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Sheraton Grand Chicago Riverwalk

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Chicago Riverwalk

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
2 bars/lounges
Front of property
Lake view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
301 E North Water St, Chicago, IL, 60611
  • Michigan Avenue
    6 min walk
  • Chicago Riverwalk
    9 min walk
  • Millennium Park
    11 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    42 min drive

Room options

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Lake View

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Lake View

  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 66 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, River View

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, River View

  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

  • 33 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Lake View

Executive Suite, 1 Bedroom, Non Smoking, Lake View

Executive Suite, 1 Bedroom, Non Smoking, Lake View

  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, River View

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, River View

  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

With a stay at Sheraton Grand Chicago Riverwalk, you'll be centrally located in Chicago, a 6-minute walk from Michigan Avenue and 11 minutes by foot from Millennium Park. .This hotel is 0.7 mi (1.2 km) from Art Institute of Chicago and 0.8 mi (1.3 km) from John Hancock Center.

What's nearby

  • Michigan Avenue - 6 min walk - 0.5 km
  • Millennium Park - 11 min walk - 0.9 km
  • Art Institute of Chicago - 15 min walk - 1.3 km
  • Navy Pier - 17 min walk - 1.4 km
  • Willis Tower - 2 min drive - 2.5 km

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Swissotel Chicago - ‬5 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬15 min walk
  • ‪American Craft Kitchen & Bar - ‬7 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬5 min walk
  • ‪Egg Harbor Cafe - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

Riverwalk Chicago hotel in Downtown Chicago with 3 restaurants
Sheraton Grand Chicago Riverwalk offers 1218 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 1218 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Shulas Steak House, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 125000 square feet (11613 square meters) of space consisting of conference space and 43 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Shulas Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
LB Bistro and Patissere - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.
Link - This café specializes in American cuisine and serves breakfast and lunch. Open daily.
Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 68 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11:30 AM: USD 32 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Shulas Steak House
  • LB Bistro and Patissere
  • Link
  • Chicago Burger Company
  • ChiBar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (125000 square feet)
  • Meeting rooms - 43

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 122
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 89
  • Height-adjustable showerhead
  • Deep-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 124
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Netflix
  • Films for purchase
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 0 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 68 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 737 out of 1333 reviews" "
Rating 8 - Good. 271 out of 1333 reviews" "
Rating 6 - Okay. 143 out of 1333 reviews" "
Rating 4 - Poor. 84 out of 1333 reviews" "
Rating 2 - Terrible. 98 out of 1333 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff ( not elite) was friendly & delightful
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall, shower had 2 shampoos and a conditioner. No body wash.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get around
Stayed 5 nights in Aug 2024

10/10 Excellent

MY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

salwan

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Emily Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Accommodating and kind staff. Rooms were clean and bed was so comfortable!! Would definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it was right on the river.
Stayed 2 nights in Aug 2024

4/10 Poor

Tomasz, Delray Beach

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old not well-maintained, stuff not very knowledgable and not helpfull at all.
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Shower Spray
Front desk was amazing upon arrival ~ even got a free upgrade but when I went to took a shower that night, the shower-head sprayed the entire bathroom: ceiling, mirror, flooring ~ everywhere but me. Called mtnce, said they would move us to another room. We asked if it could be fixed the next day while we were out... well they came & did something but NOT fixed! Relayed the info to the front desk ~ very apologetic, gave me a credit and added points to my acct. Definitely need to train mtnce better!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
My room was very noisy I asked for a switch but nobody could help me, I couldn’t sleep 2 nights. I hate the service and the noisy room, never will book again
Stayed 2 nights in Aug 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Dawit

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very dirty Sheraton I never see
Stayed 3 nights in Jul 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in in Chicago
The location of this hotel is the best. Right on the river, there are so many dining choices and it is easy to get on a train to get to a Cubs game. The staff was great and we were upgraded just because. I highly recommend this place.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and the view was great from any angel. The only downer was the inside pool, it was way to hot, no ventilation. But over all the stay was great.
Stayed 3 nights in Aug 2024

8/10 Good

JACOB

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jose Francisco

Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with perfect views of the riverfront.
Stayed 4 nights in Jul 2024

10/10 Excellent

Yailka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location of that hotel. Great view with alot to offer onsite.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mauricio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed how quiet the hotel is, very good for the sleeping part. But also how many things there are to do close by withing walking distance. You have all the great restaurants, shops and so many things at a very walkable distance. The staff is so friendly, while also letting you be when needed.
Stayed 5 nights in Jul 2024