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Zerenity Hotel & Suites

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zerenity Hotel & Suites

Terrace/patio
Lobby
Executive Pad | In-room dining
Aerial view
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
San Miguel Road, Corner 1st St. Villa Amores, Apas, Cebu, Cebu, 6000
  • Ayala Malls Central Bloc
    3 min walk
  • Cebu Country Club
    11 min walk
  • Waterfront Cebu City Casino
    14 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    34 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Toyoko Inn Cebu
Breakfast included
Free airport shuttle
Free WiFi
Air conditioning
4.0 out of 5, Very good, (825)
The price is AU$64
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Toyoko Inn Cebu

About the area

Cebu

Located in Cebu, Zerenity Hotel & Suites is in the business district, within a 5-minute drive of Cebu International Convention Center and SM City Cebu. .This hotel is 2.9 mi (4.7 km) from Casa Gorordo Museum.

What's nearby

  • Ayala Malls Central Bloc - 3 min walk - 0.3 km
  • Waterfront Cebu City Casino - 14 min walk - 1.2 km
  • Cebu International Convention Center - 19 min walk - 1.7 km
  • Ayala Center - 4 min drive - 2.3 km
  • SM City Cebu - 5 min drive - 3.1 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ally Mango - ‬4 min walk
  • ‪Ikkousha Ramen - Food Choices - Ayala Malls Central Bloc Branch - ‬4 min walk
  • ‪Treat Street - ‬4 min walk
  • ‪Pipeline Bar & Grill - ‬4 min walk

About this property

Zerenity Hotel & Suites

Hotel with free parking, near Cebu International Convention Center
Zerenity Hotel & Suites offers 47 air-conditioned accommodations with fireplaces and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 47 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a television in a common area and a banquet hall.
Enjoy a meal at Zen Cafe or snacks in the hotel's coffee shop/cafe.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Zen Cafe - Onsite restaurant.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Zen Cafe

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Fireplace
  • Free newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1150.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 600 per vehicle (one-way)
  • Rollaway bed fee: PHP 1150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Zerenity Hotel Cebu
Zerenity Hotel
Zerenity Cebu
Zerenity
Zerenity Hotel & Suites Cebu Island/Cebu City
Zerenity Hotel & Suites Cebu
Zerenity Hotel & Suites Hotel
Zerenity Hotel & Suites Hotel Cebu

Zerenity Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 117 reviews" "
Rating 8 - Good. 43 out of 117 reviews" "
Rating 6 - Okay. 27 out of 117 reviews" "
Rating 4 - Poor. 11 out of 117 reviews" "
Rating 2 - Terrible. 3 out of 117 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

R'

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient for tourist and locals
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Near IT Park
Good location and great value for your money.
Stayed 4 nights in May 2024

10/10 Excellent

Chelsea

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Timothy Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.
Stayed 10 nights in Mar 2024

10/10 Excellent

Elwood, Taunton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.
Stayed 7 nights in Jan 2024

4/10 Poor

Mydel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion. There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it Bathroom towel and bathroom rug is also dirty. No hygiene Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself The key card is not working, we need to always use manual keys to open the room. I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them. so we end up we check out early and move to other hotel to stay. I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season. Overall experience is bad and dont pass the basic requirement for accomodation
Stayed 7 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul Jazon

Liked: Cleanliness, staff & service, property conditions & facilities
I love that there's a 7-Eleven right next to the hotel.
Stayed 5 nights in Nov 2023

10/10 Excellent

AUGUSTO, JACKSON HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.
Stayed 15 nights in Nov 2023

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service
Good Job to Sir Jay-R and another Sir JR! Kudos too to the staff at the resto (breakfast). Best customer service, thank you!
Stayed 1 night in May 2023

6/10 Okay

William

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointed....
No hot water for shower. Toilet flush is seldom fail or repeatedly do so it will flush. Remote TV is not working.
Stayed 3 nights in May 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed numerous times over the past year, it’s my favourite for location, price, excellent staff service
Stayed 2 nights in Jan 2020

10/10 Excellent

RT, San Francisco, CA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fairly nice neighborhood and lively atmosphere. Not too crowded.
Stayed 4 nights in Jan 2020

10/10 Excellent

BONG, NEW YORK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit to the hotel and the #1 reason I love about this place are the Staff. Then you have the cleanliness of the room, and super close to IT Park (where everything is happening). The shower definitely needs an upgrade to make them all "rain shower" and an even distribution of hot and cold water. Wi-fi connections needs to be improved vastly because I do a lot of business online while on vacation. May I also suggest to have a 2 station internet cafe that are connected to a high-speed internet cable, again for tourists who does business online while on vacation. Over all, because of the Staff, Management, and tidiness of the room I'll give this place a 4 star! You can be on the bank that I will be back here next year!
Stayed 3 nights in Dec 2019

6/10 Okay

Antonio

Business traveller
Liked: Staff & service
Hotel room not as described.
Not happy with my stay, and I left my amenities in the room hotel did not even bother to info me upon checkout.
Stayed 3 nights in Oct 2019

6/10 Okay

Maria

Travelled with family
Disliked: Staff & service, property conditions & facilities
When we were on the way up to our rooms, we had a hard time operating the elevator and the staff who heard us did not bother to help us. Security guard was the one who helped us. When we went to our room, the air conditioner was not working properly and when we asked if there was another room we could move into even if we had to upgrade to a higher accomodation, the front desk personnel Jasper (he would not give us his full name) put us on hold for a long time then was snarky when we put in our request. To top it off, the toilet did not flush. The front desk personnel was not helpful and was in fact downright rude. The morning front desk staff were friendly and accomodating. That Jasper Ian Sericon and the condition of the property needs to be attended to.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff are excellent. Good cleaning and sanitation. Small restaurant with a good but limited menu. Polite servers. This is an older building and has plumbing problems. I changed rooms but the second room also had plumbing problems. Maintenance guy responded quickly but confided that the plumbing is his struggle constantly.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service
The room 504 showr has problem already inform staff
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

It’s my first booking in this hotel. I’ve been visiting Cebu monthly and wanted to try something different this time. I found this hotel fairly good. I liked the room, they keep it clean and neat, but hard poor Wifi signal. I found a cockroach in the bathroom, but the staff dealt with that immediately. Overall, I’m okay with the hotel and would probably book again.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zerenity Hotel and Suites is clean, new and strategically located in the business district (Cebu IT Park). It is close to restaurants, banks, coffee shops, Sugbo Mercado and The Pyramid (a must see spot in Cebu City). It is also close to most of the tourist spots in Cebu City. It is comparable to a 5* hotel in terms of service and cleanliness, except some of their services require extra fee - like pressing of clothes, bedroom slippers, etc. They also offer free breakfast but the choices are limited - no bacon, meat loaf, ham, hash brown and cereal. Most of the time it was just scrambled egg and sausages. They should serve local Cebu delicacies for tourists to try like danggit, Cebu longganisa, dried mangoes, etc. Overall, it is still a pleasing hotel with a service similiar to a 5* hotel. Room rates are reasonable too. Will definitely stay here again.
Stayed 3 nights in Feb 2019

8/10 Good

Mallory, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Great location, very close to IT park which had lots of restaurants and shopping. Basic clean hotel. Staff very friendly and nice. Good price during Sinulog.
Stayed 4 nights in Jan 2019