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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
Fridge, microwave, stovetop, dishwasher
Suite, Multiple Beds, Kitchen
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Parking available
  • Pet-friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Chattanooga Choo Choo
    ‪13 min walk‬
  • Tennessee Aquarium
    ‪2 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 58 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Suite, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Chattanooga

With a stay at Staybridge Suites Chattanooga Downtown - Convention Center by IHG, you'll be centrally located in Chattanooga, steps from Chattanooga Convention Center and 13 minutes by foot from Chattanooga Choo Choo. .This hotel is 0.7 mi (1.1 km) from University of Tennessee at Chattanooga and 3.8 mi (6.2 km) from Ruby Falls.

What's nearby

  • Chattanooga Convention Center - 2 min walk - 0.2 km
  • Chattanooga Choo Choo - 13 min walk - 1.2 km
  • University of Tennessee at Chattanooga - 14 min walk - 1.2 km
  • Tennessee Aquarium - 2 min drive - 1.7 km
  • Ruby Falls - 6 min drive - 6.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 25 min drive

Restaurants

  • ‪Southside Social - ‬10 min walk
  • ‪Pickle Barrel Restaurant - ‬8 min walk
  • ‪The FEED Co Table & Tavern - ‬10 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪DosBros Fresh Mexican Grill - ‬11 min walk

About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Hotel with free breakfast, steps from Chattanooga Convention Center
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chattanooga? This hotel has 240 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 451 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 145 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elma B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a handicap bath/shower. We would have preferred a regular tub/shower room.
Stayed 1 night in Dec 2024

10/10 Excellent

Tucker

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay for a night.
Stayed 1 night in Dec 2024

2/10 Terrible

Eric

Stayed 1 night in Dec 2024

6/10 Okay

sundeep

Travelled with family and small children
Room was ok for the price. My main requirement was EV charger which was just not working, causing huge inconvenience to me at night.
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Travelled with family
The shower didn’t work properly
Stayed 2 nights in Dec 2024

2/10 Terrible

Luders

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

8/10 Good

Dianna L

Stayed 2 nights in Nov 2024

2/10 Terrible

Kurtis

Disliked: Cleanliness, property conditions & facilities
Used to be a nice place to stay, 2020 and before. Dirty rooms, broken locks, filthy carpets and furniture, stains on bed skirts and curtains, dirty old appliances, dogs barking non stop, pool full of neighborhood birthday party, no washcloths or paper in the room, etc. We stayed one night and checked out early the next day, could not stay another night.
Stayed 2 nights in Nov 2024

4/10 Poor

marcos

Travelled with family
Disliked: Cleanliness
Cleaning issues
Dirty. Our room was smelling cigarette and the restroom’s cleaning was poor. The shower curtain was nasty and smelling very bad. The room was old with the furniture in bad condition. The pool and lobby were the good part.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel
Very dirty hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Ron

Travelled with group
Liked: Room comfort
Could have been better
On a positive note, I had a nice, comfortable room. The space was well planned with an actual refrigerator, desk and a couch. The location in downtown was convenient and walk friendly. On the downside, room 314 was on the side of heavy, roadway traffic. The off ramp was directly below my window and traffic noise affected my sleep. The shower was nice but had an annoying drip.
Stayed 2 nights in Nov 2024

8/10 Good

Roslyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abelardo

Travelled with family and small children
Liked: Amenities, property conditions & facilities
This was the perfect stay for a few days.
Stayed 1 night in Nov 2024

4/10 Poor

Gabriel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Great location. Felt safe, and it "did the job." Everything felt old (not a huge strike against them). But ..sofa bed wasn't supported with springs, lights didn't work, toilet was clogged and never was fixed. Front desk tried to help, so we credit them for that. Not terrible, but worse than average.
Stayed 1 night in Nov 2024

6/10 Okay

Kela

Travelled with group
Stayed 1 night in Nov 2024

6/10 Okay

Adam

Stayed 4 nights in Oct 2024

6/10 Okay

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s $18 a night to park on the property. If it’s mentioned anywhere, it’s in very tiny print because I still don’t see it. All it said was “parking available”.
Stayed 2 nights in Nov 2024

4/10 Poor

Nalleli

Business traveller
Disliked: Cleanliness, staff & service
Needs improvement
The day I checked in I waited for a bit before someone came out to check me in. The front desk person failed to give me any information on what time breakfast was, WiFi, or even give me a second key card. I was here for business and the business center printer didn’t have any ink. We got some copies from the front desk but those were very poorly printed. The ice machine at in rue breakfast area work. The juice machine didn’t work. The breakfast area ladies were the rudest I’ve encountered in any hotel. My coworker tried checking out later in the evening, there was no desk person to be found anywhere. She even called the hotel but no one answered. I stayed here for 8 nights and at no point in my stay did anyone come by to refresh the room. The pans provided were dirty, I’m talking about food stuck to the pans and left like that for the next guest to use. I don’t know who is running this place but I will likely not stay here again.
Stayed 8 nights in Nov 2024

4/10 Poor

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself was good, I was a little disappointed at the treatment we received from the clerk.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel L.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristine, Palmetto

Stayed 1 night in Oct 2024

6/10 Okay

Polly

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

david, ellicott city

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
In retrospect if we didn't need a 2 bedroom suite we would have stayed somewhere else. The location was ok, the rooms were tired for sure and everything else about the facility screamed do the minimal required. We like IHG properties but our last two experiences with Staybridge facilities were underwhelming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024