Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
Suite, Multiple Beds, Kitchen
Exterior
Reception
Fridge, microwave, stovetop, dishwasher

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Pet-friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    ‪2 min walk‬
  • Finley Stadium
    ‪7 min walk‬
  • Tivoli Theatre
    ‪11 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

Suite, 1 King Bed, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • 58 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Standard Suite, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, Multiple Beds, Kitchen

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Chattanooga

With a stay at Staybridge Suites Chattanooga Downtown - Convention Center by IHG, you'll be centrally located in Chattanooga, steps from Chattanooga Convention Center and 13 minutes by foot from Chattanooga Choo Choo. .This hotel is 0.7 mi (1.1 km) from University of Tennessee at Chattanooga and 3.8 mi (6.2 km) from Ruby Falls.

What's nearby

  • Chattanooga Convention Center - 2 min walk
  • Chattanooga Choo Choo - 13 min walk
  • University of Tennessee at Chattanooga - 14 min walk
  • Tennessee Aquarium - 2 min drive
  • Ruby Falls - 6 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 26 min drive

Restaurants

  • ‪Southside Social - ‬10 min walk
  • ‪Pickle Barrel Restaurant - ‬8 min walk
  • ‪The FEED Co Table & Tavern - ‬10 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪DosBros Fresh Mexican Grill - ‬11 min walk

About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Hotel with free breakfast, steps from Chattanooga Convention Center
Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chattanooga? This hotel has 240 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 18.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Manager's reception (select days)

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (240 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Gabriel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Great location. Felt safe, and it "did the job." Everything felt old (not a huge strike against them). But ..sofa bed wasn't supported with springs, lights didn't work, toilet was clogged and never was fixed. Front desk tried to help, so we credit them for that. Not terrible, but worse than average.
Stayed 1 night in Nov 2024

6/10 Okay

Kela

Travelled with group
Stayed 1 night in Nov 2024

6/10 Okay

Adam

Stayed 4 nights in Oct 2024

6/10 Okay

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s $18 a night to park on the property. If it’s mentioned anywhere, it’s in very tiny print because I still don’t see it. All it said was “parking available”.
Stayed 2 nights in Nov 2024

4/10 Poor

Nalleli

Business traveller
Disliked: Cleanliness, staff & service
Needs improvement
The day I checked in I waited for a bit before someone came out to check me in. The front desk person failed to give me any information on what time breakfast was, WiFi, or even give me a second key card. I was here for business and the business center printer didn’t have any ink. We got some copies from the front desk but those were very poorly printed. The ice machine at in rue breakfast area work. The juice machine didn’t work. The breakfast area ladies were the rudest I’ve encountered in any hotel. My coworker tried checking out later in the evening, there was no desk person to be found anywhere. She even called the hotel but no one answered. I stayed here for 8 nights and at no point in my stay did anyone come by to refresh the room. The pans provided were dirty, I’m talking about food stuck to the pans and left like that for the next guest to use. I don’t know who is running this place but I will likely not stay here again.
Stayed 8 nights in Nov 2024

4/10 Poor

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself was good, I was a little disappointed at the treatment we received from the clerk.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel L.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristine, Palmetto

Stayed 1 night in Oct 2024

6/10 Okay

Polly

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

david, ellicott city

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
In retrospect if we didn't need a 2 bedroom suite we would have stayed somewhere else. The location was ok, the rooms were tired for sure and everything else about the facility screamed do the minimal required. We like IHG properties but our last two experiences with Staybridge facilities were underwhelming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lashonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place will be back
Stayed 2 nights in Nov 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Barbara

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Over priced for a very dated roach hotel. Family was upset about finding dead roaches and hair. Sleeper needed replacement asap. I expected more for the price. Buyer beware.
Stayed 1 night in Nov 2024

10/10 Excellent

Candyce

Liked: Cleanliness, staff & service, room comfort
Chattanooga stay
Nice hotel conveniently located off interstate. Room was comfortable, clean and roomy. Neither of the 2 TVs were working. Desk manager was called and he came up promptly to take a look. He was unable to get them to work and concluded it was new remotes that had not been programmed for these TVs. He offered to move us to another room but we were already unpacked and tired so he said he would deducte our parking fee.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jonathon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room next to us had a FISH FRY ! Smell was insanely terrible. They did this three times over two days!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jillian

Stayed 1 night in Oct 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Smell like dog house.
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankful they gave us a late checkout
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
We were not issued a parking pass, which is $18/night, and then blamed when we asked how to get into the parking lot since it was gated. The same person who blamed us is the manager who checked us in and did not issue the pass. We were kicked out of our room 2 in the 4 days we were here for carpet cleaning. The first time a note was slipped under our door saying at some point, no time frame at all, we would need to leave our room for 2 hours to allow the carpet to be cleaned that day. 2 days later as we're packing up and still have 3 hours before checkout, a man knocks on our door telling us he has to carpet clean and we need to leave the room. I told him we were within 2 hours of leaving and asked if he could skip our room, he told me he wanted to be out of the hotel well before then and tried to convince me he had to come in. When i called the front desk, Tricia just laughed at me and asked if i said no and slammed the door in his face. The entire ordeal was very sketchy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Very convenient location. Walked 5 min to the october fest and drove 10 min to rock city. The hotel has a good breakfast a good bit of variety items to choose from. Room was clean and had everything we needed. Hotel staff was nice and helpful. Alot of parking in the back of hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Convention Center, downtown, and restaurants. Price was fair.
Stayed 1 night in Oct 2024