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Shangri-La Colombo

5.0 star property

Photo gallery for Shangri-La Colombo

2 bars/lounges, lobby lounge
Lobby
View from room
On the beach
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service

Explore the area

Map
1 Galle Face, Colombo, 00200
  • Galle Face Green
    ‪4 min walk‬
  • Pettah Market
    ‪3 min drive‬
  • Colombo City Centre
    ‪4 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪45 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

View from room

Premier Room, 1 King Bed, Balcony

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Ocean View

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Colombo

With a stay at Shangri-La Colombo, you'll be centrally located in Colombo, a 4-minute walk from Galle Face Green and a 3-minute drive from Pettah Market. .This beach hotel is 1.5 mi (2.4 km) from Bally's Casino and 1.5 mi (2.5 km) from Jami Ul-Alfar Mosque.

What's nearby

  • Galle Face Green - 4 min walk - 0.4 km
  • Pettah Market - 3 min drive - 2.0 km
  • Bally's Casino - 3 min drive - 2.4 km
  • Colombo City Centre - 4 min drive - 2.7 km
  • Jami Ul-Alfar Mosque - 4 min drive - 2.5 km

Getting around

  • Colombo Fort Station - 9 min drive
  • Bandaranaike Intl. Airport (CMB) - 45 min drive

Restaurants

  • ‪Bombay Borough - ‬1 min walk
  • ‪The T-Lounge & Bar By Dilmah - ‬1 min walk
  • ‪The Pizza Bakery - ‬1 min walk
  • ‪The Manhattan Fish Market - ‬1 min walk
  • ‪Cafe Kai - ‬14 min walk

About this property

Shangri-La Colombo

Luxury hotel on the beach, with outdoor pool
Shangri-La Colombo offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 541 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Central, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Colombo? This hotel has 50203 square feet (4664 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Central - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Capital Bar & Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Capital Bar & Grill - Onsite bar. Open daily.
Sapphyr Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Central
  • Sapphyr Lounge
  • Shang Palace
  • The Capital Bar & Grill
  • The Capital Bar & Grill

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (50,203 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo

Shangri-La Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 309 out of 415 reviews
Rating 8 - Good. 71 out of 415 reviews
Rating 6 - Okay. 20 out of 415 reviews
Rating 4 - Poor. 11 out of 415 reviews
Rating 2 - Terrible. 4 out of 415 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La has a name as the best hotel in Colombo among our friends and even with very high expectations they exceeded them! The rooms, room service, and staff were all excellent. We extended our stay by another week! Aslam was doing such a great job clearing and bringing us anything we needed. He was really sweet with our kids as well. Rusiru made my kids their favorite pancakes each morning and he was working really hard and constantly had fresh French toast, pancakes, and waffles out just in time for all the guests. He was very happy and kind!
Stayed 2 nights in Dec 2024

10/10 Excellent

Hashem

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Saaliya, Fulham

Stayed 1 night in Nov 2024

10/10 Excellent

Jamal

Stayed 1 night in Nov 2024

10/10 Excellent

Wei Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. I stayed on first week of Dec, occupancy seems pretty low if I judged it based on the number of room lights that were on during evening/night time. Staffs greeted me everywhere I go. Breakfast food was alright, i would say variety is alright, taste wise was a little blend in general. Hot food was not warm enough, except for curry. Gym was huge and had a lot of machines available. There is only a shopping mall nearby. There is also a beach nearby, but other than that not much places of interest within walking distance. Overall, still a good stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lalith

Liked: Property conditions & facilities
Excellent service
Stayed 2 nights in Dec 2024

10/10 Excellent

HASSAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff hospitality Specially front desk Poorni
Stayed 1 night in Nov 2024

10/10 Excellent

Huong Chi

Business traveller
The room is spaces with nice view. Excellent services from staffs. Love the bar with nice atmosphere and live music.
Stayed 3 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
nice Stay
Stayed 1 night in Nov 2024

10/10 Excellent

Shadath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in colombo
Stay was very delightful. Service was excellent. Great bar with live music and exceptional bar staff. Overall price is a bit high for stay in Sri lanka compared to the hotels around the area.
Stayed 4 nights in Oct 2024

8/10 Good

Marion, Johnson City

Liked: Cleanliness, staff & service, property conditions & facilities
A little overpriced, but a good overall stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Uppiliappan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent. immaculate facilities and extremely friendly service!!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Vidyaram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024

8/10 Good

Balarani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Dilshad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, food, accommodation and location.
Stayed 2 nights in Sep 2024

8/10 Good

Janthula

Stayed 1 night in Aug 2024

8/10 Good

VIRENDER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

amila, richmond hill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The world class customer service reprofessional and courteous staff
Stayed 3 nights in Jul 2024

10/10 Excellent

wenkai

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff members are very friendly and knowledgeable
Stayed 1 night in Aug 2024

10/10 Excellent

amila, richmond hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Shehan

Stayed 3 nights in Jul 2024

10/10 Excellent

Priyan

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Ragutharan

Stayed 1 night in Jul 2024