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Sheraton Charlotte Airport Hotel

3.5 star property

Photo gallery for Sheraton Charlotte Airport Hotel

Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Indoor pool, outdoor pool
Front of property
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking available
  • Bar
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
3315 Scott Futrell Drive, Charlotte, NC, 28208
  • Carolinas Aviation Museum
    ‪4 min drive‬
  • Billy Graham Library
    ‪6 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

View from property

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

View from property

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

View from property

Traditional Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

View from property

Traditional Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Charlotte Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1364)
The price is AU$491
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hilton Charlotte Airport

About the area

Charlotte

When you stay at Sheraton Charlotte Airport Hotel in Charlotte, you'll be near the airport, within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. .This hotel is 5.7 mi (9.2 km) from Spectrum Center and 12.1 mi (19.5 km) from University of North Carolina at Charlotte.

What's nearby

  • Billy Graham Library - 6 min drive
  • Charlotte Douglas Airport Overlook - 6 min drive
  • Bank of America Stadium - 7 min drive
  • Charlotte Convention Center - 8 min drive
  • Spectrum Center - 8 min drive

Getting around

  • French Street Tram Stop - 6 min drive
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 5 min drive

Restaurants

  • ‪Carolina Beer Company - ‬10 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Whisky River - ‬11 min drive
  • ‪Ciao Gourmet Market - ‬14 min drive
  • ‪Original Rum Bar and Grill - ‬11 min drive

About this property

Sheraton Charlotte Airport Hotel

Hotel in Charlotte with airport shuttle service and a fitness center
Sheraton Charlotte Airport Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 222 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Charlotte? This hotel has 14000 square feet (1301 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 10 per day)
  • Extended parking on site (USD 50 per week)
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (14000 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 7 2025 to February 28 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 10 per day
  • Extended parking fee: USD 50 per week
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Airport Hotel
Charlotte Airport Sheraton
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel
Sheraton Hotel Charlotte Airport
Charlotte Sheraton
Sheraton Charlotte
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel Hotel
Sheraton Charlotte Airport Hotel Charlotte
Sheraton Charlotte Airport Hotel Hotel Charlotte

Sheraton Charlotte Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Old and dorty
Stayed 1 night in Nov 2024

10/10 Excellent

judy

Business traveller
Liked: Staff & service, amenities
Terrell at the front desk, went out of her way to make me comfortable. Construction at the hotel. Housekeeping left a pile of laundry blocking the hallway all night. 1/2 filled trash cans left in room from previous Occupants.
Stayed 1 night in Nov 2024

10/10 Excellent

Kala, Clover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was under maintenance and as I picked this hotel for the pool I this was disaapointed.
Stayed 1 night in Nov 2024

8/10 Good

Laura Ann

Business traveller, Travelled with partner
Liked: Amenities
Overall the stay was great, the staff accommodating. Properly could use some minor upgrades.
Stayed 3 nights in Nov 2024

10/10 Excellent

Moises, Round lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Nov 2024

8/10 Good

Latoya

Stayed 1 night in Oct 2024

8/10 Good

ValerieLyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Renovated Rooms but the property is tired & Worn…
PROS:Rooms were very comfortable & very clean. Nice lobby, nice atmosphere. The Airport shuttle was excellent & on time. Friendly, professional & kind staff! CONS: The lobby could have been wonderful but there were huge empty areas with unused space, gave it a very sad, worn-out feeling. (So unfortunate). Beware: the cocktails at the bar are truly AWFUL. Extremely Watered down! Overall, disappointing because I’ve been here many times before and truly enjoyed it! I wish they cared about their property more. It seems like they’ve given up on improving their property.
Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness
Likes: Cleanliness and Excellent Quality of Life and ease access to airport and shuttle services to airport. Dislikes: wasn’t able to make any connection with telephone service in the room. Couldn’t contact the front desk because phone cord was broken inside the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Leydy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jocelyne

Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, amenities
Pool was not open during my stay
Stayed 1 night in Oct 2024

10/10 Excellent

William, Columbia

Stayed 1 night in Oct 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service
A serviceable spot near the airport. Pool was closed, rooms had thin, lumpy pillows, no hand towels or face cloths. Doesn't match the Sheraton brand.
Stayed 1 night in Oct 2024

2/10 Terrible

Timothy

Business traveller
Disliked: Property conditions & facilities
There was no hot water upon arrival after midnight and again in the morning.. i was there for 5 hours and had two freezing showers..
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As reviewed. Nice, older hotel that is very well maintained. Loved the beds. Very convenient to the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Stayed 3 nights in Sep 2024

6/10 Okay

Keith, Lynchburg

Expedia, give me $50 back from what you charge me and I will answer honestly. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Tara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bugs in room. Roaches. Have pictures and left one in toilet that clogged. Clogged shower drain.
Stayed 1 night in Oct 2024

10/10 Excellent

Cletis, Kimmell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Stayed 1 night in Sep 2024