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Shangri-La Colombo

5.0 star property

Photo gallery for Shangri-La Colombo

2 bars/lounges, lobby lounge
3 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
On the beach
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
1 Galle Face, Colombo, 00200
  • One Galle Face
    ‪1 min walk‬
  • Galle Face Green
    ‪4 min walk‬
  • Beira Lake
    ‪6 min walk‬
  • Beira Lake Seaplane Base (BYV)
    ‪43 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

View from room

Premier Room, 1 King Bed, Balcony

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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ITC Ratnadipa, a Luxury Collection Hotel, Colombo

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  • Breakfast included
  • Spa
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4.7 out of 5, Exceptional, (40)
The price is AU$349
for 1 room
includes taxes & fees
10 Mar - 11 Mar
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About the area

Colombo

With a stay at Shangri-La Colombo, you'll be centrally located in Colombo, a 4-minute walk from Galle Face Green and a 3-minute drive from Pettah Market. .This beach hotel is 1.5 mi (2.4 km) from Bally's Casino and 1.5 mi (2.5 km) from Jami Ul-Alfar Mosque.

What's nearby

  • Galle Face Green - 4 min walk
  • Pettah Market - 3 min drive
  • Bally's Casino - 3 min drive
  • Colombo City Centre - 4 min drive
  • Jami Ul-Alfar Mosque - 4 min drive

Getting around

  • Colombo Fort Station - 9 min drive
  • Bandaranaike Intl. Airport (CMB) - 45 min drive

Restaurants

  • ‪Bombay Borough - ‬1 min walk
  • ‪The T-Lounge & Bar By Dilmah - ‬1 min walk
  • ‪The Pizza Bakery - ‬1 min walk
  • ‪The Manhattan Fish Market - ‬1 min walk
  • ‪Cafe Kai - ‬14 min walk

About this property

Shangri-La Colombo

Luxury hotel on the beach, with outdoor pool
Shangri-La Colombo offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 541 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Central, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Colombo? This hotel has 50203 square feet (4664 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Central - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Capital Bar & Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Capital Bar & Grill - Onsite bar. Open daily.
Sapphyr Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20 for adults and USD 10 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Central
  • Shang Palace
  • The Capital Bar & Grill
  • The Capital Bar & Grill
  • Sapphyr Lounge

Things to do

  • Art gallery
  • Bike parking
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (50203 square feet of space)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo

Shangri-La Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 298 out of 401 reviews
Rating 8 - Good. 69 out of 401 reviews
Rating 6 - Okay. 19 out of 401 reviews
Rating 4 - Poor. 11 out of 401 reviews
Rating 2 - Terrible. 4 out of 401 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Huong Chi

Business traveller
The room is spaces with nice view. Excellent services from staffs. Love the bar with nice atmosphere and live music.
Stayed 3 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
nice Stay
Stayed 1 night in Nov 2024

10/10 Excellent

Shadath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in colombo
Stay was very delightful. Service was excellent. Great bar with live music and exceptional bar staff. Overall price is a bit high for stay in Sri lanka compared to the hotels around the area.
Stayed 4 nights in Oct 2024

8/10 Good

Marion, Johnson City

Liked: Cleanliness, staff & service, property conditions & facilities
A little overpriced, but a good overall stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Uppiliappan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent. immaculate facilities and extremely friendly service!!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Vidyaram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024

8/10 Good

Balarani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Dilshad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, food, accommodation and location.
Stayed 2 nights in Sep 2024

8/10 Good

Janthula

Stayed 1 night in Aug 2024

8/10 Good

VIRENDER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

amila, richmond hill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The world class customer service reprofessional and courteous staff
Stayed 3 nights in Jul 2024

10/10 Excellent

wenkai

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff members are very friendly and knowledgeable
Stayed 1 night in Aug 2024

10/10 Excellent

amila, richmond hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Shehan

Stayed 3 nights in Jul 2024

10/10 Excellent

Priyan

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Ragutharan

Stayed 1 night in Jul 2024

10/10 Excellent

amila, richmond hill

Stayed 1 night in Jul 2024

10/10 Excellent

Fathima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Amazing amazing! It was for my mums birthday and the team went aboge and beyond with balloons, cake and drcorations.
Stayed 1 night in Jul 2024

10/10 Excellent

S

Stayed 3 nights in Jul 2024

10/10 Excellent

Lasath

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
During the late hours of the evening, when my family and I were waiting, sitting in the lounge area was extremely helpful as it provided some comfort as we waited for our taxi. What we did not particularly find helpful was at breakfast we asked for coffee and the lady took our order but we did not get our coffee after asking twice.
Stayed 4 nights in Jul 2024

4/10 Poor

Raj, Frisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Asked me for a deposit of LKR 100,000 but still wouldn't bill the bar tab to my room, and demanded cash. Only backed off when I asked to speak to the manager. The check in process was also annoying because the key card didn't work on my room door and I had to come back to the front desk. The bell boy delivered my bag to a different room, even though my room number was clearly marked on the tag. After checking out, when the bag was being loaded, I noticed my kit bag side pockets were unzipped and opened in two places.
Stayed 1 night in Jun 2024

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Rexie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. All facilitates like shopping is conveniently located.
Stayed 1 night in May 2024