Sofitel Chicago Magnificent Mile

4.5 star property

Photo gallery for Sofitel Chicago Magnificent Mile

Exterior
Exterior
Reception
Premium bedding, in-room safe, individually decorated
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
20 E Chestnut St, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪16 min walk‬
  • Grant Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

Suite, 1 Bedroom, Corner (Prestige)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 Bedroom

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Double Beds (Floors 6-32)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed (Floors 6-10)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Double Beds, Accessible

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Room, 1 King Bed (Floors 22-32)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Floors 11-21)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Chicago

Sofitel Chicago Magnificent Mile is centrally located in Chicago, a 3-minute walk from Michigan Avenue and a 2-minute drive from Chicago Riverwalk. .This luxury hotel is 1.7 mi (2.8 km) from Grant Park and 3.1 mi (5 km) from United Center.

What's nearby

  • Michigan Avenue - 3 min walk - 0.3 km
  • Chicago Riverwalk - 16 min walk - 1.4 km
  • Grant Park - 2 min drive - 2.9 km
  • Soldier Field - 5 min drive - 5.4 km
  • United Center - 5 min drive - 5.1 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 3 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Goose Island Beer Co. - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Streeter's Tavern - ‬3 min walk

About this property

Sofitel Chicago Magnificent Mile

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 415 guestrooms featuring LCD televisions. Digital television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This Art Deco hotel also features concierge services, wedding services, and discounted use of a nearby fitness facility.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 84 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 84.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1508 out of 1885 reviews
Rating 8 - Good. 229 out of 1885 reviews
Rating 6 - Okay. 71 out of 1885 reviews
Rating 4 - Poor. 38 out of 1885 reviews
Rating 2 - Terrible. 39 out of 1885 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite Chicago Hotel
We love staying here. Staff is always friendly. The rooms are clean and the beds really comfortable. I love the big bath tub. This is our favorite place to stay in Chicago. So conveniently located. The Holiday decorations are always amazing and we love the little bar for a evening drink.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet at night and in an amazing area. Staff was very friendly and helpful as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna, Madison

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bella

Stayed 1 night in Dec 2024

10/10 Excellent

Marie

Stayed 4 nights in Oct 2024

10/10 Excellent

Ruth

Stayed 3 nights in Dec 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Dec 2024

10/10 Excellent

Bradley

Stayed 2 nights in Dec 2024

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, will return
Stayed 2 nights in Dec 2024

4/10 Poor

Grant

Stayed 2 nights in Dec 2024

10/10 Excellent

Marie E

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Elina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay when visiting Chicago. The location is very convenient, and the amenities as well as the service are simply fantastic.
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 3 nights in Dec 2024

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Valet was a train wreck from checkin to checkout. Pillows in the room were so bad that I was contemplating leaving to buy a pillow.
Stayed 1 night in Dec 2024

10/10 Excellent

marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Bajram, Romeoville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient location
Stayed 2 nights in Dec 2024

10/10 Excellent

shelly, Pinckney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property we stay at frequently when in Chicago. There are others with more flare but we particularly like the safe quiet upscale neighborhood. No street performers or bridal shower parties screaming about! Very walkable neighborhood close to restaurants and shops. The property restaurant is also very good and super reliable!!
Stayed 3 nights in Dec 2024

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not impressed
I was disappointed with my recent stay, especially compared to my experience last year, which I loved. This time, the room furniture was terribly worn, with the desk chair looking as though a dog had clawed it multiple times. There was noticeable dust around the TV and in the bathroom, and the shower door/glass hadn’t been properly cleaned. Unfortunately, this visit fell below expectations and felt well below average.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great and every staff member had excellent customer service
Stayed 5 nights in Dec 2024

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel but wouldn’t necessarily categorize as a 5 star
Stayed 3 nights in Dec 2024