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

udaya

Liked: Cleanliness, staff & service
Disliked: Amenities
First I was given a room with a massive pillar in it. Can barely move in the room, couldn't believe shower where you can't even keep the soap. blocked shower, loud and noisy aircon. Room service felt bad for me and moved to a good room Stayed for week. Serive staff were good and looked after me well.

4/10 Poor

Nerissa

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Poor conditions, room categories inconsistent standards/conditions
Stayed 2 nights in Apr 2023

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Friendly
Stayed 3 nights in Mar 2023

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

2/10 Terrible

Andre

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

2/10 Terrible

anita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The last stay with my mom! Her biggest complained was the room smell soo bad and not clean. #506. Terrible! Her First and second stay was awesome room was clean and spacious!
Stayed 1 night in Jan 2023

10/10 Excellent

anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stff, very convenient, clean rooms
Stayed 2 nights in Jan 2023

10/10 Excellent

anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are veey friendly and accommodating room is very clean
Stayed 2 nights in Jan 2023

6/10 Okay

Michael

Travelled with family
Stayed 2 nights in Jan 2023

6/10 Okay

Clint

Stayed 1 night in Oct 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bang for buck
Another great stay at Richmond Plaza. Great value for the low rate. Close to Ayala, great staff, quiet rooms, no complaints.
Stayed 1 night in Aug 2022